QuickBooks Online

Dean was very helpful!! A lot of knowledge about about the system. I needed to sync the information from Shopify to QBO and he helped me.

I used this app to help make transferring info to my QBO. Ben was very helpful and easy to work with!

Wen was very helpful today, thanks!

I am totally new to any bookkeeping and this app, and their support team and Lori walked me through any issues I do not understand. Making it effortless . I am totally grateful

Customer support was great!! I was brought into this project to figure out what needed to be corrected. Ben & Lori were great (I got disconnect so I had 2 support team members). They were patient and kind and helped me to get this figured out

Reliable app and excellent customer support given by Sherwin. It does what it promises to do. I recommend it.

Great Support. Worked with Paul, started the chat and he was there in a minute. 15 minutes later, he had helped me clear and sync about 3 months of backlog. Great attitude and problem-solving qualities.

Excellent service from Paul today. Helping me with a problem I have been trying to resolve. Thank you very much.

Had some issues with the connector with one product, due to an error on my end, David was brilliant in solving the issues and took the time to understand the problem and correct it.

This app is great, when you have an issue they are able to resolve so quickly and efficiently DAVID helped me today and was fantastic.

Had a syncing error and Ben helped me through to solve the issue. Very heppy with how Ben gave me one-on-one help to solve it.

11/27/2022: I tend to be skeptical when it comes to online chat tech support. However, I was lucky to get Dean. He was able to fix the errors I was experiencing and tackle a few errors that were hanging out there. UPDATE 12/8/2022: I tried the Chat feature again and got Lori. Once again I was pleasantly surprised with the level of customer service. It was quick and easy to get my questions answered and the errors fixed.

Had, some advanced issues that needed tech support, and Dean helped me work through to solve the issues. I'm a very happy chappie, and my accountant will be too. Returned to need service again, Ronnie helped me solve the issue and had me on my way again in less than five minutes. Very happy with the service.

My previous feed broke and I installed this. It is quite comprehensive and needs to be set up carefully. I got an immediate response from the chat and Karol helped me through what I needed. She stayed patiently with me until all the issues were resolved, adjusting and resyncing until we were happy. Incredibly impressed with the service -would definitely recommend. thanks Karol -you made my day 100% easier!

I worked with Ben. He was a ton of help syncing my historical data and helping me understand the various workflows and how transactions would post to my books. I was very happy with the service and really appreciated that I was able to work with someone one-on-one to ensure that my sync got set up correctly. I had to log off early during our first session and I was able to login in a day later and request Ben to continue my sync.

thanks a lot for ROM, he was so helpful and supportive regarding the sync issue I have faced, he answer all of my questions and sort out the issue

We had an issue (caused by us) that was fixed very swiftly. Rom was really helpful, and explained how to stop it occurring again and we wouldn't have any hesitation in recommending this app. On a second issue, we were helped by Vincent who also provide prompt and excellent service.

Clarisse was very helpful and guided me through each and every step of connecting the QuickBooks connector. She answered my questions patiently and did a great job. Thanks a lot.

We had a few issues with syncing and tax set up errors, Ronnie fixed them all quickly and simply and the one he couldn't immediately fix he followed up via email and now we are back on track. This is so much better than previous app we used to connect. The support team are great and so polite and friendly. Would recommend.

DEAN was brilliant. Fast and efficient. Fixed a huge problem and just made my life so much easier with connecting Shopify to QB online.