All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2022

There's always a learning curve and I'm in a hurry. The tech support is awesome! I was on Chat support with ROM. The service was unbelievably fast and ROM made the task seem easy. This is truly the best support I've ever experienced. And when I'm dealing with my money, this app and support are important.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2022

I had some issue with synchronizing several services but customer service rep BEN helped me work through all the errors and provided the very helpful guidance that I needed.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2022

I had no idea what I was doing. Godaddy Bookkeeping left me high and dry. I spent the past two days trying to get my shopify data into QB. Sherwin helped so much. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

I had questions about synching my data to QB and Lori provided great service answering my questions quickly.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

I used this application to help me to connect my quickbooks account with Shopify, It is working properly. Sherwin is the person who help me, and his customer service was great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

App is very easy to use and does a perfect job syncing my products and transactions. When I needed some assistance, Sherwin was patient and extremely helpful. Would recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Thank you Paul and Troy for excellent service in helping me to sync my inventory! It was a quick fix and this app is going to save me so much time in the long run.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

Was having some trouble with sync's from shopify and support was responsive and effective in resolving my problem. Karol did a great job helping me out.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Have this used this app even before the Intuit acquisition. Troy has helped me like breeze for my new store setup. Highly recommend for the QBO+Shopify combination. <2nd inquiry> Sherwin has helped me on syncing with Amazon. Did a great job, fixed everything fast. Very pleased with the dedication and support!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

Thanks to Sherwin for helping me set up and get going :) always appreciate a good background support process

Using app

About 4 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

May 23, 2022

The app is great and the customer service given by BEN was extremely helpful! Quick response and handled the issue effectively. Thanks.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

I'm so glad we found this app. It will make life so much easier so we can focus more on our business instead of just the accounting. Sherwin was a HUGE help in making sure we got everything set up proprerly. Highly recommend.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2022

The app is superb for connecting with Shopify. But not only is it good and a time saviour, the support provided by Sherwin was second to none. The issue was cleared quickly and I was impress by the skills :) Thanks again Sherwin

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Thanks to Ronnie for helping us to solve the problem. We are very happy for the customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Sherwin was very helpful and helped me clear an error message quickly. It was great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Sherwin provided fast and precise responses to my questions about important tax information settings with Shopify. Thank you William

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

What a great app and customer support! If you are unsure of how to set up, sync or use the app use the chat function! Thanks Rom!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

Had major issues syncing inventory, but Ben was the best customer tech support and made sure we had everything working seamlessly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Rom has been an excellent customer service provider. I was able to get everything imported and sync my stores to QBO. Really great service, very friendly and helpful :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0