Bulk Discounts Now WOD
Bulk Discount Now | Bulk, Quantity & Volume Discounts
Rating
4.5
feedback
566
chart
#988
All reviews
Rating Breakdown
Review RSS Feed
Oct. 4, 2022
I have been using this app for a while now and had a small technical issue with discounts being applied. I contacted customer support via the chat icon and it was fixed within 10 minutes. That sort of service is what keeps customers, I recommended this app.
Hello to our friends from mbRADIO Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Tanu & The Bulk Discounts Now Support Team
Sept. 28, 2022
Amazing support!! Amandeep responded the chat in about a minute and helped me solve an issue in my store's theme that was creating a conflict with discount codes. Solved it in a few minutes. Great app, been working with it for a couple of years now and I have no complaints! Really recommended it.
Hello to our friends at ROUNDERWEAR MÉXICO Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now and I am glad that we hit the mark for you. Amandeep is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success. We appreciate the recommendation! Tanu & The Bulk Discounts Now Support Team
Sept. 27, 2022
Very quick and good support from Aman. I had some problem uploading but got instant and very good support.
Hello to our friends at Comfydence Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Aman is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Bulk Discounts Now Support Team
Sept. 23, 2022
Thanks to Amandeep and Bulk Discounts Now team. Had some weird format issues but they fixed them as soon as I asked. They are available on chat fairly quickly to help with problems.
Hello to our friends at Shiveri Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Amandeep is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Bulk Discounts Now Support Team
Oct. 5, 2022
nope. The app has no way of showing the customer the discount has been applied until you go to the cart. its confusing. Customers complain about how mysterious the discount is. Not a good look when you are going for transparency and honesty. I asked them to change it and they blew me off. I will be finding another discounter app that works properly.
Hello to our friends at pophomefabric Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Bulk Discounts Now Support Team
Sept. 19, 2022
great customer service even with the free option. they are quick to reply when they are online. definitely recommend
Hello to our friends at Freshpix Thanks for the awesome review. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & the Bulk Discounts Now Support Team
Sept. 19, 2022
There are so many bugs in this app when you try to discount bundles, etc... and you can't fully utilize the Shopify promotional tools. It also doesn't interface well with subscription apps. The support staff, particularly Rasheem has been helpful but we find ourselves having to reset the app and reach out to their dev team about once a week. It's very frustrating.
Hello to our friends at THE BIG MOO Thank you for leaving your feedback! We appreciate you taking the time out to share this review with us and the community! We are elated to learn that our support team was able to assist you. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Cheers, Pushpesh & the Bulk Discounts Now Support Team
Sept. 16, 2022
Speedy and very helpful support. Just what I needed on my store to make it clear which bulk discounts are available. Thanks so much!
Hello to our friends at A Little Hemp Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Bulk Discounts Now Support Team
Sept. 14, 2022
Die App ist simpel gehalten und somit einfach zu bedienen. Sie bietet für den Anfang sehr viele Möglichkeiten zu einem fairen Preis und der Support ist wirklich großartig.
Hallo an unsere Freunde im Harmonicats Shop Vielen Dank, dass Sie Ihre Bewertung mit uns und der Community teilen. Wir freuen uns, dass Sie mit dem Support-Team zufrieden waren. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun. Wir wünschen Ihnen und Ihrem Shop viel Erfolg! Prost, Pushpesh & das Bulk Discounts Now Support-Team
Sept. 13, 2022
Je suis en train de tester cette application qui est la seule à répondre à mes besoins: offrir un tarif de location dégressif. Merci à Nicoz pour son aide précieuse dans l'installation et la mise en place de l'application
Bonjour à nos amis de Baby On A Trip Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application et nous sommes heureux que Nicoz ait pu vous aider ! Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères! Acclamations, Pushpesh et l'équipe d'assistance des remises en gros maintenant
Sept. 9, 2022
Complete waste of time with these guys - I spoke to someone called Amandeep 1 week ago and explained exactly what type of discounts we offer, e.g. mix and match and explained how these work, after which I was told their app could offer this feature. Then, after 3 days of contacting them trying to enable their free trial, which failed due to a technical error, finally got this working today - only to have wasted another 4 hours trying to set the discounts up because their support assistant has just come back to me to say "I do apologize for this, I will contact him and talk about it because we cannot waste merchants time saying that we have something when we do not"... I wish these app developers would be a bit more honest and stop wasting valuable time.
Hi SaveCo Online Ltd, We’re sorry that you had this experience with our application. Unfortunately, we do not support the mix and match discounting that you described. We will be investigating how to support this feature in the future, and will relay your use-case to our development team. We’d also like to apologize for not making this limitation clear earlier in the process. We will update our documentation and ensure that all of our agents are properly trained so that this does not happen again. Stephanie and the Customer Support Team
Aug. 30, 2022
Amandeep provided fantastic service. He was responsive, knowledgeable, and prompt in his response. Thank you for your assistance!
Hello to our friends at Cannatrol Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Amandeep is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Bulk Discounts Now Support Team
Oct. 14, 2022
Danke Rasheem, Josh, Nicoz, Vlad und das ganze Team. Nach langem Suchen.. endlich eine passende Staffelpreis Lösung gefunden. Einer der versteht was ein Kunde möchte! Top.
Hello to our friends at Green Spring Antigen Rapid Vielen Dank, dass Sie diese nachdenkliche Bewertung hinterlassen haben! Wir freuen uns, dass Sie sich die Zeit genommen haben, diese Bewertung mit uns und der Community zu teilen! Wir sind hocherfreut zu erfahren, dass Nico Ihnen helfen konnte. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!! Tanu & The Bulk Discounts Now Support Team
Aug. 18, 2022
Super fast response time from staff and helped get the app up and running within the hour. Had a few issues and they helped out right away!
Hello to our friends at Kodiak Wholesale Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Bulk Discounts Now Support Team
Aug. 18, 2022
Tried to use this app to setup discount offers, but it did not meet the requirements. It has limited features and flexibility. Can be used only for a very specific use-case. Good customer support though.
Hello to our friends at Ikiru Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! I am sad to learn that our app wasn't the right fit for your store, but we understand that our app cannot be perfect for every business. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Bulk Discounts Now Support Team
Aug. 5, 2022
Although you can set a tiered discount, there is no discount when paying, and the customer service does not reply
Using app
26 days
Total reviews
3
Average rating
3.7
Hello to our friends at Smart Desktop Laser Cutter & Engraver | xTool Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration, but the delay was because we had an unprecedented volume of requests today. I'm VERY sorry about this, it is not at all what we aim for. We have already replied to your email. Please check your inbox and let us know the details so that we can help you ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Bulk Discounts Now Support Team
July 26, 2022
Very flexible for multiple discount scenarios with an easy and comprehensible administration. Support, especially Josh, is first class, they fixed the two issues I had (related to my theme) almost immediately - thanks a lot!
Hello to our friends at Tuftinglove Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Josh is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Bulk Discounts Now Support Team
July 25, 2022
Had a wee clash with my theme using this but support fixed it in a matter of minutes. Great service, thanks guys.
Hello to our friends at Voyage Maison Trade Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Bulk Discounts Now Support Team
July 21, 2022
Amandeep and Nicoz are amazing they help step by step and even go into your store to help if you are stuck and need assistance! Thank you both so much!
Hello to our friends at Vinyl and Tulle Supply Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are elated to learn that Nico and Amandeep were able to assist you. We would like to thank awesome customers like you for your amazing support! You rock!! Tanu & The Bulk Discounts Now Support Team
July 21, 2022
We had some minor issues initially but thanks to a friendly and competent customer service via chat, those were resolved quickly. Thank you I'd recommend Bulk Discounts
Hello to our friends at NO Grow Australia Thank you for the glowing review. We're so happy to hear that you are enjoying Bulk Discounts Now and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Bulk Discounts Now Support Team