Rebuy Personalization Engine
All reviews
Rebuy has worked flawlessly for us since day one. The platform is stable and easy to manage, and their customer support is genuinely top-tier — fast, thorough, and always helpful. Highly recommend.
Hearing that Rebuy has been steady for you from day one is exactly what we want every merchant to say. We'll share your note about support with the team, because fast and thorough is the bar they hold themselves to. Thanks for the recommendation 🤝
We’ve had such a great experience with Rebuy! Fin, Rebuy’s AI assistant, is incredibly helpful and quick, and their support team is always responsive and makes it easy to get the help we need. We also absolutely love working with Maria, our Rebuy Success Manager. She’s been such a great partner and is always there to help us navigate new ideas and opportunities. We recently revamped our cart with Rebuy, and it looks amazing, feels elevated, and is performing great. Overall, we’ve been so happy with the platform, the team, and the level of support!
Getting a review that mentions Fin, our support team, and Maria all in one go is a pretty great day for us. We'll pass this along to Maria, and we're glad the new cart is performing the way you hoped ✨
Customer support is severely lacking. Launch theme was delivered late without any communication as to why. Post-launch issues were not addressed and resolved with haste. Data sourcing lacks in many areas.
Thanks for the honest feedback. This has already been escalated to our management team for a closer look, and we're committed to making it right. Appreciate you bearing with us while we work through it. 🙏
We have worked with Rebuy for over a year, and it has been super helpful for us. The app helped us to reach and cover some upsells and cross-sells that are helping us to increase our sales.
We love hearing this, especially after a full year together! Knowing our upsells and cross-sells are actually moving the needle on your sales is exactly the kind of impact we're aiming for 🚀
Buen soporte tecnico en samrt cart
¡Qué alegría leer esto! Nos encanta saber que el soporte técnico de smart cart te dejó una buena experiencia, y seguimos comprometidos en mantener ese nivel de atención para ti 🎉
Customer service is excellent. They're very knowledgeable and Jessica did an amazing job fixing our issue and upgrading us to the current version of the Smart Cart
Thank you so much for the 5-star rating! We really appreciate it. Please dont hesitate to reach out if you need any assistance!
Aiman has been fantastic to work with - responsive, proactive, and always willing to go the extra mile. He is great at understanding our business and goals, communicating clearly, and helping us navigate challenges quickly - a pleasure to work with!
This made our day to read! Aiman genuinely cares about getting merchants set up for success, and it's awesome that comes through so clearly. Thanks for calling him out by name, we'll make sure he sees this 🎉
Perfect app
Thank you so much for the review! We are glad that you are enjoying your experience with Rebuy. Don't hesitate to reach out if you ever need any help!
Great collaboration with the team of Rebuy. Would highly recomment this.
Comments like this make our week. Thanks for giving us the chance to work together, and here's to more of it 🎉
The team was super helpful and committed to getting Rebuy and their tools live on my store. Big shout out to Aiman and the rest of the Rebuy team - Moe
This made our day, Moe! Aiman and the team love diving in to get merchants set up right, and we'll pass along the shout out 🎉
Dan and Zach were great and really helped me with all the questions I had. Thanks again, team!
So glad Dan and Zach could get you sorted! We'll pass along the shoutout, they'll be thrilled to hear it 🎉
We recently started using Rebuy again and needed some help getting things set up and rolling. Thankfully, we had an Amazing account manager, Maria Garcia! With her guidance we have several Rebuy widgets set up and generating additional sales that we were missing out on. Thank you Maria!
So glad Maria got you rolling that fast, and even happier those widgets are already generating sales. Thanks for calling her out by name 🙌
We've been using Rebuy for over a year, and it has been a reliable tool for driving personalized recommendations and improving the customer experience. The platform is feature-rich, easy to manage, and the support team has always been responsive and helpful. Overall, we've had a positive experience using Rebuy and appreciate the value it brought to our store.
Thanks so much for the shoutout, we really appreciate it. Glad our support team has been hitting the mark for you 😊
Since implementing Rebuy, we've seen a meaningful lift in subscription adoption. The in-cart conversion tools have made it easy to turn one-time buyers into subscribers right at the moment they're most engaged, without adding friction to checkout. We've also seen stronger upsell and cross-sell performance across the site, helping customers discover more of what we offer in a way that feels relevant rather than pushy. Beyond the product itself, the Rebuy team has been an excellent partner. They're consistently responsive, hands-on when we're setting up new functionality, and quick to answer questions. It genuinely feels like they're invested in our success, not just running a support queue. If you're a Shopify brand looking to grow subscriptions, AOV, or overall revenue, I'd recommend Rebuy without hesitation.
Really glad the subscription and upsell tools are moving the needle for you, that's the whole point of building them into the cart experience. And honestly, hearing that the team feels invested rather than just ticket takers is the best kind of feedback we can get. Thanks for the shoutout 🙌
We’ve been longtime users of Rebuy, and our overall experience has been phenomenal. The team has consistently been communicative and proactive in sharing recommendations, introducing new features, and helping implement custom functionality. A special shoutout to our account manager, Maria Garcia, who has always gone the extra mile to support us with implementation and optimization. Since using Rebuy, our UPT increased by 10%, helping drive strong performance in H1 and contributing to a 12% lift in sales overall.
Wow, a 10% UPT increase and 12% lift in sales speaks for itself, and Maria clearly deserves a ton of credit for that. Thank you for being a longtime partner, this is exactly the kind of impact we love seeing 🚀
So far, so good with this app. I will say the actual build process with Aiman was amazing. He makes everything very easy to follow. Has great knowledge of what he is doing. Very excited to see our conversion and AOV increase. It's a very robust tool, this actually eliminated 2 other expensive apps!
Aiman is going to love hearing this, and honestly so are we. Replacing two expensive apps with one tool while boosting your conversion and AOV is exactly the win we build for 🚀
Excellent app for any business looking to provide value and an exciting shopping experience to customers.
Hearing this genuinely makes the work feel worth it. Thank you so much! 🚀 We built Rebuy to help merchants create experiences their customers actually remember, and it's awesome to see it doing exactly that.
Really love this app, what makes it so good is the help you can get. No matter if you are implementing these section on your own or Replo is completing the whole process for you (which is an amazing option and what I did) they are around for the whole process. Special shoutout to Aiman Alamdy who helped me along the way. I couldn't have implemented all the feature without him. Highly Recommend!!!
Aiman is going to love seeing this 🌟 So glad the implementation process felt supported from start to finish, and we'll make sure he knows his work made a real difference for you. Can't wait to see what you do with everything you've built!
I should have reached out for help sooner. Thanks for the quick response.
We're glad you got what you needed! The door's always open so don't hesitate to reach out in the future 🚀
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