Rebuy Personalization Engine

Nov. 30, 2022

Awesome app that helps you create really specific and custom promos and upsells. Great for testing new things in a quick way. Super customizable as well. Not to mention, their customer service rocks!

Nov. 28, 2022

Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!

Nov. 23, 2022

I downloaded this app and wasn't 100% sure how to use it, Nick from the support team was such a help! He jumped on a call me with straight away and had my issue fixed within 10 minutes. I felt so supported!

Nov. 22, 2022

I am just in the trial period with this app as we needed a pop-up for our store that offered stocking stuffer options! So far I have had incredible help from Rich, who has taken tons of time this week to get our last-minute requests up and running quickly! Very impressed so far. And there are many other featured I am excited to learn more about.

Nov. 22, 2022

Great slide out cart, tons of features! The Free Shipping countdown is a must. We love the ability to suggest complimentary products directly in the cart. Customer service is phenomenal!

Nov. 21, 2022

L'outil smart cart améliore considérablement l'expérience d'achat super rapidement. Cela jumelé avec les autres multiples possibilités font de Rebuy un incontournable pour notre site web!

Nov. 21, 2022

At Ouh La La we couldn't find an App to managed a complicated related product issue. Were recommended Rebuy and after a couple of false stars the Rebuy team reached out and resolved the problem, First class service and fingers crossed will drive significant sales.

Nov. 18, 2022

Rebuy is a game changer!! We were recommended to check them out from two separate sources. I only knew a fraction about what it did before, but once I spoke with Ian (from Rebuy) I realized that it would help us accomplish things that we've been trying to do for months (such as special sku/offer unlocks at specific cart sizes). Ian literally helped me strategize different upsells within minutes that will boost AOV, and helped me get up and running fast. Thank you Ian and Rebuy!

Nov. 18, 2022

Nous avons installé Rebuy avec pour objectif d'augmenter notre panier moyen notamment en utilisant le "Smart Cart" et les fonctionnalités d'upsell/cross-sell dans le panier, et pour sa compatibilité avec Recharge Payments. L'intégration se fait très facilement et nous avons pu augmenter notre panier de 10%, l'application offre beaucoup d'autres fonctionnalités que nous allons implémenter très bientôt également !

Nov. 18, 2022

We just downloaded the rebuy app during a very high-stress time. Aaron was beyond helpful and attentive! He helped get all of our widgets set up prior to black Friday. Great customer service, very excited to start utilizing this platform

Nov. 17, 2022

Excellent customer support! Great features and really increases our AOV and overall ROI. Super happy with Rebuy!

Feb. 21, 2023

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Nov. 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Nov. 17, 2022

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.

Nov. 15, 2022

I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.

Nov. 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Nov. 11, 2022

I would give this app, and their staff 10 stars, if I could. Incredibly easy to install and customers start reaping the benefits within moments as does our AOV. We set up the post purchase widget and tiered progress bar immediately and can't wait to really dive deep into the data sources to really customize more widgets. Christian has been AMAZING to work with, absolutely flawless. Every question we have had, every request, he has always answered promptly and really gone above and beyond for us. He has also provided us with several additional tools that will help us learn how to get even more out of Rebuy. This is easily the most valuable app that we have installed on Shopify at this time.

Nov. 14, 2022

A major part of the reason for upgrading to Shopify Plus was for Rebuy. We were told that the app wouldn't slow down our site. After working with the Rebuy team (great people and very helpful which is why I'm giving 3 stars) to set up our widgets and data sources we set Rebuy live. Immediately our site speed plummeted (lighthouse score went from 85 to 30) which in turn sank our conversion rate and made our ads more expensive to run. We were told Rebuy runs after our pages load, but I'm pretty sure that's not true. After about 2 weeks we realized what was going on and uninstalled the app. After another week of scrambling we realized that our site was littered with rebuy code we decided to revert to an old theme out of desperation. After reading other reviews I've only found a few other companies that had this problem, so maybe it's unique to a few. That being said, although we feel we were misled, we have been in communication with the Rebuy dev team who said hey are working on optimizing the code even more. We will try Rebuy again after that happens, but we will be way way more cautious this time around and have a back-up theme in place just in case.

Nov. 8, 2022

Must have upsell experience for your site! Rebuy is an incredible app to add to your store, if you don't have it yet you're missing out. Our account manager Janet is amazing and is super helpful and will act on things immediately that you need. Would recommend!!

Nov. 8, 2022

was having some issues and dylan was amazing help!! stayed online and walked me through making sure i set up all coding correctly! highly recommened