Rebuy Personalization Engine
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Amazing team and support. Thank you. I'd recommend this app to anyone who needs upsells based on the specific triggers.
Hello, we appreciate your comment. The "Buy more, save more" feature has consistently been an exclusive offering for Shopify Plus, primarily because it requires access to scripts to ensure accurate discount implementation. We will personally contact you to have a more in-depth conversation and explore potential solutions for this matter.
Rebuy is a phenomenal app. From SmartCart to dynamic bundles to loads of cross sell and up sell logic, Rebuy provides immense value to any savvy Shopify merchant. When we've needed a little help or direction, Rebuy's Rich Matukaitis has been a rockstar. He is always available and super fast to respond with helpful tips, recommendations and general support. If you're a Shopify merchant that's not using Rebuy, you better have a good explanation as to why :)
Thank you sincerely for your amazing review! We're so happy to hear that you find Rebuy to be a phenomenal app! We're especially grateful for your kind words about our team member, Rich Matukaitis. Please let us know if there is ever anything we can help with!
Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs. The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.
Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business. We look forward to continuing our successful partnership! Give us a shout if you ever need anything.
I recently had the opportunity to use Rebuy Engine for my business, and although the app wasn't the right fit for my specific needs at this stage of my business development, I had a very positive experience with their customer service team. I interacted with Ian and Tamanna from the Rebuy team and I was impressed by their fast responses, understanding, and willingness to help. They both showed exceptional dedication to their roles and demonstrated excellent customer service. Although I faced some challenges with the app functionality in relation to my specific business model and budget constraints, I believe that for the right businesses, Rebuy Engine can offer extensive customization options and numerous features. Ian and Tamanna went above and beyond to address my concerns, offering a detailed walkthrough of the product and answering my questions efficiently and professionally. I look forward to potentially revisiting Rebuy Engine in the future as my business grows and evolves. Based on the service I received, I would recommend businesses who are looking for a comprehensive solution with great customer support to consider Rebuy Engine.
Thank you so much for taking the time to share your feedback and experience with Rebuy Engine. We truly appreciate your thoughtful review. We're thrilled to hear that despite the app not aligning perfectly with your specific needs at this stage of your business development, you had a positive experience with our customer service team. As your business continues to grow and evolve, we would be ecstatic to have the opportunity to serve you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.
Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in my expectations. We are on to the next phase now, where we are working on the product pages. I am shocked I didn't already have this in my repertoire. GET YOURS TODAY!
Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. It's always gratifying to know that our solutions contribute to the success of our clients' businesses. Thank you once again for your kind words and for choosing Rebuy. We're grateful for the opportunity to work with you and contribute to your business growth. If you have any further questions or need assistance, please don't hesitate to reach out!
This App paid itself 10 time over in just the first day of installation, just running post purchase widget. It's more efficient than zipify OCU app because of the rule based approach. Wished i found this app 3 years earlier. Excited to dive into the other widgets.
Thank you so much for reaching out and sharing your incredible success with our app! Your message has truly made our day, and we couldn't be happier to hear about the results you are seeing! We designed our app with efficiency and effectiveness in mind, and we're thrilled to hear that our rule-based approach has proven to be more efficient than zipify OCU app for you. If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.
Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!
Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her. Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.
We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!
Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.
We are growing with the indispensable ReCharge. The application is excellent and the customer service gets things done in 2023. We have been with them over 2 years and thought I would leave a review.
Thank you so much for the amazing feedback! We thrilled to hear that you're experiencing growth and finding our application to be excellent. It's always our goal to provide a top-notch product that meets the needs of our valued customers, so knowing that we're making a positive impact on your business is incredibly rewarding. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.
From downloading the app to receiving support to setting up, Rebuy have been amazing. I especially want to shout out Suki, who has been so helpful and has helped me get set up for success. Lovely team and lovely product!
Wow, it's fantastic to hear that your experience with Rebuy has been absolutely amazing from start to finish! It's so important to have a supportive team by your side, and it sounds like Suki has been a real superstar in helping you set up for success. If there's anything else we can do to help you out, please don't hesitate to reach out. We're always here to support you and make your experience even more exciting! Have an absolutely incredible day!
Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.
Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!
I've been with Rebuy for a littel over a year. There are some great things about rebuy in personalizing the customers experience but a lot of glitches as well that cause many customer complaints. I speak with rebuy maybe only once every few months. My rep I normally talk to was out of town for a long time and I was set up with a succes manager Max instead. We had a 30 min call and discussed some things we can do to make my site experience better for customers due to all the email complaints I have been receiving (6 changes we discussed to be exact). Their interface isn't the easiest to navigate so I asked Max to help. He did half of ONE task. When I kindly asked about the rest of the items he replied with a rude email that was jaw dropping telling me he "went out of his way" to do what he did and that I can do the rest of the things myself. WOW. Basically how dare I not be jumping for joy for him taking a couple minutes out his day to do what he did. Not the experience I would appreicate from a company I've given thousands to. I've also not seen any jump in my conversion rate since using this app.
Hello Gogo Lush Team, We are sorry to hear that you have experienced a difficult start in setting up Rebuy, and that the amount of help provided has not met your expectations. We understand that launching can be a daunting process, and we are sorry that our guidance has not been sufficient to assist you in a smooth launch. One of our executives will be in touch to discuss the situation further to see how we can assist and make things right. We are committed to resolving the issues at hand and look forward to a long fruitful partnership!
currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.
We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊
Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.
Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation. Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.
Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!
Thanks so much for taking the time to leave such a nice review! Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others. Please let us know if there is ever anything we can do for you in the future 😊
Rebuy has been a tremendous personalization partner. We've been able to launch bundles as well as keep our suggested picks for customers. Their customers support has been top notch as well.
Thank you for your kind words. Your message truly made our day! At Rebuy, we value the trust and loyalty of our customers. It is an honor to be able to contribute to your brand, and we are excited to continue our productive partnership. If you require any further assistance, please do not hesitate to contact us.
We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!
We are so glad to hear that you are finding our app to be useful and that the chat support has been helpful for you. We are looking forward to hearing back from you after you start using the widgets and exploring all the features of our app. We are confident that you will find them as helpful and user-friendly as the app itself. Please don't hesitate to give us a shout should you need any help along the way!
Aplicación excelente, con características únicas y dinámicas para recomendaciones y sobre todo el carrito o smart cart, todo muy personalizaste. Mención especial al equipo de soporte ya que en nuestro caso tuvimos varios problemas con servicios y otros software y logramos compatibilizar todo. Ademas escribieron un nuevo código especial para nuestro tipo de moneda CLP y reparar los decimales que en chile no se utilizan. Nuevamente muchas gracias. gran soporte y equipo tras de la aplicación. En cuanto a los resultados muchos nuevos clientes adquirieron productos gracias a la recomendación en los distintos puntos que determinamos dentro de la tienda.
Gracias por tomarse el tiempo para compartir su evaluación positiva con nosotros. Siempre es bueno saber que apreciamos nuestros esfuerzos por brindar un servicio de primer nivel. Nos enorgullece brindar un servicio al cliente excepcional y estamos encantados de que nuestro equipo haya podido resolver los problemas que encontró y crear un nuevo código para su moneda CLP, haciendo que todo sea compatible con sus necesidades. Una vez más, muchas gracias por elegir nuestra aplicación y esperamos brindarle un excelente servicio y características en el futuro.
Great app. Aiman was super helpful in optimizing our upsells too. Truly tailored, personal service which was incredibly efficient.
Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!
Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.
We are so glad to hear that the onboarding experience has been great for you and that Dante was able to provide exceptional support. It's always wonderful to hear that our team members are going above and beyond to ensure that our customers have a positive experience. Thank you for taking the time to share your feedback with us, we truly appreciate it!
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