Rebuy Personalization Engine for Shopify

Rebuy Personalization Engine

AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
Feedback
852
Reviews
Chart
#86
Shopify

All reviews

5 / 5 Share
April 11, 2023

We recently started using Rebuy and can't thank Rich enough for all the help he's given us. He has gotten us so excited to see the magic of this app and he has been so helpful and responsive with absolutely any question we had. He provides quick answers and great ideas. We have heard the best things about this platform and now we understand why. Thank you to the rebuy team, and especially Rich!

Store Using app Total reviews Average rating
Tracie Martyn Over 1 year 6 5.0
Developer Reply

Thanks so much for taking the time to share your positive experience with Rebuy and Rich! We take great pride in providing exceptional customer service and it's great to see that Rich was able to deliver that to you. Your feedback is invaluable and we'll make sure to pass on your message to the entire Rebuy team, including Rich. If there's anything else we can assist you with, please don't hesitate to reach out.

5 / 5 Share
Aug. 17, 2023

Worth it. So far so excellent. Support is A+. Installation was straightforward and there are a multitude of options offered for cross-sells and upsells. Look no further, these guys are moving in the right direction. I'M BACK with a 5 month review -- This is essential in your app stack. Been using Rebuy for over 5 months now and not only have we substantially increased our AOV but the tools available allow for a high level of personalisation. The support is next level. I can’t speak positively enough about the team going above and beyond with any interaction I’ve had. Not just being nice - but being competent - massive win! Rebuy seems to continually put resources into building and creating a tool with even more capability for merchants. 6 on 5 stars for Tom & Gary. 100% would use again and again and again. Thanks Rebuy.

Store Using app Total reviews Average rating
Frank Mobile 5 months 3 5.0
Developer Reply

Thanks so much for the review! We are glad to hear that you're finding the product worth it, and that the support you've received has been top-notch. We will be sure to pass on your positive feedback to the team responsible for the product's development and support. Thank you again for taking the time to share your thoughts!

5 / 5 Share
March 30, 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

Store Using app Total reviews Average rating
Copper Cow Coffee 4 months 10 5.0
Developer Reply

We are so grateful for your kind words regarding Rebuy's performance ❤️ We are so glad you have had such a great experience, from the app's abilities to Dante's incredible guidance and the exceptional support provided by our team. We are committed to providing the best customer experience possible and it is always heartwarming to hear such positive feedback. Please do let us know if there is ever anything we can do to assist in the future!

5 / 5 Share
March 29, 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Store Using app Total reviews Average rating
Stratia 11 months 6 4.2
Developer Reply

We are thrilled to hear that Rebuy has been able to make such a positive impact on your business! Thats what we are here for 😊 We are especially pleased to hear that your experience with Janet, has been so positive. Your kind words will be shared with the entire team, and especially with Janet! Please let us know if there is ever anything we can to to help you in the future!

5 / 5 Share
March 22, 2023

Rich & Dylan were amazing when it came to support. Attentive, knowledgeable, and very insightful when it came time to talk product implementation / impact. Looking forward to the next chat with them.

Store Using app Total reviews Average rating
Xiao Chi Jie 11 months 3 5.0
Developer Reply

Thank you so much for taking the time to share your positive experience with Rich and Dylan. We are thrilled to hear that they were able to provide you with exceptional support! We will be sure to pass along your kind words to them and let them know how much their hard work and expertise are appreciated.

5 / 5 Share
March 21, 2023

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

Store Using app Total reviews Average rating
AutoBrush® 5 months 15 4.8
Developer Reply

Thank you for your wonderful review! We take great pride in our product, and it's always a joy to hear when our customers appreciate the work we put in. We are proud to have Janet on our team, she is one of a kind and always putting in that extra effort to help others succeed 🤩 Thank you again for your kind words and for choosing Rebuy!! If you ever need any further assistance, please don't hesitate to reach out to us.

5 / 5 Share
March 21, 2023

Terrific App. That said-- I don't think app is an appropriate definition for ReBuy; they are a must-have for any committed E-comm brand looking to scale.

Store Using app Total reviews Average rating
Leilo 17 days 5 5.0
Developer Reply

We are thrilled to hear that you found our app to be terrific and a must-have for your brand and other brands looking to scale! Thanks so much for sharing your thoughts. Please let us know if there is ever anything we can do to help your continued success!

5 / 5 Share
March 16, 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

Store Using app Total reviews Average rating
Jerome Alexander 4 months 3 5.0
Developer Reply

We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!

5 / 5 Share
March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

Store Using app Total reviews Average rating
Siblings 15 days 4 5.0
Developer Reply

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!

5 / 5 Share
March 13, 2023

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

Store Using app Total reviews Average rating
Lane 201 Almost 2 years 3 5.0
Developer Reply

Hey Lane 201 Team! We wanted to take a moment to thank you for taking the time to share your positive experience with our company. Your kind words mean the world to us and we are thrilled to hear that you are having a great experience! Please let us know if there is anything we can ever do to help you in the future!

5 / 5 Share
March 9, 2023

Adding the Rebuy Personalization Engine has been a great experience so far. Rich M. has done an phenomenal job onboarding us and ensuring we are maximizing our data source opportunities to put the right products in front of customers are the right time. We're only a few weeks in and Rebuy has boosted our AOV by 26%. We look forward to even better results as we enter our higher velocity sales seasons.

Store Using app Total reviews Average rating
ThermoFlask 1 minute 2 5.0
Developer Reply

We just wanted to drop a quick note and express our gratitude for your review for Rebuy. Your feedback is highly valued, and we are pumped to learn that you had a positive experience with our company. We are thrilled that Rich and Rebuy have been able to assist you in achieving a significant increase in your sales in a short period of time. If you require any further assistance, please do not hesitate to contact us 👋

5 / 5 Share
March 2, 2023

If you sell 3 or more skus on your Shopify store and you don't have Rebuy installed you are leaving money on the table. By far the highest opportunity cost to ROI ratio you will find. It's the gift that keeps on giving. The interface elevates the customer experience and the higher AOVs are the icing on the cake. If your goal is to improve the look and feel of your site and increase revenue, REBUY is must. Congrats to John and Aaron, you've got a customer for life!

Store Using app Total reviews Average rating
Angela Caglia Skincare About 1 month 20 5.0
Developer Reply

Just wanted to drop a quick note to say thank you for taking the time to write a review for Rebuy. We really appreciate it and we are glad to hear that you have enjoyed your experience with us! Please let us know if there is ever anything else we can help with 😊

5 / 5 Share
March 2, 2023

Rebuy is a great app. That's the best & most straightforward way to implement AI in your website + all the upsell/cross-sell you want. They also do a post-purchase page which is amazing. Special mention to Jeffrey, who helped me figure out my needs and showed me how to implement them for my website.

Store Using app Total reviews Average rating
Rebels Refinery Inc 4 months 3 5.0
Developer Reply

We wanted to take a moment to thank you for writing such a kind and thoughtful review! Your words mean a lot to all of us here at Rebuy and it's great to hear that you enjoyed your experience with Jeff and our product. Give us a shout should you ever need anything else 😀

5 / 5 Share
March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites. Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Store Using app Total reviews Average rating
Feel Almost 3 years 6 4.8
Developer Reply

We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!

5 / 5 Share
Feb. 28, 2023

Rebuy is a great app. It has allowed us to customize our checkout, cart and post purchase pages. They have a really good team dedicated to helping us use the application to grow our revenue. I would recommend this to any serious ecommerce DTC business.

Store Using app Total reviews Average rating
Section 119 Over 1 year 11 5.0
Developer Reply

We are so grateful for your awesome review! Your feedback encourages us to keep up our exceptional standards in our product and customer service. If there is anything we can do to help you and your business, please don't hesitate to reach out!

5 / 5 Share
Feb. 25, 2023

Rebuy Personalization Engine is an excellent app for Shopify e-commerce users looking to enhance their customer experience and increase sales. The app's advanced algorithms analyze customer behavior, preferences, and purchase history to provide personalized product recommendations, upsells, and cross-sells. The app's easy-to-use interface and customizable features make it an excellent tool for businesses of all sizes. It also integrates seamlessly with Shopify, allowing users to automate their marketing efforts and reduce manual labor. Rebuy's predictive analytics and machine learning capabilities enable businesses to anticipate customer needs and deliver tailored experiences, improving customer satisfaction and loyalty. Additionally, the app's reporting tools help track performance and optimize strategies for even better results. Overall, Rebuy Personalization Engine is an essential app for Shopify e-commerce businesses looking to provide a personalized shopping experience to their customers and drive sales growth. In addition to its excellent features, Rebuy Personalization Engine also provides outstanding customer service. Their team is knowledgeable, responsive, and always willing to help Shopify e-commerce users with any questions or issues they may encounter. Many users have praised the app's support team for their prompt and effective assistance in integrating the installation. They offer comprehensive documentation and resources to guide users through the process, and they are available to answer any questions and provide personalized recommendations. Moreover, Rebuy's customer service team continues to provide ongoing support and training to help businesses get the most out of the app. They go above and beyond to ensure that their users are satisfied and successful in their e-commerce endeavors. Overall, Rebuy Personalization Engine is an exceptional app with great customer service that any Shopify e-commerce user should consider implementing to enhance their sales and customer experience.

Store Using app Total reviews Average rating
Selo Olive Oil About 1 month 5 4.2
Developer Reply

First off, wow!!🤩 Thank you so much for such an extensive and amazing review! It is feedback like this that helps drive us to continue with our excellence in both the application and our service. Please let us know if there is anything we can ever do to help support you and your business!

5 / 5 Share
Feb. 24, 2023

Very user friendly app. We've noticed a nice bump in AOV since implementation. Ian, Dante, and Jeffery have all been a pleasure to work with. Great support team!

Store Using app Total reviews Average rating
HydroJug 28 days 7 4.9
Developer Reply

We are so appreciative that you shared your story with us; it is a great source of inspiration for us and we are delighted that you had an incredible experience with our team. Please do not hesitate to contact us if you require any assistance.🙌

5 / 5 Share
Feb. 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Store Using app Total reviews Average rating
Industry of All Nations 6 months 10 5.0
Developer Reply

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩

5 / 5 Share
Feb. 22, 2023

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Store Using app Total reviews Average rating
Make My Shave 16 days 6 4.3
Developer Reply

We thank you for taking the time to share your positive review and experience of Rebuy! We are honored to be able to contribute to the success of your online store. If there is ever anything we can do to help, please do not hesitate to let us know! P.S. Matt is indeed a legend 😊

5 / 5 Share
Feb. 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

Store Using app Total reviews Average rating
GRINDBasketball 2 days 7 5.0
Developer Reply

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!

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