Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.9
feedback
724
chart
#371
All reviews
Rating Breakdown
Review RSS Feed
Aug. 5, 2022
Amazing team and app - this app pays for itself + my shopify plus membership. Ian has been SUPER helpful with setting up my rebuy features.
Thanks for the great review! We are pumped you are enjoying the app and are seeing so much success!!! We can also confirm Ian is amazing, so thanks for calling that out!!! We look forward to watching your future success.
Aug. 4, 2022
Great app and even better customer service! Needed some customizations to work with our store and they did it no problem. Very responsive! Highly recommend.
Thanks for the great review! We are excited you are loving the app and the support :-)
Aug. 2, 2022
So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.
Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow with additional personalization!
Aug. 2, 2022
Very happy with the app and the support team. We had some issues in the beginning but they could fix everything promptly. It is definitely recommended for everyone who wants to upsell/cross-sell in the cart. Design customizations are available so that the look would fit your store. Thank you for making this app!
Thank you for your positive feedback about Rebuy and our support team! We are glad that we were able to resolve your issues promptly and excited to watch your future success with our app!
Aug. 1, 2022
Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.
Hi Made By Mary Team! Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.
Jan. 18, 2023
best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great
Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!
July 28, 2022
Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.
Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!
July 27, 2022
Great customer support - helped me fix a bug of my upsells not showing in a day. Thank you Bradley! Awesome app
Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Bradley is a rockstar!
Aug. 12, 2022
Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.
Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them. We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
July 27, 2022
Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!
Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!
July 26, 2022
Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!
Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!
July 26, 2022
Great way to increase AOV, and UX for customers. Easy implementation and good integration with other aps.
Thanks so much for the great review! We are happy to hear you are enjoying the app and its power capabilities!!
July 22, 2022
This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.
July 22, 2022
It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.
July 21, 2022
I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!
Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!
July 21, 2022
Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.
Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!
July 21, 2022
The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!
Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!
July 20, 2022
This is a quality app that is mature and refined with well thought out options, great presentation, good reporting. I recommend it for those wanting to present upsells in various parts of their Shopify site.
We are so happy to hear you are loving the app! We look forward to a great partnership with the UpDown Desks Australia Team!
July 20, 2022
We utilize REBUY for our Pet Supplement brand. We've seen large ROIS and consider this APP a must. DEF Recommend
Thanks so much for the great review! We are happy to hear that your brand is so successful with the app!! Please let us know if there is anything we can do to be of assistance.
July 27, 2022
After an initial hiccup, their executives reached out, and help me figure out some of the issues I was having. Have to say that this showed me that this is a company that is "in it for the long run" and truly values customer experience. Lots of different features all bundled into 1 cool app!
[UPDATE] We are so happy that we were able to resolve the issues. Thank you for the partnership with our team. We look forward to future success with the U Speakers brand! Thank you for your review. We're sorry to hear you have had a less than superb experience with our support, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them. We will send out a communication to our documented email address for the U Speakers brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!