All reviews

Rating Breakdown

  • 5
    95% (713 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 31, 2022

Very useful app, great customer service! Shout out to Matt, Nick and Isaac for continuously going above and beyond!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

5 / 5 Share

Aug. 31, 2022

The shipping bar + in cart suggestions increased my AOV and the support team even custom-coded things specific to my needs. Amazing!

Using app

6 months

Total reviews

8

Average rating

4.1

Developer Reply

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

5 / 5 Share

Aug. 31, 2022

Rebuy has helped our business generate thousands of additional sales through their help in setting-up post-purchase offers, cross-sales, gift with purchases, and in helping us implement their Smart Cart feature. They have a great team of developers and account managers that are passionate about their company, knowledgeable about the subject and processes for implementation, as well as, simply just exceptional people to work with. Their communication has always been quick and helpful. Overall, as one of the first brands to begin working with Rebuy, it's no surprise that we've seen them grow into a powerhouse within the E-Commerce industry in just a few years. Rebuy has our full endorsement and we're excited to continue working with them moving forward in the future.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you SO much for this magnificent review! We are delighted to hear about your positive experience with the Rebuy Product and the Rebuy Team. We are super excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

5 / 5 Share

Aug. 30, 2022

Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your website be successful with the power of Rebuy!!

5 / 5 Share

Aug. 30, 2022

fantastic App. even better support team. There is a bit of a learning curve, but once you get a hang of it, it can do a lot. Definitely recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review. We are so happy that you are enjoying the app and the support! Please don't ever hesitate to reach out to us if you have any questions.

4 / 5 Share

Aug. 29, 2022

The app itself is great! Pretty easy to use and straightforward. I gave it 4 stars because there's some workarounds needed if you're not on Shopify Plus, but Jeffrey from the Support Team helped tremendously throughout the week to help get a widget up and running for us. Looking forward to using this app for other upsell and cross-sell promotions!

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the review! We are happy that you are enjoying the app so far and that we were able to provide you solutions for some Shopify limitations. Please don't hesitate to ever reach out should you need any further assistance!

5 / 5 Share

March 6, 2023

Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi POWER of Elderberries team! Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!

5 / 5 Share

Aug. 25, 2022

This is a great app to increase AOV. Great Customer Service. It is a must-have if you operate with Shopify.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We are so glad that you are having an outstanding experience with the app and the support! We look forward to watching your future success :-)

5 / 5 Share

Aug. 25, 2022

Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

5 / 5 Share

Aug. 24, 2022

Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!

Store

Felina

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the great review! We are so happy to see how much success the Felina brand is having with Rebuy thus far and can't wait to watch you continue to flourish. Please never hesitate to reach out for any assistance you may need! The Rebuy family is here to help.

5 / 5 Share

Aug. 23, 2022

We had Rebuy setup for months, but never used it properly, so we decided to delete the app. When Dante, with rebuy found out about this, he and his team worked tirelessly to regain our business. After several calls, we re-installed the app & couldn't be more pleased with our decision. Dante, and all of the team with rebuy, have been first class people to work with. They have shown my company dedication and attention that shows this company cares not just about the bottom line, but the customer's success as well. The team did not just stop at regaining our business, the hours dedicated to us has continued since our re-install. The team has dedicated so much time to making sure we are properly using their app this time around. The results are already starting to show. Only gave 5 stars because they didn't offer 10! Thanks Dante and Rebuy!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you SO much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are so excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

5 / 5 Share

Aug. 19, 2022

There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you SO much for the great review. We are pumped that you are seeing the great value both our product and our team can provide! Please don't ever hesitate to reach out to us if you have any questions.

5 / 5 Share

Aug. 19, 2022

Ian was so so helpful with getting all my businesses set up with rebuy! I have 3 different sites and we implemented upselling throughout all of them!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! Ian is a rockstar and we are glad he was able to help get you rolling. We look forward to watching your success on ALL of your stores. Please reach out if you ever need anything!

5 / 5 Share

Aug. 19, 2022

Easy to implement and a good booster for sales and AOV. Good support from the rebuy team and fair pricing.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

5 / 5 Share

Aug. 18, 2022

Superb support, Janet is our rep, very helpful with us troubleshooting issues and helping us get up to speed with new rebuy features. Been a great app thus far.

Store

KAGED

Using app

Almost 2 years

Total reviews

12

Average rating

4.9

Developer Reply

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. Please let us know if you ever need any assistance!

5 / 5 Share

March 27, 2023

I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! We are excited that you are enjoying the app. We are constantly working on the user interface design to improve the experience, so we are happy to take any of your feedback on your use case for the bundle offers! If you are interested in submitting some feedback, you can send it to our support team at [email protected]. We will share it with our product team to review! Please don't hesitate to reach out if you ever have any questions!

5 / 5 Share

Aug. 12, 2022

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!

5 / 5 Share

Aug. 11, 2022

Great customer service and assistance when implementing and integrating product. Product is fast and efficient and very customizable.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!

5 / 5 Share

Aug. 11, 2022

Great customer service. Was able to complete a few tasks for me that required some coding very quickly and efficiently.

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

5 / 5 Share

Aug. 11, 2022

We switched to this app to move away from a fully custom cart and it's been such a good experience! Not only is the interface easy to edit for non coders like myself, but the support is EXCELLENT! Not to mention all the other awesome cross-sell and up-sell widgets the app offers outside of their Smart Cart!

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the review! We are so glad to see that you are already experiencing the power of Rebuy and enjoying its ease of use. Please let us know if there is ever anything we can help with!!