Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#672
All reviews
Rating Breakdown
Review RSS Feed
Aug. 11, 2022
Good app with good customer service! I love how Isaac helped us to fix the issue without thoroughly explaining what was happening. The fact that he gave some examples made it easier.
Thanks for the great review! We are so glad that you are having a phenomenal experience with the app and the support! We look forward to watching your future success :-)
Sept. 27, 2022
We love this app! It’s super user friendly and has helped us drive incremental revenue in an easy way. Our rep, Matt Kanfer, has been amazing – he offers strategic support and has been especially instrumental in helping us optimize our account. We highly recommend this app to anyone looking to increase their average order values and conversion rate.
Thanks for the great review! We are so glad that you are enjoying our app! Please let us know if there is anything we can help with.
Aug. 10, 2022
The team is so quick in responding to issues! Shoutout to Dante for always bringing helpful resources and insight on all things related to the app
Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!
Aug. 9, 2022
This app will generate us significant extra revenue. As we scale our advertising it will be a game changer. In testing, we are seeing it increase Average Order Value on about 60% of orders.
Thank you for the great review! We are so happy to see your success thus far and can't wait to see you continue to thrive with the Rebuy app!
Aug. 9, 2022
Wow this team is talented. Had a bit of trouble getting some features to work and their chat support took care of every request and even helped integrate an unsupported Subscription platform! Honestly, couldn't give this app a higher recommendation. Still waiting to measure lift from the utility, but so far its improved the customer journey on our store.
Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far. Please let us know if there is anything else we can do to help get you set up for success!
Sept. 29, 2023
We love the Rebuy app! Their team is so helpful, especially Isaac, Strauss, and Tom! We utilize Rebuy to offer upsells throughout our site and bring in new revenue streams.
Hi TruBrain team! Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!
Aug. 8, 2022
I am LOVING rebuy. They are helping us do things that we've never been able to do before on our website! Also our account manager is incredible and has been able to help us out last minute when we are in a pickle!
Thanks so much for the review. We are so happy that you are having a great experience and are excited to watch your website be successful with the power of Rebuy!!
Aug. 7, 2022
Thus far this app has done well for us without really any stressful work involved. Have tried all the others out there and this is the easiest so far (and rewarding). Ian is our rep that helped onboard when we signed up for the first platform, also helped do more work and teaching when we signed up for the shopify plus platform as well. He did an awesome job to say the least. I do wish so options were easier to edit sizes of (like the upsale product images bigger vs the words) on the page, but that is just because I'm petty about the website looking the best ha. Very glad we are using this app now and look forward to seeing what Rebuy does this holiday season on the website!
Thanks for the great review! We are excited that you had a positive experience with our team and the app so far. We look forward to a great partnership with the Combat Iron Apparel™ brand!!
Aug. 5, 2022
This app has helped us optimize our site in a number of ways. We really appreciate Ian for walking us through the process and patiently answering our questions. Highly recommend.
Thanks for the wonderful review! We are so glad that you had a positive experience with our team and the app so far. We look forward to watching your future success as you continue to optimize the tool!
Aug. 5, 2022
Amazing team and app - this app pays for itself + my shopify plus membership. Ian has been SUPER helpful with setting up my rebuy features.
Thanks for the great review! We are pumped you are enjoying the app and are seeing so much success!!! We can also confirm Ian is amazing, so thanks for calling that out!!! We look forward to watching your future success.
Aug. 4, 2022
Great app and even better customer service! Needed some customizations to work with our store and they did it no problem. Very responsive! Highly recommend.
Thanks for the great review! We are excited you are loving the app and the support :-)
Aug. 2, 2022
So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.
Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow with additional personalization!
Aug. 2, 2022
Very happy with the app and the support team. We had some issues in the beginning but they could fix everything promptly. It is definitely recommended for everyone who wants to upsell/cross-sell in the cart. Design customizations are available so that the look would fit your store. Thank you for making this app!
Thank you for your positive feedback about Rebuy and our support team! We are glad that we were able to resolve your issues promptly and excited to watch your future success with our app!
Aug. 1, 2022
Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.
Hi Made By Mary Team! Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.
Jan. 18, 2023
best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great
Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!
July 28, 2022
Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.
Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!
July 27, 2022
Great customer support - helped me fix a bug of my upsells not showing in a day. Thank you Bradley! Awesome app
Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Bradley is a rockstar!
Aug. 12, 2022
Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.
Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them. We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
July 27, 2022
Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!
Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!
July 26, 2022
Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!
Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!