Rebuy Personalization Engine

April 29, 2022

Just installed this app and Flynn helped me fix the issue I faced right away. Great customer service and I really love 'Smart cart' feature -

April 28, 2022

This app is amazing, I just installed it and have already seen an uplift! More importantly, the customer service has been INCREDIBLE!! Thanks team, you guys are the best!

April 25, 2022

This app has been amazing for us. At first, challenging to set up, but with the help from the support staff, especially Zach, he was able to guide me through the correct setup across multiple widgets. We had required custom coding and Zach went OVER and BEYOND to help. Honestly, the guy below said something about Strauss deserving a pay raise, but I'd like to nominate Zach for that pay raise because he is just as AWESOME

April 17, 2022

It works fine but then I found my abandoned checkout got higher. And many customers told me they were unable to checkout. Shopify support team found the cause is from Rebuy. So I had to remove the app. Nice functionality but it doesn’t mean anything if my conversion goes down

April 15, 2022

This app is a game-changer. I recommend for any Shopify store with multiple skus and where AOV is a KPI.

April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

April 13, 2022

Our store has been working with Rebuy for almost 3 years. They underpromised and overdelivered. We've tracked incredible results across the board, boosted our AOV by 17%. Variety of different CVR boosting products and high quality development. All resonated really well with our customers. The reBuy team is based in US time zones, knowledgeable, quick to respond and resolve any matters.

April 13, 2022

Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.

April 11, 2022

We've been using ReBuy for a few weeks and it has been so easy to set up. If I had any questions or needed help with something a bit more technical, the support team was so responsive and helped come up with solutions unique to our business. I can't wait to get the rest of our widgets on the site and see how ReBuy performs!

April 7, 2022

This is so powerful and integrates SO many of the features we've been wanting to implement. Downloaded this app and deleted about five others. Their support is super helpful too and quick to respond!

May 3, 2022

they have been great - seriously Brad and Christian - high five to you both Thanks for everything you have helped us with

April 6, 2022

Rebuy is a very versatile and feature-packed app with the capability to measurably improve AOV and product discoverability. It's also well-built and easy to customise from a development perspective. The app will more than pay for itself, which is evident by its promise of a positive ROI & money-back guarantee. The support is excellent and it feels like they're always working on new features and improvements.

April 4, 2022

Rebuy has literally helped add $5-10 to our AOV in a matter of days. And, the smart cart is a huge UX upgrade. There's a lot to learn when getting started, however. Took days to begin learning the flows. The team has been super responsive and helpful! Love that one app covers all our upsell/cross sell features instead of our previous stack of 2-3 apps.

April 4, 2022

Every frontend app you add to your site will make it slower, so being able to get product recommendations, cart upsells, product addons, checkout upsells, smart cart, post purchase offers AND a link builder, is a great deal. Rebuy also has a very sensible pricing model. Unlike what is common ("$399/mo" flat), your bill depends on your amount of orders. So after a bad month, you pay less, and after a good month, you pay more. We have used it for less than a month, but during that time, Rebuy can account for 8.92% of our revenue. I expect this to increase over time as we optimize more, aiming for 12-15% or so. This has been for addons, product recommendations, cart upsells, and checkout upsells only. Not the fastest, but good enough. I had a great onboarding call with an employee who physically wrote down a whole page of notes based on my feedback, and You make the logic for recommendations to a big extent by yourself. This gives good control over which products gets displayed where. The output logic is currently a bit lacking, but I expect that to improve in not long. (you can precisely target any product you like, but determining which products will show up is somewhat limited per 04.04.22) I find it surprisingly satisfying to make more logic and addons, it's quite versatile (though with a bit of a learning curve), and you get a lot for what you're paying. Highly recommended.

March 29, 2022

I reached out to the support team because a drop down menu in the smart cart was not displaying properly on my website. Christian replied promptly and Strauss fixed the issue within 24 hours. It turned out to be a CSS issue with my theme. Great support!

March 26, 2022

Got to give this app 5 stars already. Been looking for a cross-sell app that was easy to customise with our product range. Both the introduction and support was excellent as are the documentation and guides.

March 22, 2022

We've been using the product recommendations at checkout, works great. Setup has been easy and disturbance-free on live site.

March 21, 2022

Pretty happy with this app, it works well and the support team actually responds and helps! It even helped add more value to my cart sales!

March 18, 2022

Really great! Works perfectly, easy to install and great service. It really does the job of many apps.

March 17, 2022

We use this app to show product recommendations on the PDP and cart flyout. It looks amazing and works as intended. Support is extremely helpful as well!