Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#672
All reviews
Rating Breakdown
Review RSS Feed
July 26, 2022
Great way to increase AOV, and UX for customers. Easy implementation and good integration with other aps.
Thanks so much for the great review! We are happy to hear you are enjoying the app and its power capabilities!!
July 22, 2022
This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.
July 22, 2022
It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.
July 21, 2022
I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!
Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!
July 21, 2022
Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.
Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!
July 21, 2022
The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!
Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!
July 20, 2022
This is a quality app that is mature and refined with well thought out options, great presentation, good reporting. I recommend it for those wanting to present upsells in various parts of their Shopify site.
We are so happy to hear you are loving the app! We look forward to a great partnership with the UpDown Desks Australia Team!
July 20, 2022
We utilize REBUY for our Pet Supplement brand. We've seen large ROIS and consider this APP a must. DEF Recommend
Thanks so much for the great review! We are happy to hear that your brand is so successful with the app!! Please let us know if there is anything we can do to be of assistance.
July 27, 2022
After an initial hiccup, their executives reached out, and help me figure out some of the issues I was having. Have to say that this showed me that this is a company that is "in it for the long run" and truly values customer experience. Lots of different features all bundled into 1 cool app!
[UPDATE] We are so happy that we were able to resolve the issues. Thank you for the partnership with our team. We look forward to future success with the U Speakers brand! Thank you for your review. We're sorry to hear you have had a less than superb experience with our support, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them. We will send out a communication to our documented email address for the U Speakers brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
July 14, 2022
Incredible product with many use cases that work out of the box, or paired with other features on Shopify to make magic. The team is top tier and our MSM, Dante, has been extremely helpful on providing best practices, pipeline updates, and general guidance w/ all things Rebuy and Shopify.
Thank you for the outstanding review! We are ecstatic that you are loving the app. We can also certainly echo that Dante is a rockstar!!
July 14, 2022
BEST HELP I RECEIVED IN MY LIFE He managed a lot of code fixes for us in a record time so we started to use rebuy thanks to him
Thank you SO much for the review. We are happy to hear you had an excellent experience with our support team!
July 13, 2022
Rebuy is the best app for upsells. It really is super powerful, easy to use and feature-packed. You can do any upsell/cross-sell you want (in-cart, popups, checkout, post-purchase) and they even started rolling out other stuff like reordering landing pages. Lastly, their customer service is great; responsive and professional. Highly recommended.
Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!
Feb. 9, 2024
I have seen good results with the Rebuy App. Bradley in tech support is Rock Solid and is always happy to help me integrate with our site. Steve is also Amazing and just helped me customize the smart cart for a live promo.
Thanks for the great review! We are happy you are enjoying the app and the support.
June 29, 2022
We've just gone live with Rebuy and absolutely loving it so far. Wish we found it much earlier, would have taken the place of a few different apps and custom builds we did earlier - and saved us a lot of time. Very easy to get going and their support is top notch. Highly recommend for any store.
We are so happy to hear you are loving the app! We look forward to a great partnership with the Ever Man Jack team!
June 21, 2022
This app has many options for customization and helpful + responsive support team! Thank you Rebuy team!
Thank you for your feedback on the app and support! We are happy that you are enjoying your experience.
June 21, 2022
Isaac was very helpful. He was very patient with all our issues and helped us solve them. Go Isaac.
Thank you for your feedback on your support! We are happy that we were able to help resolve all of your issues!
June 16, 2022
Gran aplicación, aún no veo resultados, pero simple para instalar, muchas opciones, carrito desplegable. Además, súper buen servicio al cliente, me solucionaron un error
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both!
June 14, 2022
Can't recommend this app enough! Easy to install widgets on our website and when we did need something tweaked, support was there to help with exactly what we wanted. Most importantly, the app does exactly what it says - in a very short time we've seen a significant increase in AOV through the smartcart. What a great app.
Thank you so much for taking the time to leave us this amazing review!
June 22, 2022
It's a good app but kind of hard to get into it and the only help is articles at most but if the articles don't solve your problem then you have a problem customer support is okay they need a little bit long for answering and mostly just send another article instead of really helping. But as I said, overall it's a good app after understanding it more. UPDATE: They reached out to me and explained why they answered so slowly and helped me to solve all my problems fast and competent, the app is still a little complicated at the beginning but with them helping everything goes well!
Hi! Thank you for your review. We're truly sorry to hear that you have had some difficulties with the application, but appreciate you bringing this issue to our attention. I see we have an open thread going through our chat and will work to help you resolve as quickly as possible. If you would like to discuss this matter further or have any other topics you would like to discuss, you can contact me anytime at [email protected]. I will be happy to meet with you so we can make this right!
June 3, 2022
Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.
Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.