All reviews

Rating Breakdown

  • 5
    95% (687 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2020

Best upsell/cross sell app I have used. I've had trouble finding lightweight and properly built upsell apps to use. ReBuy has built a very clean solution that is way more customizable than I expected. We're able to modify the look of each component and the functionality. Additionally, their support team is great. They are very helpful and know more than cookie cutter responses --- they actually get their hands dirty and help you integrate into their tool. I'm grateful that someone has built this solution correctly, finally.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Hearing this feedback is huge for us! Let’s keep it goinggggg. Always more we can do! Thank you! πŸ™

5 / 5 Share

Nov. 24, 2023

Comes highly recommended to us! Rich in tech support has been very helpful with getting us set up. We are already making additional sales

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Dylan is the 🐐. Thank you πŸ™ for taking the time to leave a positive review. Makes a huge difference to our team!! Thank you again! Yew!

5 / 5 Share

Oct. 28, 2020

First off, this app is advanced stuff. The flexibility is unreal, and one of if not the best upsell app out there. But even better is the degree the support team Dylan and the rest will go to to customize and work their magic so that everything fits your brand and styling properly. Amazing company, amazing app, and we already see incredible results.

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

Developer Reply

πŸ’― thank you so much for sharing your experience both with our product and our team. This sort of feedback makes a huge difference to us. And it let’s other merchants see how hard we work for our customers. πŸ’ͺ Highly motivating. Thank you!

5 / 5 Share

Oct. 21, 2020

Rebuy is already making extra revenue for my store the first day I installed it. Straight forward to get up and running. UPDATE: This was supposed to be a 5 star review not 4... my mistake!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

That’s awesome! Congrats!! Thank you for the positive feedback!! What can we do to earn a 5 star review! That is our goal!! Please email me at [email protected] and we will work hard to make this happen. Again thank you and stoked on your new sales!!

5 / 5 Share

Oct. 7, 2020

Had a question about getting this setup with ARPU and John helped me get it settled in no time. Really excited to see how I can use ReBuy with everything else we are doing!

Using app

10 months

Total reviews

10

Average rating

4.9

Developer Reply

Cheers! Let’s keep it going! And thanks for sharing this feedback!! πŸ™

5 / 5 Share

Oct. 1, 2020

Awesome help from the support team and great money-making features. I definitely recommend using this app for any shop wanting to maximize cart value!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing!! πŸ™Œ

5 / 5 Share

Sept. 23, 2020

One week in and I'm already seeing amazing results. Definitely the most revenue-impacting app that I have running. Annualized, according to the first week's trend, it will bring in 200k+ additional revenue each year and will most likely increase substantially as traffic also will increase. Store currently has 4 to 5,000 orders per month. I was struggling to find more reasons to keep Shopify Plus besides the lower transaction fees, and this is it it! This will be about 14.2k additional rev after I pay the app fee of $450/month + shopify plus fee $2000/month. No brainer, basically free money since the customer is already checking out. Increased AOV and bottom line. Not to mention Dylan and John were extremely helpful, thorough and fast during the initial set-up. Hands down my favorite app after seeing these results and working with the team there.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Cheers to this! πŸ™Œ

5 / 5 Share

Sept. 18, 2020

Our store had been on an older up-sell app and the team at ReBuy went above on a beyond to help with the migration over to this. The interface is super intuitive. We see a significant increase in AOV using ReBuy.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Yahoo!! Thank you for taking time to share a positive review! We've enjoyed working with you and your rulesets are on point! Cart flyout, full page cart, Shopify Plus checkout, and ReCharge subscription checkout. βœ… βœ… βœ… βœ…

4 / 5 Share

Sept. 3, 2020

I was facing an issue with this app. I reached the support team and the team member replied back immediately and fixed the issue.Really appreciate it

Store

All 33

Using app

23 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 2, 2020

A fantastic app, easy to set up and start generating additional revenue with incremental upsells. Also, when I had a couple of issues, they are super easy to deal with and resolved it within minutes! - Ellie

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Woot! Thank you! πŸ™Œ

5 / 5 Share

Aug. 14, 2020

We were recommended this app by our Client Experience Rep at ReCharge. We have been on Rebuy for 8 Days and we have already realized enough return in - in funnel purchases to justify bringing on ReBuy. There is more automation that we have yet to turn on that deals with Churn and other in funnel flows. John, James and Dylan (and the whole ReBuy Team) have been ultra responsive and fun to work with. Bunch of apps on Shopify but there are a handful that are must haves for certain business models - ReBuy is certainly on of these applications!

Using app

10 days

Total reviews

7

Average rating

4.9

Developer Reply

Yeah buddy! Thank you so much Rick and the entire team at Best Bully Sticks! You guys have been awesome to work with. And there's a lot more we can do. Let's keep it going. Cheers and have a terrific weekend! Thank you! πŸ™ πŸ‘‹

5 / 5 Share

Aug. 14, 2020

Hands down the best app and BEST SUPPORT TEAM I have ever encountered in Shopify (or probably anywhere else). These guys proved their worth 10x in the first week of having the app. That perfect 5.0 star rating you see is no joke. They hustle for that rating and it is SO appreciate. Now back to shipping all the extra sales they have got me today.... busy times!

Using app

Over 3 years

Total reviews

15

Average rating

5.0

Developer Reply

Griiinding hard for our merchants on the daily!! We feel the love! ❀️ Thank you for taking the time to share your positive experience with others!! This gets us fired up!! Thank you!! πŸ”₯ πŸ’ͺ 🎢 🎧

5 / 5 Share

Aug. 10, 2020

This app is a no-brainer. This helps you capture the lowest hanging fruit on your store, boosting AOV (this just generates you free money). Their team is A+, Dylan and John will go above and beyond to make sure integration is perfect and maintenance is on point to deliver what you need and make sure you're maximizing the Rebuy app!

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Working hard daily for our merchants! Thank you for sharing the love! ❀️ - From all of us at Rebuy, Cheers!

5 / 5 Share

Aug. 10, 2020

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much!! πŸ™ So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

5 / 5 Share

Aug. 9, 2020

Great app for adding an upsell widget to your store. We've tested a couple and none were as clean or customizable as this one. The Recharge subscription integration is a huge plus, not a lot of other upsell apps have this. Huge shoutout to the customer service team and developers. We had a fix request, messaged customer service, and the fix was deployed in less than half an hour. That kind of turnaround speed is unheard of! These guys really care about their product and it shows! A+++

Store

Cove

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come and helping you deliver A+ personalization site wide!! Yew!@ πŸ€™ πŸ™ πŸ‘‹

5 / 5 Share

Aug. 6, 2020

I was referred to ReBuy when looking for an app that would allow us to do in-cart add-on's. I got that and SO much more with ReBuy! I'm really excited by all the cross-sell, up-sell, and "bundle" options that ReBuy enables, and appreciate how helpful and hands-on their team has been with getting us set up perfectly. Would definitely recommend this to anyone with an ecomm store!

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and giving us a chance to deliver results!! πŸ™ 😁 Thank you!

5 / 5 Share

Aug. 4, 2020

We used this app to enable upselling on product, Cart and checkout pages. Could not be more pleased!! The customizability and speed of support are awesome

Using app

About 2 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much!! You guys are crushing it and have been super fun to work with! Honored to get to be a part of it all and help you sell more, boost AOV, recommend the best products at the right time in the right location and generally speaking make awesome experiences for your users!! Cheers!! Let's do more! πŸ™ πŸ˜ƒ Strauss, bravo! Hats off to you! πŸ‘

5 / 5 Share

July 10, 2020

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

Store

Bev

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

That's terrific for us to hear! Thank you so much!! Your site is awesome too btw!! Love the style https://drinkbev.com/ and thank you again for allowing us the chance to work with you and unlock amazing personalized shopping experiences and upsells, and cross-sells!~ Cheers! πŸ‘‹

5 / 5 Share

July 7, 2020

I cannot say enough about the customer service. The team inside the slack channel are by far the most responsive I've worked with. We use this app for in cart & in checkout upsells, it is fast, easy and most importantly customizable. Add this app if you like money.

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Yeah buddy! That’s what’s up! Hahah. Thank you so much for the positive feedback! You guys have been awesome to work with. Super stoked to have you guys onboard. So cheers to that! And making more money too! High five! πŸ‘‹ πŸ’€ πŸ˜ƒ

5 / 5 Share

June 30, 2020

I had been looking for an intelligent upsell/cross-sell solution that would still allow for customization and fit the nuances of our product offering. Rebuy came highly recommended from other Shopify+ store owners I know. Support from the dev team is without comparison. These guys are responsive and intelligent. They have gone above and beyond to understand our needs, customize a solution, and help us utilize the recommendations in ways that immediately had a positive impact on our bottom line. The take-rate on our upsells is incredible, and we've just started tapping into the potential of the app. I can't wait to see where these guys go from here. I know they're constantly improving and rolling out new features based on real-world customer feedback. I'd give 10 stars if possible.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

You guys have been AWESOME to work with! Thank you for sharing such a positive review!! This makes a HUGE difference to our team and helps us to continue to scale our business. You guys have been super fun to work with and we look forward to doing everything we can to help support your business and help you grow year over year for many many years to come! Cheers! πŸ‘‹