Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.9
feedback
724
chart
#371
All reviews
Rating Breakdown
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March 24, 2021
The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!
Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙
March 4, 2021
We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!
Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!
Feb. 23, 2021
Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.
Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏
Feb. 19, 2021
Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.
Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌
Feb. 6, 2021
The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.
Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏
Feb. 3, 2021
Average order value Booster. DATA will tell you everything. Fast and nice customer service as well! 6 stars!!!
First 6 star review ever! Yeah baby! 🕺 🙌 Thank you! 🙏! Your review makes a huge difference to our entire team. So again, thank you! Cheers!
Jan. 29, 2021
We just finished our free trial with Rebuy and made the easy decision to continue using their awesome AI! From Conrad breaking down the tool to Marcus implementing all of the widgets and back to Conrad for reporting, our experience with Rebuy and their team has been nothing but positive. Furthermore, the AOV lift that we have seen so far was exactly as they predicted. Much appreciated, Rebuy!
Huge team effort! That's what's up! Amazing work Conrad and Marcus and thank you so much for sharing your 5 star review and the kind words about our application's AI and our awesome team who cares and works hard! So awesome. Grateful to play a small part in helping to make your online store a huge success. Thank you!
Jan. 28, 2021
We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!
Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!
Jan. 22, 2021
Dylan (Account Manager) is very helpful with our requests. He guided us every step of the way and have provided thorough explanations.
Thankful for having Dylan on our team and also thankful for your business. Let's have 2021 be the best year yet. We are here to help! Again, thank you for the positive feedback. We appreciate it!! And please don't hesitate to keep in touch and continue to reach out to us as your business continues to scale up. Again, thank you!! Yew!
March 1, 2021
A great app with many different widgets that can be used for a variety of sale/marketing strategies.
Thank you so much for taking the time to share your review and positive experience with our app. 🙏 We are willing to work tirelessly for you. If there's anything we can do on our side to turn your experience with Rebuy or our the Rebuy Team into a 5 star review, please do let us know!! And we will do everything we can to make that happen! And regardless, THANK YOU for letting us play a small part in helping to grow your business! We are willing to respond to your feedback and make that 5 star experience happen!! You just let us know what we need to do and we'll do everything we can to make sure we take care of it. Stoked you're stoked and again, thanks! yew!
Jan. 13, 2021
Cannot rate highly enough. Support installed and customised the app for us and responded to all my questions in under an hour. We put the app live on our storefront and saw an immediate 7% boost to AOV. Absolute no-brainer. If you aren't already doing product, cart, and cart drawer upsells, install this app today! My only constructive feedback is that the reporting/ analytics is a bit clunky, but the info is there.
Dec. 23, 2020
John, James & the team at Rebuy are awesome! They are always very responsive when something comes up. Rebuy has greatly boosted sales for us during this year of huge growth. Much love to the team at Rebuy!
Thank you Josh!! Very thankful for the chance to work with you all throughout this wild year known as 2020! So much more ahead and more to accomplish in 2021! Let's goooo!!! 🦅🙏 💯💪👋
Nov. 30, 2023
An awesome, user-friendly app that simplifies the setup of cross-sells and upsells on your website. The Rebuy team works tirelessly to ensure everything functions exactly as you desire. A big thanks to Rich for his prompt assistance whenever we need it, making the Rebuy experience not just a 5-star but a 10-star experience!
Legend! Strauss is amazing!! Thank you so much for taking time to share this positive feedback. Huge motivator for our entire team and something we are very thankful for! So thank you! 🙏 💯
Nov. 24, 2020
Great app for upsells, cross sells, and customizing the checkout on Shopify Plus. The guys working at Rebuy will answer every question that you have and go the extra mile to set up anything that you will need. Big shoutout to Strauss for setting up for us a new Free Gift widget in the busiest week of the year (Black Friday week). Really outstanding customer service.
Strauss is a champion! We are very thankful to have him on our team!!!! Thank you for taking the time to write us a positive review and share your feedback. Makes a huge difference to our team. So, thank you!! 🙏
Nov. 18, 2020
Big shoutout to the guys over at Rebuy for helping us set up the app and answering any questions with lightning speed. This app is great if you're looking to have upsells and cross-sells with an unlimited amount of personalization.
Working hard on the daily! Yew! Griiiinding for our merchants!! Thank you for giving us the opportunity to work with you! And thank you for sharing your feedback and your positive review!!!! Cheers! 👁
Nov. 17, 2020
Incredible tool to dynamically upsell items, AND works in Recharge's checkout too. The setup is very easy/intuitive to use. For the more technical offers we wanted to test, their team is very helpful and communicative, we were testing out a very custom setup for some of our biggest holiday deals and they were available to assist us throughout the entire process, including weekends and late nights. Couldn't have done it without their great team. Shoutout to Dylan & Strauss!
Shout out to Dylan and Strauss for sure!! Dream team right there! 💫 Let’s goooo fellas! 💪 and thank YOU for sharing your experience and taking the time to leave a positive review for us. It makes a huge difference to our entire team! 🤟
Nov. 16, 2020
Best app and team ever. The capabilities are endless, but honestly the team staying up until 3:30AM to help us get popups and cross-sells going before launch date was a huge selling point for us. And we haven't even started paying for it yet! Highly recommend this app.
All time!! 💪 Thank you Strauss! 🐎 This is epic to hear and we have more to offer!! Let's keep it going! Thank you for sharing these war stories and the positive feedback as it makes a huge difference to our entire team. Super inspiring. So again, THANK YOU! 🕰
Nov. 16, 2020
This app was an immediate game changer for us. It has allowed us to seamlessly run promotions, upsells, cross-sells, gift w purchase, etc while improving our customer UX. Customer care has been OUTSTANDING from the start. The ReBuy team is attentive and have worked QUICKLY to facilitate and implement any requests that we have had. I highly recommend ReBuy to anyone who wants to increase cart values, simplify promotions and improve their conversion rates.
Yeah baby! 🕺This is huge! Huge inspo hearing from you like this. Super motivating. So THANK YOU for taking the time to share this positive feedback. Makes a huge difference for our entire team. Let's. keep. it. going! ∞
Nov. 9, 2020
Best app we've added to our site. Initially downloaded to try GWP and ended up replacing an Up-Sell/Cross-Sell app. The interface is VERY easy to use and doesn't have the frustrating limitations we ran into with the other app. The customer service team and knowledge is unparalleled. The speed and accuracy of their team is impressive.
Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏
Nov. 6, 2020
Love this app! We recently added Rebuy to their store and their customer service team was amazing. We asked for a custom widget on our cart preview and Dylan built it for us in less than 24 hours. Highly recommend Rebuy!
Thank you so much!! Working hard on the daily! Yew!! 🏄