Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
753
chart
#672
All reviews
Rating Breakdown
Oct. 18, 2021
Rebuy is the most versatile upselling app I've ever tried and even more than we could custom build in house. Support is incredible, there are so many customization options and they really get what it takes to increase AOV while adding value to the customer. Bottom line Rebuy has increased our AOV by 22% immediately and I highly recommend it.
Oct. 15, 2021
Just launched Rebuy on our site, Ohlolly.com, with the help of Zach and Nick. Zach's tech support is super thorough and speedy. Nick is full of great ideas. Looking forward to seeing our AOV jump up. Thanks Rebuy!
Oct. 14, 2021
This is the best app on Shopify and what makes it even better is the support team. Aaron and Jordan are the two most helpful people I have worked with from a support perspective. Download the app and watch your sales and AOV increase, and you will get world class service along the way. Highly recommended and I can't wait to implement Rebuy in even more places on our website!
Oct. 12, 2021
Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!
Oct. 8, 2021
Great well rounded application. Has lots of features you can add to your store. Amazing support always there to help you set it up as well
Oct. 4, 2021
We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.
Oct. 1, 2021
Rebuy's team has been incredibly helpful and on top of their game. The slideout cart and pre-purchase upsell functionalities are effective and something we'll continue to experiment with.
Oct. 1, 2021
We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!
Sept. 29, 2021
This app is a game-changer! The ability to add a post-purchase, single charge offer after the sale is PRICELESS!! Comes with bells and whistles based on cart size and customers previous purchases. Thank you, Jordan!!
Using app
About 1 month
Total reviews
4
Average rating
5.0
March 16, 2022
Rebuy is one of, if not the best, app we've added to our Shopify store. The upsell and cross-sell options are many, and varied. Being a relatively new Shopify Plus store, we're currently focusing on the low-hanging fruit of increasing AOV. The set-up was pretty simple and we're already seeing improved results. Bonus? Aaron from their team was super helpful, proactively reaching out and providing guidance for the next level-up of options we should be taking advantage of. If you can, get this app! 3/16/2022 : UPDATE: still in love with this app, had a technical question today and Strauss fixed it in lighting speed, another example of their exceptional support.
💪 thank you for taking the time to share this review! It makes a big difference to our team! Thank you! Aaron is awesome!!
Sept. 22, 2021
Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!
Sept. 20, 2021
If you want complete control without a complete headache, this is it! And if you start getting a headache, the customer support team is OUTSTANDING! We looked for hours trying to find the right cross-sell solution that was elegant and modular for our "complete the look" layout. The widget connects to a data feed that is incredibly user friendly to setup. Again, lots of customization that is really quite easy to use. After setting everything up, and quite happy with the result, we reached out to the support team for tips on placement of our widget...within 10 minutes, everything was PERFECT! Thank you ZACH and Rebuy!
Yeah Zach! Thank you for sharing this review! Our whole team sees it and it makes a huge difference! Thank you! 🙌
Sept. 14, 2021
Amazing app! By far one of the best customer support from any SaaS business out there! These guys will do the most to make sure you're up and running smoothly!
Sept. 8, 2021
So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!
Sept. 2, 2021
Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.
Flynn is a champion! 🙌
Aug. 26, 2021
Finally got this app installed to show upsells in our drawer cart/mini cart! Can't wait to see how it increases our AOV with the AI product recommendations.
Aug. 13, 2021
Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.
Aug. 9, 2021
Rebuy helped me tremendously to recommend products more accurately to my visitors and to increase my AOV. Their new smartcart feature is also amazing and can be customized exactly as you want. Finally, the rebuy team is awesome and will never let you down if you need any help. Thanks guys!
March 26, 2024
Been using rebuy for post-purchase upsells and recommendations widgets for like two years now. Amazing helpful support too, namingly Moe who helped us integrate the smart cart.
Aug. 2, 2021
I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.