Rebuy Personalization Engine for Shopify

Rebuy Personalization Engine

AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
Feedback
852
Reviews
Chart
#86
Shopify

All reviews

5 / 5 Share
May 17, 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems. Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Store Using app Total reviews Average rating
Impact Naturals About 2 months 2 5.0
5 / 5 Share
May 10, 2021

So much functionality built into this app! I was surprised to see all the different ways we can integrate cross-sells on our site www.felonycase.com. Check it out, we're using a pop-up to cross-sell an additional case, a cross-sell built right into the product detail pages, and a special cart pop out to add a screen protector and camera protector. It's already way better than the old cross-sell / up-sell app I used to use. Special thanks to Strauss for taking the time to ensure everything was set up and running flawlessly. Thanks.

Store Using app Total reviews Average rating
Felony Case 10 days 1 5.0
5 / 5 Share
May 4, 2021

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

Store Using app Total reviews Average rating
5 / 5 Share
April 27, 2021

My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.

Store Using app Total reviews Average rating
Berrylush About 2 months 9 4.6
Developer Reply

Thank you for the kind feedback!

5 / 5 Share
April 14, 2021

Incredibly impressed with this app and the amazing support team over at Rebuy! Would highly recommend!

Store Using app Total reviews Average rating
Little Sleepies 14 days 8 5.0
5 / 5 Share
April 14, 2021

5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!

Store Using app Total reviews Average rating
Queen & Co 7 months 6 5.0
5 / 5 Share
April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Store Using app Total reviews Average rating
Rowan, Inc. 7 months 4 5.0
5 / 5 Share
April 13, 2021

A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!

Store Using app Total reviews Average rating
BulbAmerica 7 months 10 5.0
5 / 5 Share
March 31, 2021

One of the must have apps to add to your store. We are only a couple of weeks in and it has been a solid addition to our site. The support team has gone above and beyond to help us get set up. Strauss is a stud and has been awesome to work with. 100% recommend this app and the team behind it.

Store Using app Total reviews Average rating
Andar 15 days 12 4.6
5 / 5 Share
March 26, 2021

Rebuy was extremely simple to setup and implement immediately! Their team provides exceptional customer support and is available to help anytime - amazing communication.

Store Using app Total reviews Average rating
theory11 6 months 6 5.0
5 / 5 Share
March 24, 2021

The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!

Store Using app Total reviews Average rating
Mission Meats About 1 month 5 5.0
Developer Reply

Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙

5 / 5 Share
March 4, 2021

We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!

Store Using app Total reviews Average rating
Toynk Toys 6 months 5 5.0
Developer Reply

Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!

5 / 5 Share
Feb. 23, 2021

Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.

Store Using app Total reviews Average rating
Moon Juice About 1 month 2 5.0
Developer Reply

Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏

5 / 5 Share
Feb. 19, 2021

Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.

Store Using app Total reviews Average rating
Fanjoy About 1 hour 7 4.9
Developer Reply

Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌

5 / 5 Share
Feb. 6, 2021

The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.

Store Using app Total reviews Average rating
JOI 2 months 11 4.7
Developer Reply

Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏

5 / 5 Share
Jan. 29, 2021

We just finished our free trial with Rebuy and made the easy decision to continue using their awesome AI! From Conrad breaking down the tool to Marcus implementing all of the widgets and back to Conrad for reporting, our experience with Rebuy and their team has been nothing but positive. Furthermore, the AOV lift that we have seen so far was exactly as they predicted. Much appreciated, Rebuy!

Store Using app Total reviews Average rating
Discount Tackle 24 days 3 3.7
Developer Reply

Huge team effort! That's what's up! Amazing work Conrad and Marcus and thank you so much for sharing your 5 star review and the kind words about our application's AI and our awesome team who cares and works hard! So awesome. Grateful to play a small part in helping to make your online store a huge success. Thank you!

5 / 5 Share
Jan. 28, 2021

We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!

Store Using app Total reviews Average rating
Vital Plan 6 months 4 4.3
Developer Reply

Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!

5 / 5 Share
March 1, 2021

A great app with many different widgets that can be used for a variety of sale/marketing strategies.

Store Using app Total reviews Average rating
| Innovet Pet 9 months 4 5.0
Developer Reply

Thank you so much for taking the time to share your review and positive experience with our app. 🙏 We are willing to work tirelessly for you. If there's anything we can do on our side to turn your experience with Rebuy or our the Rebuy Team into a 5 star review, please do let us know!! And we will do everything we can to make that happen! And regardless, THANK YOU for letting us play a small part in helping to grow your business! We are willing to respond to your feedback and make that 5 star experience happen!! You just let us know what we need to do and we'll do everything we can to make sure we take care of it. Stoked you're stoked and again, thanks! yew!

5 / 5 Share
Nov. 30, 2023

An awesome, user-friendly app that simplifies the setup of cross-sells and upsells on your website. The Rebuy team works tirelessly to ensure everything functions exactly as you desire. A big thanks to Rich for his prompt assistance whenever we need it, making the Rebuy experience not just a 5-star but a 10-star experience!

Store Using app Total reviews Average rating
Big Life Journal About 3 years 5 5.0
Developer Reply

Legend! Strauss is amazing!! Thank you so much for taking time to share this positive feedback. Huge motivator for our entire team and something we are very thankful for! So thank you! 🙏 💯

5 / 5 Share
Nov. 18, 2020

Big shoutout to the guys over at Rebuy for helping us set up the app and answering any questions with lightning speed. This app is great if you're looking to have upsells and cross-sells with an unlimited amount of personalization.

Store Using app Total reviews Average rating
Doe Lashes 3 months 14 4.9
Developer Reply

Working hard on the daily! Yew! Griiiinding for our merchants!! Thank you for giving us the opportunity to work with you! And thank you for sharing your feedback and your positive review!!!! Cheers! 👁

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