Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.9
feedback
724
chart
#369
All reviews
Rating Breakdown
Review RSS Feed
April 17, 2020
Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.
Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋
April 17, 2020
The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.
Congrats on the custom API based integration in your cart flyout! The install looks amazing! Nice work! Let's continue to build out more API-based integrations site wide. Keep us posted and keep in touch. Thank again for the positive feedback and five star review. We appreciate it!! 🙏
April 17, 2020
Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!
Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell tools across your entire collection of domestic and international stores. Nice work. Cheers!
April 16, 2020
John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.
This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!
April 4, 2020
Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.
Cheers! We appreciate your feedback and positive review! Thank you! 🙏
Jan. 30, 2020
Great customer service, fairly easy to use but help was there when I needed it. Can see it adding value to my store. Thank you
Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, email, or phone in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy
Jan. 20, 2020
Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!
Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌
Dec. 3, 2019
Super easy to set up, nice interface. Looking forward to seeing results hit the shopping carts. Developers answered my questions very quickly, very happy so far.
Terrific! Thanks for the feedback and positive review. Please feel to reach out to us again at any point in the future. - From all of us here at Rebuy
Nov. 23, 2019
This is an excellent app! So glad i found it. It provides so much value. Very easy to navigate! They are also extremely helpful and fast! Top notch service and John is the best. Highly recommend.
Thank you! 🙌
April 29, 2020
AMAZING customer service! John was always available to solve my questions regardless of the time zone difference. The app is everything I was looking for, easy customisable product page crossales, quick to set up and overall made my life easier! I've tried 3 cross selling apps before Rebuy but none of them were this good. Plus you have a top customer service team to help you whenever. Defy recommended!
Terrific! Thank you for using Rebuy and for sharing your experience with others. We read and respond to every review. We appreciate your business and look forward to working with you over the long term! Again, thanks! Reviews like this make a huge difference for us. - From all of us at Rebuy
Nov. 15, 2019
Amazing. Had some issues and support hopped in and coded something special for me on the spot. Highly recommend!!!
Thank you so much for this! We're very glad you took the time to reach out to us and let us know exactly what you were looking for so we could make the edits necessary to help achieve your goal. Thrilled you are happy with the results and we are very thankful for your business and this positive review. It makes a huge different to us here at Rebuy and it's not something we take for granted. So again, thank you! - From all of us here at Rebuy
Oct. 15, 2019
I used this app for my recommended product blocks https://benicci.com/products/detailed-paint-brush-set-of-15 It works fine. When I faced a difficulty due to my youtube embed code on product gallery I pinged rebuy support.. they helped me immidiatly. Superb! I really recommend it :-)
Thank you for your feedback! We appreciate it! We are very happy to have been able to help. Again, thank you! 🙌
Oct. 3, 2019
Great App and Customer Service was fantastic! Very quick reply and very helpful. Thank you very much for your help!
Thank you so much! Your review makes a huge difference to our team! We appreciate your feedback and your business. Thank you for using Rebuy and thank you for sharing your positive experience with others. https://www.muscleprotein.com.au
Sept. 10, 2019
Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)
Thank you so much! 🙌
Sept. 3, 2019
Very good marketing app and customer service is A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thank you for the positive review! Makes a huge difference for us. We enjoyed working with you on your account. And, for what it's worth, we also value music at Rebuy, and, many of us here are musicians. So again, thank you and we had fun working with you. We wish you the utmost of success online at https://guitarsonmain.com and in person in Mount Joy, Pennsylvania. Rock on. All the best. - Rebuy Team 🎸🎶
Aug. 28, 2019
We're using this app to help us with three different upsells/cross-sells on our site. I'm beyond happy that I found an app that seems to be able to complete all three! Beyond this, the app is very intuitive, has great analytics, and is easy to set up simple tasks. The best part is that their customer service team rocks! They're willing to help and explain anything. I would 100% recommend this app.
Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. You've been a fun account to work with. So again, thank you! From all of us at Rebuy!! 🙌
Aug. 23, 2019
Just getting started. I'm happy with the app so far. Added upsells to my shopping cart and the developer answered my question almost immediately.
Great! Thanks for installing. Contact us if you have any further questions or need help getting anything else setup. Thanks!
Aug. 21, 2019
The App didn't fit with my store needs so I uninstalled and the support team asked me if I would like a refund! That's good customer care. Thank you very much!
Thank you so much! 100% customer satisfaction or your money back guaranteed. No questions asked. Thank you for giving us a shot and don't hesitate to check us out again in the future as our team is working hard daily to create an outstanding app. Thanks again and hope to see you in the future!
Aug. 15, 2019
Easy to setup and responsive customer support. I used the app to add Also Bought recommendations to my product pages. Would be great if the app could exclude results for items that are out of stock. Other than that great app.
We appreciate your feedback! Thank you! We've relayed this feedback through our product development team and are working hard to upgrade the recommended products algorithm to exclude OOS products from the results. Thank you for your feedback and 5 star review. This helps so much. Thank you!
July 3, 2019
Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.
Thank you! 🙌