All reviews

Rating Breakdown

  • 5
    95% (714 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2020

First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!

5 / 5 Share

May 20, 2020

What's the quickest way to add AOV and revenue? This app! John and the Rebuy team is there all the way from installation to launch to optimizing different cross-sell widgets throughout the site. My favorite so far is the Recharge subscription checkout integration. I also like how they track cross-sell sales by updating the line item product properties so you can create custom reports later on. They also have a great slack community with liked mind e-commerce individuals that are constantly giving great feedback and feature requests. With a 30 days free trial... it's basically free revenue. -Chris @ Verve Coffee Roasters

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Chris we've been ⭐️ THRILLED ⭐️ to have the chance to work with you and your account. Your website https://www.vervecoffee.com is awesome and the recommended coffees and in checkout upsells turned out great!! So much more we can do too! Let's keep it going! There's always a next step and we are committed to taking care of your account one hundred percent and maximizing and personalizing every possible customer experience on site and beyond. Keep in touch! Thanks again Chris! Cheers!! ☕️☕️

5 / 5 Share

May 18, 2020

John and the team at Rebuy are incredibly helpful and invested in making sure the app integrates well with your store, and provides tons of value. Highly recommended!

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Your feedback makes a huge difference to our team. THANK YOU! 🙏 🙌 Your in cart upsells look amazing. Really impressed with what Dylan and Strauss were able to accomplish working with your team. Again, thank you! And keep in touch! There's always a next step! Cheers!

5 / 5 Share

May 14, 2020

The staff at Rebuy is incredibly helpful, and their feature set is much deeper than is readily apparent. They were incredibly accommodating to building us out customizations, and their upsell features are proving to be a vital part of our strategy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Amazing. Thank you! We agree!! Thank you for surfacing this! We have so much to offer in the upsell, cross-sell, and personalization space. Cart flyouts, product pages, home pages, Shopify Plus checkouts and more! All powered by Rebuy JS and our custom cross-sell upsell endpoints. We are doing our best to get the word out. Your feedback helps! Thank you Hunter! 🙏 Let's keep it going!! 🙌

5 / 5 Share

May 11, 2020

We just started our trial and it's been such a great experience working with the Rebuy team (shoutout to Dylan for helping us get set up!). Apps rarely have good support, and Rebuy nails this with their Slack channel. The beauty of Rebuy is they will customize their various tools to match your store, so it doesn't feel off brand. And they're super flexible and open to ideas, which is awesome!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

The timer count-down in-checkout upsells on your Shopify Plus Checkout and your ReCharge Subscription Checkout LOOK AWESOME!! 👏👏👏 Thank you for sharing your feedback with our team!! Reviews like this are a huge motivator for us and make a big difference to our team! So again, thanks! 👋

5 / 5 Share

May 11, 2020

One of the easiest apps to setup cross sells and repurchases we've found. Their customer service is amazing. Highly recommend Rebuy!

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you! Your in-cart upsells look awesome! Amazing work Dylan! 👏 Super proud of our team and what they did with your account. Thank you to all involved! Let's do more!! 🎉🎉🎉

5 / 5 Share

May 8, 2020

Quick to respond when need help and efficient at resolving any issue. Great app for follow ups and upselling.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We appreciate your business! And your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason. Thanks again. Cheers! 👋

5 / 5 Share

May 4, 2020

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate YOU! Thank you for your feedback which helped us make the app better. Teamwork makes the dream work! Thanks again for sharing your experience with others and helping to improve the quality of the app! 🙌

5 / 5 Share

April 26, 2020

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review Avia! We appreciate your business very much!! And, there’s a lot more we can do too!! Let’s keep it up. Cheers!

5 / 5 Share

Aug. 18, 2020

The Rebuy team is amazing and the Rebuy app has been a great revenue driver for Kopari. Postive ROI since launch - the automated order follow up emails have been huge. Excited to launch checkout cross-sells!

Using app

Over 4 years

Total reviews

8

Average rating

5.0

Developer Reply

That’s awesome!! 🙌 Thank you for sharing!! There’s a lot more we can do too!! Aloha! 👋

5 / 5 Share

April 17, 2020

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋

5 / 5 Share

April 17, 2020

The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.

Using app

9 months

Total reviews

13

Average rating

4.7

Developer Reply

Congrats on the custom API based integration in your cart flyout! The install looks amazing! Nice work! Let's continue to build out more API-based integrations site wide. Keep us posted and keep in touch. Thank again for the positive feedback and five star review. We appreciate it!! 🙏

5 / 5 Share

April 17, 2020

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell tools across your entire collection of domestic and international stores. Nice work. Cheers!

5 / 5 Share

April 16, 2020

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

Store

Ballsy

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!

5 / 5 Share

April 4, 2020

Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Cheers! We appreciate your feedback and positive review! Thank you! 🙏

5 / 5 Share

Jan. 30, 2020

Great customer service, fairly easy to use but help was there when I needed it. Can see it adding value to my store. Thank you

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, email, or phone in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy

5 / 5 Share

Jan. 20, 2020

Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌

5 / 5 Share

Dec. 3, 2019

Super easy to set up, nice interface. Looking forward to seeing results hit the shopping carts. Developers answered my questions very quickly, very happy so far.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Terrific! Thanks for the feedback and positive review. Please feel to reach out to us again at any point in the future. - From all of us here at Rebuy

5 / 5 Share

Nov. 23, 2019

This is an excellent app! So glad i found it. It provides so much value. Very easy to navigate! They are also extremely helpful and fast! Top notch service and John is the best. Highly recommend.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! 🙌

5 / 5 Share

April 29, 2020

AMAZING customer service! John was always available to solve my questions regardless of the time zone difference. The app is everything I was looking for, easy customisable product page crossales, quick to set up and overall made my life easier! I've tried 3 cross selling apps before Rebuy but none of them were this good. Plus you have a top customer service team to help you whenever. Defy recommended!

Using app

11 months

Total reviews

8

Average rating

4.4

Developer Reply

Terrific! Thank you for using Rebuy and for sharing your experience with others. We read and respond to every review. We appreciate your business and look forward to working with you over the long term! Again, thanks! Reviews like this make a huge difference for us. - From all of us at Rebuy