Rebuy Personalization Engine
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The Anphonic team has been really helpful in driving AI-powered personalization through Rebuy. We've just installed it recently and are already seeing great results. Highly recommended it.
Awesome to hear you’re already seeing great results! 🙌 Thanks for the recommendation, and we’re excited to keep supporting you!
the app offers a lot of great features covering what Shopify does not offer, easy to use, no code needed, clear instruction docs provided. Even when you come across difficulties, their knowledgable dev and CS team are super responsive and helpful. Rebuy def. make us sell more!
Love hearing this! So glad the team and app have been a big help for you. We’re all about making things easy and boosting those sales – thanks for the awesome feedback! 🚀
Rebuy comes with a lot of useful widgets. Most of the widgets are good. Some of the others, such as Smart Search, can be improved, but the support we have received from Bradley was incredibly responsive and proactive in addressing any issues or questions we've had. Recommend.
Thanks for the shoutout! Glad Bradley was able to help you out – we'll keep working on making our product even better. Appreciate the recommendation! 🙌
The help I received from technical support was spot on when I had an issue after updating my theme. The Rebuy app has also increased sales in our shop.
Thanks a lot for the kind words! 😊 So glad our support team could help you out and that Rebuy is making a difference with your sales. Give us a shout if you ever need anything!
Rebuy has a lot of functions. They pitched and sold me on their service and "Launch" package and after spending all that money, we found out our skus were not compatible. It was a frustrating experience but their customer relations people reached out and offered a refund - which makes all the difference. We're going to try and see if we can rebuild our checkout cart so it's compatible with Rebuy in the future.
We're really sorry to hear about your experience. It sounds like we missed the mark in getting everything set up smoothly for you, and that’s not what we want for our customers. We will be talking internally with the team to see what we can do to make things right, and we’ll be in touch directly via email. Thanks for your patience!
Everything is usually pretty easy to set up and edit. Makes adding new features to our site a breeze! When I do run into an issue customer service help desk is great! You can easily talk to real people who are friendly and understand how to fix issues quickly. My chats often get send to Tom and he's wonderful.
Thanks a ton for the awesome feedback! 🙌 So glad to hear that setting things up is easy for you and that Tom's been a great help when you need him. We’re always here to help so reach out if you ever need us!
Excellent customer service !!!!
Thank you for the kind words! 😊 We’re so glad to hear you had an excellent experience with our team. We’ll continue to provide the best support possible!
I can honestly say, Joseph Huson - Activation Specialist - is exactly what our team needed. Rebuy is an incredible platform with amazing functionalities, but only if used and implemented strategically. Joseph was able to support us by providing clarity and guidance that enabled our team to extract as much value as possible from the app. We are constantly optimizing, and Joseph understands the speed at which we move!
Love this feedback — thank you for sharing it! We’re glad Joseph could help bring clarity and keep up with your team’s pace while you continue optimizing. Appreciate you trusting Rebuy as part of your growth 🚀
The support team is incredibly responsive and helpful! Great experience!
Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of service!
Amazing app to easily set up post purchase offers, cross sells, and other Rebuy widgets. They are constantly adding new features and have great support:)
Thanks so much for the kind words! We're thrilled to hear you're enjoying the app and our support. We're always working to improve and bring you even more powerful features! 😊
Fantastic app and we've only been using it a few weeks. More than that, their support (talkin' to you, Tom) is SUPER fast and helpful.
Love hearing this! Huge shoutout to Tom—he’s a rockstar and will be pumped to see this 💥 We're so glad Rebuy's already making a difference for you, and we're just getting started!
Thanks so much for the 5 stars! 🙌 We're thrilled you're loving your experience with Rebuy. Let us know if there’s ever anything more we can do for you!
the App broke my theme several times, when contact the support I was offered initial setup for 700$ something un acceptable. The App interface is heavily to understand and not intuitive at all. Overall BAD Experience and waist of time.
I’m sorry to hear about your experience—that’s not the standard we hold ourselves to. Our team will be reaching out to see how we can make this right. We appreciate your feedback and the opportunity to improve.
Rebuy is a premier app in the Shopify ecosystem.
We appreciate the shoutout! 🙌 Rebuy is all about helping merchants personalize the shopping experience and drive more revenue. Let us know if there’s anything we can do to make your experience even better! 🚀
Loved working with Maria! We are on a headless site and were experiencing many issues with Rebuy. Maria remained dedicated and had multiple calls with us (and our developers) in order to get everything functioning as it should. She's the only reason we remained on Rebuy during all the issues. We were very lucky to have her as our rep.
Wow, this is amazing to hear! Maria is truly a rockstar, and we’re so glad she could support you through the challenges and get everything running smoothly. We’ll make sure she gets the recognition she deserves—thanks for sticking with us! 🙌
Great for merchandising and running promotional offers across different touch points of the customer journey. Great support too!
Really appreciate you sharing this! 🙌 It’s great to hear that we are making a difference in your merchandising and promotions. If you ever need a hand with anything, just give us a shout—we’ve got you! 🚀
Rebuy were very quick to help with installing widgets on our Shopify store.
Glad to hear our team could get you set up quickly! ⚡️ We’re always here to help make your Shopify store even better. Let us know if you need anything else! 🚀
The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.
We love hearing this! 🙌 It’s awesome to know you’re enjoying Rebuy’s features and getting great support from our team. If you ever need anything, we’re here for you! 🚀
We've been with Rebuy for about a month now and have already seen a MASSIVE ROI. I highly recommend this app for people who are looking to set up complex bundle offers and have their Cart, PDP, checkout, and post-purchase up/cross-sells all in one platform. Suki and Janet have been a great help setting everything up and helping navigating our complex bundling offerings.
Wow, we love hearing this! 🚀 Seeing a massive ROI in just a month is exactly what we strive for. Huge shoutout to Suki and Janet for their amazing support—I'll make sure they see your kind words. Thanks for being part of the Rebuy family! 🙌
Their support team is great!
This is incredible to hear! 🙌 We know how important a smooth setup is, and we are thrilled that Suki made the process effortless for you. We’ll be sure to pass along your shoutout—she’ll love it! 🚀 Thanks for trusting Rebuy!
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