Rebuy Personalization Engine

Great for merchandising and running promotional offers across different touch points of the customer journey. Great support too!

Rebuy were very quick to help with installing widgets on our Shopify store.

The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.

We've been with Rebuy for about a month now and have already seen a MASSIVE ROI. I highly recommend this app for people who are looking to set up complex bundle offers and have their Cart, PDP, checkout, and post-purchase up/cross-sells all in one platform. Suki and Janet have been a great help setting everything up and helping navigating our complex bundling offerings.

Their support team is great!

Amazing team to work with and software that is crazy powerful! 10/10 recommend.

Great response , easy solutions

Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are they knowledgeable, but they’re also an absolute pleasure to chat with. Five stars all the way!

Amazing for upselling

Incredible support, and amazing features, we cannot fault the assitance we've been getting with ensuring this app is set up to really maximise our sales and have the look and feed we're going for!

Colton was absolutely amazing! His support was prompt, thorough, and incredibly helpful. He went above and beyond to ensure everything was seamless, and her friendly attitude made the entire experience a pleasure. It’s rare to find such outstanding customer service. Highly recommend both Colton and the Rebuy app!

Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.

Great Services and super professional Support.

Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help. My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or Drag-and-Drop interface to stylize their widgets, this app would be perfect.

I am most impressed with Rebuy's customer service. Getting in touch with a human was relatively easy over chat, and once I did, this person helped me troubleshoot a complicated Gift with Purchase Cart widget. The widget was not displaying in the Smart Cart, and the customer service agent guided me through each step of the process, accepting my screenshots and sending their own. Rebuy has a large learning curve and requires experience and comfort coding. Onboarding is not fast. Access to a real person is greatly appreciated and necessary. Rebuy prioritizes the human experience, even though they also provide AI agents, and this makes adopting Rebuy as your e-commerce upsell app a viable option.

Great app! Has helped a ton with LTV and AOV. Team is great and very responsive.

Christian and his team at Rebuy are beyond amazing! From start to finish, they went above and beyond to ensure that Rebuy was seamlessly integrated into my website theme. Their attention to detail, quick response times, and commitment to finding the perfect solution truly set them apart. Not only did they help optimize the functionality, but they also provided invaluable insights to improve our upsells and customer experience. The level of support and expertise they offer is unmatched. If you're looking for a team that genuinely cares about your success, Rebuy is the way to go! Highly recommend!

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift. In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"! I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a past Shopify contact of mine who is also an account manager for them, Geoff B, both have fielded what I can only describe as borderline manic requests from me as I rapidly realized we needed to migrate to functions foundationally to truly unlock the power of the smart carts...and they've both been there every step of the way. We absolutely love Rebuy and it's value far outweighs it's cost. Don't sleep on this one, folks. Their support is unmatched.

Great app with a very helpful and responsive team!