Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
818
chart
#130
All reviews
Review RSS Feed
Jan. 31, 2025
Great response , easy solutions
Thank you for the kind words! 😊 We’re all about keeping things simple and stress-free. Let us know if you ever need more solutions — we’ve got you covered! 🚀✨
Jan. 31, 2025
Thank you so much for the 5 stars! ⭐️⭐️⭐️⭐️⭐️ We're beyond happy to know our team is making your experience smooth and enjoyable. If you ever need anything else, we’re always here to help! 😊🚀
Jan. 30, 2025
Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are they knowledgeable, but they’re also an absolute pleasure to chat with. Five stars all the way!
Wow, this is absolutely amazing to hear! 🌟 We’re thrilled that Diana, Jason, and Tom have made such a positive impact on your experience. Knowing that our team is helping you implement features while making it enjoyable means everything to us. We’ll be sure to pass on the kudos—thank you for trusting us as you continue to grow with Rebuy! 🙏😊
Jan. 29, 2025
Woohoo! ⭐️⭐️⭐️⭐️⭐️ Thanks for the perfect rating! We're pumped to be part of your success and can’t wait to see what’s next. 🚀😊
Jan. 28, 2025
Amazing for upselling
Thanks for the shoutout! 🙌 We’re so glad to hear Rebuy is making a difference in your upselling strategy. Let’s keep driving those conversions together! 🚀✨
Jan. 23, 2025
Incredible support, and amazing features, we cannot fault the assitance we've been getting with ensuring this app is set up to really maximise our sales and have the look and feed we're going for!
Thank you so much for the kind words! 😊 We're thrilled to hear our support and features are helping you optimize your sales. We’re here to keep that momentum going—don’t hesitate to reach out whenever you need us! 🚀
April 20, 2026
Colton was absolutely amazing! His support was prompt, thorough, and incredibly helpful. He went above and beyond to ensure everything was seamless, and her friendly attitude made the entire experience a pleasure. It’s rare to find such outstanding customer service. Highly recommend both Colton and the Rebuy app!
Colton is the real deal, and reviews like this are exactly why we love what we do 🌟 So glad he could make the experience feel effortless and leave you with such a positive impression. We'll make sure he knows you took the time to share this!
Jan. 17, 2025
Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.
Thank you for your thoughtful feedback! 😊 We're so glad Rebuy is helping your Shopify store. It’s great to hear that Steven was able to guide you through—it’s support moments like these that we’re so proud of! 💪 Your recommendation means the world to us.
Jan. 16, 2025
Great Services and super professional Support.
Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed our services and had a great experience with our support team. We'll keep working hard to exceed your expectations!
Jan. 9, 2025
Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help. My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or Drag-and-Drop interface to stylize their widgets, this app would be perfect.
Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our support team has been there for you when needed. Your note about the interface and styling is super helpful, and we hear you on the challenges. A more intuitive, drag-and-drop approach is a great idea, and we’ll make sure your suggestion gets shared with our team. Thanks again for helping us get closer to “perfect”! 🚀
Feb. 3, 2026
I am most impressed with Rebuy's customer service. Getting in touch with a human was relatively easy over chat, and once I did, this person helped me troubleshoot a complicated Gift with Purchase Cart widget. The widget was not displaying in the Smart Cart, and the customer service agent guided me through each step of the process, accepting my screenshots and sending their own. Rebuy has a large learning curve and requires experience and comfort coding. Onboarding is not fast. Access to a real person is greatly appreciated and necessary. Rebuy prioritizes the human experience, even though they also provide AI agents, and this makes adopting Rebuy as your e-commerce upsell app a viable option.
Thank you for sharing such a thoughtful review! We're so glad to hear that our customer service made a difference for you. We know Rebuy can be complex, but it's great to hear that our human support helped guide you through it. Your feedback means a lot, and we’re happy to be part of your e-commerce journey! 😊
Jan. 8, 2025
Great app! Has helped a ton with LTV and AOV. Team is great and very responsive.
Thank you for the awesome feedback! 🎉 We’re thrilled to hear Rebuy has made a big impact on your LTV and AOV, and that you’ve had a great experience with our team. If there’s ever anything more we can do to support you, just let us know—we’re always here to help! 🚀
Feb. 21, 2025
Christian and his team at Rebuy are beyond amazing! From start to finish, they went above and beyond to ensure that Rebuy was seamlessly integrated into my website theme. Their attention to detail, quick response times, and commitment to finding the perfect solution truly set them apart. Not only did they help optimize the functionality, but they also provided invaluable insights to improve our upsells and customer experience. The level of support and expertise they offer is unmatched. If you're looking for a team that genuinely cares about your success, Rebuy is the way to go! Highly recommend!
We apologize for the difficulties you’ve encountered — this isn’t the experience we want for our customers. Our management team will be reaching out to you directly to ensure your concerns are addressed. Thank you for bringing this to our attention. 🙏
Jan. 7, 2025
Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift. In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"! I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a past Shopify contact of mine who is also an account manager for them, Geoff B, both have fielded what I can only describe as borderline manic requests from me as I rapidly realized we needed to migrate to functions foundationally to truly unlock the power of the smart carts...and they've both been there every step of the way. We absolutely love Rebuy and it's value far outweighs it's cost. Don't sleep on this one, folks. Their support is unmatched.
Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able to support you every step of the way. We’re so glad Rebuy has been a part of your success. 🚀 We’re here whenever you need us—thank you for being such a fantastic partner! 💙
Jan. 7, 2025
Great app with a very helpful and responsive team!
Thank you for the kind words! 😊 We’re so happy to hear you’re loving the app and that our team has been helpful along the way. If there’s ever anything else we can assist with, we’re just a message away! 🚀
Dec. 31, 2024
Good experience and their technical support is so impressive.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and found our technical support impressive. We’re always here if you need anything else! 🚀
Dec. 19, 2024
We had such a wonderful launch journey with Ian, Suki, Kelsey and Vinson. Each of them really took the time to listen to our needs and came up with accommodating and innovative solutions. We were really impressed by how intelligent and efficient the rebuy team were. We have only just launched so we will be monitoring the results over the next two months but I have to say, this team has already made it rewarding for us. Thank you for an amazing, launch service!
Thank you so much for sharing your experience! 🎉 Ian, Suki, Kelsey, and Vinson are truly exceptional, and we’re thrilled they made your launch journey smooth and rewarding. We can’t wait to see the results roll in—here’s to continued success together! 🚀
Dec. 17, 2024
Great team and easy to work with. I'm excited to see how rebuy improves our ATC value and revenue.
Thank you so much for the kind words! 😊 We're thrilled to be a part of your journey and can't wait to see the amazing results we’ll achieve together. Let’s keep driving that ATC value and revenue!
Dec. 12, 2024
Tom was excellence and helped me work through all the bugs. Very happy!
Thank you for the shoutout! 😊 We're so glad Tom could assist you and resolve the issues—he's a rockstar! Let us know if there's anything else we can help with. 🙌
Dec. 11, 2024
We're just getting started with the Rebuy app and Emelia was super helpful and responsive with our setup. Maria went above and beyond explaining how data sources work in relationship to the widgets. We feel this app has great potential for our store.
Thank you for sharing your experience! 😊 It’s wonderful to hear how helpful Emelia and Maria were during your setup—they’re truly amazing. We’re excited to see how Rebuy helps your store thrive and are here for you every step of the way! 🚀