Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.9
feedback
723
chart
#389
All reviews
Rating Breakdown
Review RSS Feed
Feb. 9, 2024
Rebuy has been a great tool for us and Max has been incredible! Always super responsive and eager to help.
We're thrilled to hear that Rebuy has been a valuable tool for your team! 🌟 It's great to know Max has been providing the stellar support we pride ourselves on. His dedication to your success is truly what we're all about. Thanks for the shoutout, and we look forward to continuing to support your journey with Rebuy! 🚀🙌
Feb. 8, 2024
I was a little nervous at first about paying their price but I love Rebuy. They've totally increased my AOV. I'm not sure about the other reps but Max is my go to guy. He just doesn't set the app up then leave you in the dust. We have regular meeting on implementing new strategies and he's very knowledgable about his craft. This is definitely one of those things where you get what you pay for :) Thank you!!
We're so glad to hear that your investment in Rebuy has paid off with an increased AOV! 📈 It sounds like Max has truly gone above and beyond to ensure you're getting the most out of the app. We believe in not just delivering a service but in building a partnership for success. Your feedback is invaluable, and it's wonderful to know that our commitment to quality is making a difference. Thanks for choosing Rebuy, and here's to many more successes together! 🌟🚀
Feb. 8, 2024
The Rebuy app has been incredibly useful for us from day one, and its functionality continues to expand every month. A special shout-out to Max, our Rebuy rep, for addressing our specific business needs!
We're thrilled to hear about your positive experience with the Rebuy app and its growing benefits for your business! 🌱 A big thanks for the shout-out to Max; he's definitely a star when it comes to understanding and catering to your unique needs. We're excited to keep delivering value and innovation your way! 🚀✨
Feb. 8, 2024
We recently started using ReBuy and have liked the results, but our merchant success manager is why we now LOVE it. Rich Matukaitis (our MS manager) has helped us optimize our ReBuy functions on our site to drive more revenue. He is always there to answer our questions and better explain new features coming out that are relevant to our business.
It's fantastic to hear that Rebuy has been delivering positive results for you and that Rich has taken your experience from like to LOVE! 🌟 We're thrilled to have you with us and look forward to continuing this fruitful journey together! 🚀💼
Feb. 7, 2024
Their team is very supportive, especially Max. Lots of functionality to help grow our business.
Thank you so much for your kind words! We're thrilled to hear that Max and our team could support you effectively. 🌟 We're all about helping your business flourish and look forward to continuing this journey with you!
Feb. 7, 2024
Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy
Wow, what an incredible experience! 🚀 We're beyond happy to hear that Rich went above and beyond to ensure you felt supported and confident using Rebuy. It's fantastic to hear about your increased AOV and the positive impact on your store. A huge thank you for sharing your success with us, and here's to many more game-changing moments! 🌟
Feb. 6, 2024
Rebuy is an essential app for Shopify merchants. It's widgets and smart carts create unique personalized experiences for customers, help increase AOV and CLV. The platform's versatility and Dante, our dedicated Sucess Manager, ensure a deep understanding of its potential. His insights and guidance have empowered our team to leverage the app's full potential, driving revenue growth while enhancing customer experience.
We're thrilled to hear how Rebuy has become an integral part of your Shopify journey, providing personalized experiences and boosting your metrics! 📈 Dante's dedication is a shining example of our commitment to your success. Thank you for acknowledging the impact of his guidance and the versatility of our platform. Here's to continued growth and exceptional customer experiences! 🚀
Feb. 6, 2024
Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.
We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀
Feb. 5, 2024
Jason was a great support today. He was responsive and patient and answered all of my questions as well as stayed with me through every step until my updates were accomplished.
That's wonderful to hear! We're so glad Jason provided you with the support and patience you needed. 🌟 It's our goal to ensure you feel confident and supported every step of the way. Thank you for sharing your positive experience!
Feb. 1, 2024
Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.
Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!
Feb. 1, 2024
Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!
It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich – we'll make sure your kind words reach him!
Jan. 31, 2024
Thank you so much for the five-star rating! 🌟 We're thrilled to hear you had a great experience with us. Looking forward to serving you again soon!
Jan. 30, 2024
The app has been great so far for us. Our success manager Dante Maxwell has been fantastic. He is quick to help us at every turn and he even makes a quick video on how to do something so I can do it myself next time.
We're delighted to hear your positive feedback about the app and Dante Maxwell! 🚀 Dante is indeed a star in our team, and we're thrilled his support, especially those handy videos, made a difference. Your success is our priority, and we look forward to continuing this journey with you!
Jan. 30, 2024
Rebuy has a huge ROI for our team as it allows us to play with merchandising all over the site without using any developer time. The team at Rebuy has been super helpful at every step to make sure we are making the most of all the features they have to offer. We've seen a meaningfully increased AOV since installing the app.
Thrilled to hear Rebuy has been a game-changer for your team, boosting ROI and freeing up valuable time! We're committed to supporting you every step of the way, ensuring you leverage all our features to the fullest. Here's to more success together! 🚀
Jan. 30, 2024
What a scammers. Tried them twice (talking about giving a second chance). Support is close to non-existing. Trying to reach, but talking to a bot, not connecting to human. Simple question: what is the billing of 300+ euros for? Impossible to get an answer. Never worked properly in the cart, had to disable. Also used for AI recommendations (shady in my opinion - is there really any AI learning, or just a fancy word used?) and "recently viewed items"). To pay 300+ euros a month for it - fancy, at least.
Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you! Our apologies for the troubles you've encountered. It's clear how upsetting this situation must be. Rest assured, we're taking your feedback to heart and are dedicated to enhancing your experience. We'll dive into the matter and reach out to discuss further. We want to be sure to make things right!
Jan. 29, 2024
This app is amazing, but also the team behind it always goes above and beyond to make everything run smoothly. We have requested so many edits on our widgets, and they have gladly made them all. Definitely would recommend it to increase the AOV with all the different widgets. Tip: get the package that includes customization! amazing!
We're over the moon to hear about your amazing experience with our app and team! 🌟 Your feedback on our willingness to accommodate edits is much appreciated. Thank you for recommending us and the tip about the customization package. We're here to ensure your AOV skyrockets! 🚀
Jan. 26, 2024
Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.
It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! 🚀 It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! 🌟
Jan. 25, 2024
After some early challenges on implementation with our own team, Max in the success team helped us hugely to increase our Rebuy stats 10+% through some simple setup tips. James Bellis www.balancecoffee.co.uk
Using app
10 months
Total reviews
3
Average rating
5.0
Thank you, James, for sharing your experience! We're glad to hear that despite the initial hiccups, Max was able to guide you through and help boost your Rebuy stats significantly. It's amazing what a few setup tips can do! We're here to support you in any way we can, so don't hesitate to reach out. Here's to even greater success ahead! 🚀
Jan. 25, 2024
Rebuy is comprehensive enough to customise our cart ourselves in 90% of cases, but for the rest 10% of edge cases or that extra bit of custom functionality Rebuy has a fantastic support team. They will go above and beyond to help you achieve your goals and you will learn things along the way. I wish they had a more comprehensive docs and for that I am taking off the 6th star. Sorry Rebuy, only 5 stars for you this time ;)
We truly appreciate your feedback and the 5-star rating, despite the longing for that 6th star! It's great to hear you find Rebuy comprehensive and our support team helpful for those unique cases. Your point about enhancing our documentation is well taken; we're on it to make your experience even smoother next time. Here's to striving for that 6th star in the future! 😉
Jan. 24, 2024
Love the opportunity to offer our valued customers additional offers and savings through Rebuy. The customer success team is super helpful generating ideas and opportunities that are unique to our brand and even implementing them for us where possible. It's been an absolute pleasure working with the platform and watching our business grow.
We're so pumped to hear that Rebuy has been instrumental in offering your customers extra value! We love our customer success team and are so glad the team has been able to provide tailored ideas and support for your unique brand needs. Thank you for sharing your positive experience; we're excited to be a part of your business growth and look forward to our continued collaboration. 🚀💼✨