Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#215
All reviews
Rating Breakdown
March 26, 2024
Rebuy has empowered our small team to quickly implement website changes that would have otherwise demanded extensive development and project management efforts. They have truly streamlined the process of providing a personalize shopping experience. Rebuyβs features have made a huge impact in our efforts to increase AOV. The setup process was straightforward, and they provide documentation and support for implementing all of their different widgets. Ali has been an amazing resource, consistently offering support and insights as we refine and enhance our widgets. Sheβs always quick to respond to the manyyy questions I ask. After seeing the significant impact of the platform, we chose to collaborate with Aaron and Jeff on the development of additional widgets! They are excellent communicators who offer recommendations and support throughout the entire process. They did an amazing job bringing our designs to life. Finding a user-friendly bundle experience that automatically adjusts to hide sold-out items/variants has been a long-time search, and Rebuy made it easy. I cannot recommend Rebuy enough! Their team has consistently exceeded my expectations; they go above and beyond.
We're over the moon to hear how Rebuy has empowered your team and streamlined your website's personalization! π Huge kudos to Ali, Aaron, and Jeff for being your rockstars in this journey. Your kind words are truly motivating for us. It's feedback like yours that fuels our commitment to not just meet, but exceed expectations. We're thrilled to be part of your success story and can't wait to keep pushing the boundaries together. Thank you for your trust and recommendation! π
March 22, 2024
Rebuy has been an incredible partner by helping us customize the consumer purchase journey and adding impactful revenue with every order. Our account manager Janet is amazing -- always willing to help us test a new feature/strategy and continue to strive for impact across our Rebuy widgets. Looking forward to testing all the future widget innovation they have to offer!
Thank you so much for sharing your fantastic experience with Rebuy and the special mention of Janet! She's truly a gem, and we're lucky to have her on our team, always ready to explore new strategies and features with you. Let's keep making waves together! π
March 21, 2024
Great support here in Rebuy. A lot of their staff helped me on our journey, but Moe helped us a lot. Thank you Moe and thank you Rebuy!
We're thrilled to hear about your positive experience with us! A huge shoutout to Moe for being a star in supporting your journey π. Your thanks mean the world to us and the entire team here at Rebuy. We're here for you anytime you need us!
March 14, 2024
From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.
We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! π Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.
March 14, 2024
Thank you for the 5-star rating! π We're over the moon to see you had a stellar experience. Your support means the world to us, and we're here to keep that excellence going!
March 13, 2024
Absolutely love this app! Great customer service from Lam. Always standby and helpful!!
Thrilled to hear you're loving the app and that Lam delivered top-notch service! π Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.
March 12, 2024
Very smart app that open a lot of possibilities without web dev. Good upsell cross-sell features. Thank you Max Trummer for your support.
It's wonderful to hear you're finding our app not just useful but transformative! π A huge thank you for recognizing Max's support. We're lucky to have him on our team and even luckier to have customers like you. Your success is our priority, and we look forward to continuing to support your journey! π
March 12, 2024
Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended
We're delighted to hear about your positive experience with Rich M.! π His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! π π«
March 12, 2024
Amazing app with amazing support. I highly recommend adding Rebuy to your tech stack to help improve AOV
Thank you for the glowing review! We're so glad you're enjoying our app and the support that comes with it. Your recommendation means the world to us, and we can't wait to continue supporting your success. Cheers to more achievements together! π
March 7, 2024
Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.
We're thrilled to hear about your fantastic experience with our customer support team! π Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! π
March 6, 2024
I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great! Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.
Your enthusiasm is contagious! π We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuyβwe're not stopping the rock anytime soon! πΈβ¨
March 6, 2024
Rebuy is a on stop shop to increase your AOV. they have so many was to have the customer add products to their cart in an easy seamless way. And their rep support is unparalleled to any app on shopify. They are always willing to help you optimize. Rich Matukaitis in particular is a total star and has been a major unlock to our business! Thanks Rebuy! Your the best CEO EBY - Renata M. Black
Thank you so much, Renata, for your glowing review! π It's fantastic to hear that Rebuy has become your go-to for boosting AOV with our seamless integrations. We're especially proud of the high praise for our support team and thrilled to know Rich has been instrumental in unlocking potential for your business. Your success is our top priority, and we're here to support your journey every step of the way. Thanks for choosing Rebuy! You're the best! π
March 5, 2024
Rebuy has been a massive help with increasing our AOV after just installing smart cart. We've added a post purchase upsell and are excited to see how it performs. Recently, we had a theme issue outside of Rebuy's control - however Nam and our success manager Max went out of their way to resolve the issue at midnight eastern time. Thank you for all the help and support you guys rock!
We're thrilled to hear about the positive impact Rebuy has had on your AOV, and we're just as excited to see the results of your post-purchase upsell! π It's wonderful to hear that Nam and Max were able to assist you, even outside of our usual scope. Going the extra mile, no matter the hour, is what we're here for. Thanks for the shoutout, and remember, we're always here to support you. You rock too! π
March 5, 2024
Really really good app, with a lot of in depth functionality. Great revenue generator! Their staff is also very responsive and helpful, i had a great experience with Moe who helped me out a lot!
We're overjoyed to hear you're finding our app both powerful and beneficial as a revenue generator! It's wonderful to know that our team, especially Moe, was able to provide you with the support you needed. Your positive experience fuels our commitment to excellence. Thank you for sharing your feedback with us! πΌβ¨
March 5, 2024
Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.
We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.
March 1, 2024
I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!
Thrilled to hear your positive feedback! π It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! π
Feb. 29, 2024
Thank you for the 5-star rating! π We're so grateful for your support and thrilled you're happy with our service. Looking forward to continuing to exceed your expectations!
Feb. 28, 2024
Has generated a great ROI for us, particularly helping to lift AOV and convert buyers to subscribers. Implementation and customer support was great too, very responsive and easy to deal with. Highly recommend.
We are thrilled to hear about your ROI and success with Rebuy! π Glad our support and ease of use stood out. Thanks for the recommendation! Here's to more success together. π
Feb. 23, 2024
Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!
We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! π It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! π
Feb. 23, 2024
Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.
Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! π