Upsell.com ReConvert Bundles
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.8
feedback
2,746
chart
#52
All reviews
Review RSS Feed
Dec. 19, 2025
They charged me $79 just for uninstalling the app. I didn't use it in any upsell on my website, and I still got charged $79 from nowhere. Don't uninstall this app
Dec. 18, 2025
Dec. 17, 2025
Dec. 16, 2025
Alex gave me excellent support and resolved my issues straight away. I think a written step by step list with supporting video tutorials of which they have lots of would be great asset for first time boarding . All the info in one place so can work your way through would help less experienced people like myself. Once you know you know ! Really looking forward to seeing the results!
Dec. 15, 2025
Die App hat mir im Kundenservice sehr gut geholfen. Meine Anfrage wurde schnell bearbeitet und die Antworten waren freundlich, kompetent und verständlich. Besonders positiv fand ich, dass mein Problem direkt gelöst wurde, ohne lange Wartezeiten. Sehr empfehlenswert!
Dec. 14, 2025
I downloaded the app, deleted it after 30 minutes, downloaded it again a week later, tested it for two days, didn't like it, deleted it again. Guess what happened? They charged me $40. It's completely ridiculous. I won't use it again, and I won't let anyone else use it either.
Hi Safira, I’m Avraham, Director of Customer Success at Upsell.com. I understand why you’re frustrated. Being charged $39.99 after a short evaluation is not the experience you expected. For clarity: Shopify bills our app through Shopify’s own app billing system. In your case, our records show multiple installs and uninstalls, and the $39.99 was applied as a Shopify “usage charge” in the up to 500 orders tier. This pricing is based on your store’s last 30 days order volume, not on whether you actively “used” the app during that period. We have reached out privately to review this with you and to resolve it quickly and fairly. If there is any confirmed billing error, we will correct it. If not, we will still consider an appropriate goodwill remedy, but we need to handle that directly via the ticket so we can verify the billing details and ensure there are no further charges.
Dec. 14, 2025
Great fast customer support on a weekend.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 14, 2025
Alex is very nice to help to improve post-purchase rate, Very professional and Thank you.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 13, 2025
Saumya was very professional and patient with troubleshooting with me. I wanted to setup my upsell page 1 and she drove it to completion with me. I appreciate people like her that laves no room for lacking of anything. She closed to loop completely. She was very patient and professional.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 12, 2025
Shafta was incredible. She didn’t just offer generic advice — she recorded a detailed, step-by-step video tailored specifically to the issues I was facing and walked me through exactly how to fix them. Her clarity, patience, and hands-on guidance made the entire process so much easier. I highly recommend her and upsell if you need real expertise and personalized support!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 12, 2025
Upsell ReConvert is one of the best apps for post-purchase upsells. It’s extremely easy to set up, delivers great results, and has all the features needed to boost revenue. The support team is incredibly responsive and truly helpful, they resolve queries quickly and guide you through anything you need. Highly recommended for anyone looking to optimise their upsell funnels!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 11, 2025
Customer support is great
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 9, 2025
Alex was amazing, we are excited to get started with his help!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 9, 2025
so helpful
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 9, 2025
Superb customer support. Alex patiently guided me through setting up the post purchase offer I wanted, and even offered to do it for me!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com