Upsell.com ReConvert Bundles
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.8
feedback
2,732
chart
#54
All reviews
Review RSS Feed
Dec. 4, 2025
I had some changes I needed to make to my account and Ashley in the Chatbox was very quick in her response time and genuinely cared for what I needed. Really appreciate this companies customer service.
Dec. 4, 2025
Just started using Upsell, and it’s been great! It can feel tricky at first, but the support team - especially Saumya - is super patient and helpful. Highly recommend!
Dec. 3, 2025
Thank you Alex for adding the widget into my store. I asked 2 of your colleagues to help me with this and they never did. Alex came and as soon as he turned up and told him, he done the job within 20 mins. Thank you Alex!
Dec. 2, 2025
La asesora atendió de forma rápida y oportuna mi solicitud. Buen servicio de atención al cliente
Dec. 2, 2025
Saumya was really kind and effective. solved our issue in minutes and also recommended how to do better :-)
Dec. 1, 2025
They are absolutely criminal. Changed me 899USD without any notice. Downloaded it for a free trail, deleted it after 2 days. Now I see they charged me almost 900USD!!! Stay away!!
Hi there Avraham here, Director of Customer Success at Upsell.com I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. I have already reached out to you directly with a full resolution If you are open to giving us another chance, please reply to the email or other messages I've sent you, or contact us via the in app chat and ask for me by name so I can take personal ownership of your case. Avraham Director of Customer Success Upsell.com
Nov. 29, 2025
Gracias a alex que fue de mucha ayuda!! Los otros asistentes no me ayudaron mucho y me dieron información errónea
Nov. 29, 2025
Shafta was our helper this time and they were awesome!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 29, 2025
They charged me $500, only gave me $80 in profit, and refused to refund my money. They're complete scammers; please don't use their services.
Hi Bonnie Avraham here, Director of Customer Success at Upsell.com I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. Based on what I see in your account, the recent $499.99 charge should not have happened in your situation, and that is on us, not on you. This involved a bug where Colombian pesos were treated as Mexican Pesos for some reason - we are looking into this to make sure it doesn't happen again. Thanks for bringing it to our attention! This resulted in you being placed into the incorrect tier for your store. I have already reached out to you directly with a full resolution, including: - A complete refund of the $499.99 charge - A commitment to get your setup fixed and fully optimised within 24-48 hours once the app is reinstalled You have been a loyal customer and we do not take that for granted. We would really like the opportunity to earn back your trust and show you how Upsell.com should work when everything is set up correctly. If you are open to giving us another chance, please reply to the email I sent or contact us via the in app chat and ask for me by name so I can take personal ownership of your case. Avraham Director of Customer Success Upsell.com
Nov. 28, 2025
Really fast customer support. Alex was really helpful and swift!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 28, 2025
great!!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 27, 2025
top sehr lieber live support
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 27, 2025
Super équipe proactive. Nous adorons l'application.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 27, 2025
Great support thanks!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 26, 2025
Quick replies and super helpful!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 26, 2025
I got so much help the moment I started using the app - so grateful! Really got the hand holding I needed from Saumya, even when I panicked because I'd got things wrong! Amazing service!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 26, 2025
Alex est vraiment réactif et la pour nous c'est top
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)
Nov. 26, 2025
Customer service was a great help in updating my upsell offers on my store, as I had to change the conditions with the launch of new products. cheers. They went above and beyond to fix the problems and resolve my issues. Thank you!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)