All reviews

Rating Breakdown

  • 5
    96% (5,220 ratings)
  • 4
    2% (117 ratings)
  • 3
    0% (19 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (59 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2025

So far so good. Justin is a great asset. best onboarding ive had on any shopify app

Store

PetJet

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

AMAZING so helpful, timely and responsive - GREAT service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Alex from Reconvert was incredibly helpful and efficient. They quickly identified the issue and provided clear guidance to resolve it. Their support was professional and knowledgeable, making the whole process smooth and hassle-free. I really appreciate the quick assistance—thank you, Alex!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

very great app, and super good service from the team, highly highly recommend!

Store

V

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Riya at customer support answered very quick, efficient and friendly, problem was solved in no time.

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 10, 2025

Great app, and customer service is very helpful!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

I just started using it, but CS responds very quickly and efficiently!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

love it great support tram

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Riya really helps you tweak and fine tune. Great service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Great app has helped my sales and great customer support from Saumya

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Very helpful support

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

great support!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Riya was very helpfull in helping me setup my Reconvert App. Very good customer support

Store

AHA

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Shafta (support) was very helpful in advising me on improving my conversions through app configuration. And helping me understand my plan. I am staying a happy customer.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Great customer service. They take their to answer all your questions

Using app

About 18 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2025

The pricing is misleading on the shopify pricing table and we experienced only 3 orders that converted out of more than 550 orders in one month. Since the pricing is based on how many orders your store has, it ended up charging us more then we even converted.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Jessica I’m really sorry to hear that you had a frustrating experience with ReConvert - our goal is always to provide value, not frustration. I’ve just sent you an email so we can sort this out together. Please check your inbox, and I’d love to connect to go over your setup and see how we can improve your results. Looking forward to hearing from you! Best, Jordan Customer Care Supervisor ReConvert

5 / 5 Share

Feb. 5, 2025

Great support. Riya helped with everything.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 5, 2025

Customer service is very responsive, and Shafta has been incredibly knowledgeable about my concerns, providing clear and thorough explanations. I just wish that there's a way to hide/remove the code snippet that is attached to the product in the order when a conversion is made through the app.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 4, 2025

This app and the support team is very well.

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Amazing support

Using app

27 minutes

Total reviews

1

Average rating

5.0