Upsell.com ‑ ReConvert Upsell
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Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
amazing
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Thanks for all of your help Alex. The app is perfect for what i need it for.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
UNA PORQUERIA DE SERVICIO!!! CUIDADO CON SUS FACTURAS LES AGREGAN COBROS INEXISTENTES
Hi there Sorry you experienced this, we are more than happy to resolve this for you. I've tried to reach out to you via email - kindly come back to me so we can sort this for you :) Thanks Avraham Director of Customer Success Upsell.com
Ich habe soeben die App mit dem Support eingerichtet. Es wurde mir sämtliche Arbeit abgenommen. Alle Wünsche wurden erfüllt und ich muss sagen, dass war eine Leistung auf Champions-League-Niveau. Sehr empfehlenswert! Und was hinzukommt: Die Kollegin war außerordentlich nett. ;-) Danke!!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Good support :D
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
I don't think it's even been a week yet, and I've already gained about half a day's revenue from this add-in so far. I love that I can see the analytics on it to know where the sales are coming from and what's working. Great product so far!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Works well - excellent customer support
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
good
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Schnell und einfach Hilfe bekommen. Vielen Dank Alex für deinen Support. Eventuell komme ich mal wieder
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Shafta helped me fix the app in my store and was quite helpful. Thank you
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
So far so good. quick and useful help from Saumya.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Great customer service. Shafta was great with helping me setup the app in no time
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Very difficult to set up. Support responds quickly but continually throws their terms at you that you are supposed to understand . Don't answer questions thoroughly enough for you to be able to get anywhere with support.
Hi there I've DM'd you, can you please get back to me? I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham Director of Customer Success Upsell.com
I was billed $400... WITHOUT MY CONSENT. Beware. I was introduced to Upsell.com by a close friend. I tried it out, couldn't make it work. I just moved on. 2 weeks later, I was billed $400 right away in ONE SINGLE BILL and they said it was because my 14-day trial ended. At this point I had made $0 from the app. I talked to customer service for 15 minutes - refused to refund me. I made a HUGE fuss. Finally a new agent comes in, and then agrees to the refund, which I appreciate. But, from a logical perspective, this is SKETCHY company. They bill you rightaway after the trial based on your TOTAL STORE ORDERS. Which means, if u have a big store - they gonna bill you big from the start even though you have not directly made any money from their app, which is BS. They then use the fine print to lock you in. LAST THING - the only way to cancel is to "uninstall the whole app" - which is again extremely sketchy. That forces people to stay subscribed just because I am not ready to entirely uninstall. I would STAY AWAY and use another upsell app. Their product may be good (untested for me) but their billing policy is SKETCHY AF. STAY AWAY. STAY AWAY.
Hi there, sorry to hear this was your experience. A full refund has already been processed, and we have followed up privately to confirm the details. We do not condition refunds on review changes; if there is a billing issue, we correct it regardless. Shopify merchants manage third-party app subscriptions through Shopify, and cancellation is handled there (commonly by uninstalling the app when you no longer want it active). We are reviewing how we present trial-to-paid billing and cancellation guidance so expectations are clearer upfront.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
fast support, thank you very much.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
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