All reviews

Rating Breakdown

  • 5
    95% (2,619 ratings)
  • 4
    2% (52 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (56 ratings)

Reviews with Text

  • 92% (2,525)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2025

The support team for this app has been fantastic. I had some trouble matching it to my theme, but they resolved it quickly. Setting up the thank-you and post-purchase pages was straightforward. For product pages, there are plenty of options like recommendations, bundles, or upsells. It might take a few attempts to figure out the logic, but once you get the hang of it, it's quite powerful. I feel ready now to start seeing results and am excited about what's ahead.

Using app

6 days

Total reviews

7

Average rating

4.9

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 29, 2025

very nice.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 29, 2025

Great support, app is super easy to use. love it!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 28, 2025

c'est génial merci

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 28, 2025

ReConvert is an incredible app! Set-up is very quick and effective, you get to see results the same day. The support has always been super fast to respond to any questions. Highly recommend for anyone looking to boost post-purchase conversions!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 28, 2025

Very helpful and made successfully the changes requested

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 25, 2025

Alex is the GOAT talked me through some edits

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 25, 2025

Ottima assitenza in fase inizale di Alex, persona preparata e disponibile. L'app la devo ancora testare. Farò recensione successiva.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 24, 2025

I was impressed that support was able to get things setup for me at such a late hour. I am looking forward to getting full use of this app

Using app

37 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 24, 2025

Aimable, rapidité professionnel

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 24, 2025

Estoy emepzando en Shopify y Saumya me ha ayudado en todo, gracias por la amabilidad y el trato.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 23, 2025

We had some issues setting up the post-purchase feature, but the ReConvert team was incredibly helpful. Avraham, the Director of Customer Success, jumped on a video call with me and patiently walked through everything until it was resolved. Excellent support and service!

Using app

Almost 5 years

Total reviews

15

Average rating

4.2

Developer Reply

Hey! Thank you for your 5* review F, and I'm pleased I was able to help and solve your issue for you :-) Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 23, 2025

I had many problems using Reconvert, thanks Saumya for your support, all problems have been solved.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 22, 2025

Great customer service!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 21, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 21, 2025

Shafta was awesome! She helped with setting up our bundle and upsell and we are so thankful. It would have taken us hours, but she got it knocked out in just a few mintues!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

1 / 5 Share

July 21, 2025

Set up the app on non live store, tested functionality, uninstalled because it did not fit my needs. Got charged $5 for "usage" without a single transaction. From first install to uninstall was done in one day. Nothing in a live environment. Only found out during the store's monthly bill. App may be great but business practices are deceptive Only $5 but don't want to find out what else is buried in fine print after 100K+ MRR

Store

bl8nk

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there RJ, To clarify a few points:- ReConvert is free for development stores, but your store was not classed as a dev store by Shopify - so normal billing applied. I appreciate your store may not have been 'live' to customers, but it was still a paid, live Shopify plan that you would still have been paying Shopify for. Your 14-day free trial began on install (18 June) and ended on 2 July. You weren’t charged during that time. The charge of $4.99 was applied after the trial expired, based on 50 orders recorded. I fully appreciate that these were test orders, but again, as it was on a non-development store, these are recorded by the system as actual orders. The app was uninstalled on 7 July - 19 days after install, not “same day” as stated. Had you reached out via chat, we’d have gladly resolved this. But the claim of being charged unfairly, without any usage, is simply false. This review is not only inaccurate - it’s actively misleading. I've messaged you and I'd love to sort this for you, but kindly amend this as it's not accurate. A simple message to our 24/7 live chat support (real humans that we invest a lot of time, training and money into!) would have sorted this for you in a few moments. Looking forward to hearing from you, Thanks Avraham Director of Customer Success ReConvert

5 / 5 Share

July 21, 2025

Thank Alex for supporting

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 20, 2025

Prompt helpful support. Friendly support team member.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

July 19, 2025

Great support when I needed help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert