Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,808
chart
#72
All reviews
Review RSS Feed
Aug. 26, 2025
Excellent customer service!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 25, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 25, 2025
Hi, The support team is super responsive and always ready to go out of their way to set the conditions and make loom videos for you! I am just waiting for this app to show some revenue now. Shafta was of great help in guiding and setting up this app!
Hey! Thank you for your 4* review and I'm pleased you are happy! Please contact [email protected] and let us know how we can get your review to 5*! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Jordan Customer Care Supervisor ReConvert
Aug. 24, 2025
Amazing help. was very happy with my tech and very impressed.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 26, 2025
At first, I was very frustrated with ReConvert’s pricing model because I was charged based on order value, which was not clear to me in the beginning. However, their customer success director personally reached out to me and handled my case with great efficiency and sincerity. They quickly offered me a fair solution and even provided a refund, which showed me they truly care about their users. I really appreciate the support and the effort they put into resolving my issue. Now I feel confident to continue using this app, and I’m impressed by their customer service. For anyone looking for a good post-purchase upsell tool, I recommend giving ReConvert a try.
I'm so happy we were able to help you with this and thank you for your kind words! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 24, 2025
Que des éloges pour cette application. Application bien bâtie et efficace et TOP pour le service client, réponse rapide et efficace, les corrections apportées à des problématiques de traduction, leur appui m'a été d'une grande aide pour régler ma configuration des flux, je remercie beaucoup Ashley.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 23, 2025
Great app highly recommend!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 23, 2025
Ik vond het toch niet zo gemakkelijk om te installeren, bleek aan mijn cookies/cache te liggen. Gelukkig hielp de heel vriendelijke klantendienst vlot om het op te lossen!
Aug. 23, 2025
Samuya was very helpful in assisting me with onboarding. I was deciding between ReConvert and another upsell app and I see I made a great choice already :) Looking forward to seeing how this works!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 23, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 31, 2025
Alex was terrific customer service !
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 22, 2025
il est au top
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 21, 2025
Excellent customer service from Shafta - thanks!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 21, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 20, 2025
5 Star Experience from Alex. Helped set up and was very prompt.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 20, 2025
Alex is really helpful, quick response and resolves issues instantly! Cannot fault his service and definitely recommend!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 20, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Aug. 21, 2025
UPDATE: No refund has been given. No credit has been given. The “reaching out of goodwill” was them finding my business socials and leaving a message on Instagram saying “Hi, is someone there?” The instagram page @reconvert.io has since been blocked. Communication via email is preferred. Great professional response down below to save face, however it is not true. The circumstances are 100% the same. I have asked via email to just be left alone at this point. However, there’s been back and forth and now visits to my socials from this company. I have been overcharged for this app even after uninstalling and canceling services. I reached out to Shopify for assistance and was told to contact the app directly to have charges removed. I have paid for the app once and was refilled again because now I had canceled the app 2 days after the charge was applied. Speaking to Ashley, I received no help other than to reinstall the app to receive a credit for the charge. However, I do not need the app so why would i reinstall just to be overcharged more for a service I clearly no longer needed. They will give you the run around if there is ever an issue with billing so be weary… Horrible experience when they could have just offered the credit for a customer who has not used their services after being charged but again was forced to reinstall app o receive credit. Where is the customer service of morality? Other apps sent credit immediately we need more app developers like that, that help small businesses vs taking from them with no accommodations and real support. My advice… Find a better app to use for this. One with integrity.
**Update = We have tried to reach out numerous times - we will continue to do so to try to fix things here. Hi Arasi, Thank you for sharing your feedback. I’m truly sorry for the frustration and poor experience you had. After reviewing your case, I can confirm that we mishandled the situation and did not provide the level of support or fairness we aim to uphold. We have already addressed this internally with our team to ensure such mistakes do not happen again. In your specific case, I have authorised a refund and reached out privately with an additional goodwill offer to make this right. We value every merchant who uses ReConvert and are committed to fair billing, transparent processes, and responsive customer care. Your feedback helps us improve, and I hope we can regain your trust. Avraham Director of Customer Success ReConvert
Aug. 20, 2025
Aug. 19, 2025
Great experience onboarding, Jordan was really helpful and answered all my questions, looking forward to getting started with the app!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert