All reviews

Rating Breakdown

  • 5
    95% (2,619 ratings)
  • 4
    2% (52 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (56 ratings)

Reviews with Text

  • 92% (2,525)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2025

Great app and Great support.

Store

Mr.Tin

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 30, 2025

Perfect app and PERFECT customer support Highly recommended yofeely.com

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 29, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 29, 2025

¡No podía instalarlo y el equipo de soporte me ayudó rapidísimo!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

4 / 5 Share

May 29, 2025

Great customer service, but don't love the commission-based pricing model

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hey! Thank you for your 4* review and I'm pleased you are happy! Please contact [email protected] and let us know how we can get your review to 5*! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 28, 2025

Very helpful Alex in setting up reconvert app. He was very business like and professional. I am trying this app for conversions. Just went live but I have a feeling it is going to help with conversions Todd Craft business owner.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 28, 2025

Alex is amazing, fixed my problem in 2 minutes. Thanks alot!!

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 28, 2025

I have to say I was really impressed with Ashley, as she took her time in helping me navigate and correcting the problem I was having. Thanks to ReConvert and their team for the prompt response.

Store

Refresh

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 28, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 28, 2025

Riya , Ashley and Shafta helped me with the set up and understanding Reconvert better , i asked many questions honestly and answered every single one happily extremely great support and very responsive customer care Recommended

Using app

About 15 hours

Total reviews

15

Average rating

4.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 30, 2025

Thanks for support. Had first given 1 star, because of slower support. Ticket "in process" always. Dev. team working on it. I guess it was a heavier task for the team (Shopify Plus checkout). Response rate was always fast and in the end they fixed it and it works really well. thanks again!

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

So happy we got there in the end for you B! Avraham Director of Customer Success ReConvert

5 / 5 Share

Nov. 2, 2025

great

Store

Nüdel

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

1 / 5 Share

June 5, 2025

We stopped using this app after learning that (despite being told the contrary when we signed up) they charge for both online and POS orders. They then rely on the merchant to communicate which orders are POS orders and request a refund to correct the billing charge. We feel that it is unethical to knowingly overcharge a customer and then require that they take action each and every month to have their bill corrected. This information should be transparent to customers before they decide to work with this app. Update: We uninstalled the app, as the billing situation and requirements of us would not be sustainable for our business. We were refunded the charge made to our account for the days we used the app, which we appreciate. The above lack of transparency issues surrounding pricing still exist, however.

Using app

21 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your feedback and for sticking with us while we got things resolved. The issue has now been fully addressed and we’re just awaiting your confirmation on the updated/removed review as discussed 😊

5 / 5 Share

May 26, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

Just got started with this App and so far it has been a good journey, Earlier Shafta briefed me really well about setting up this app and she personally studied my website to help me better understand the potential from Reconvert, moreover their customer support is excellent, Saumya is always there to help me understand this app better.

Store

Citron

Using app

8 days

Total reviews

3

Average rating

4.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 26, 2025

AWESOME. Easy to use and support answers in literally seconds everytime. Alex have helped me recently and also helped me some months ago when we also was in need of support with the flows. Really recommend for everyone that are looking for simple, and good post purchase apps. Shoutout to Alex!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 26, 2025

I love the support this app provides. I needed help with a few things and Alex stepped right in on a Sunday night to help me. I didn't expect anyone to respond to me so late, but Alex did and I was so grateful.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 25, 2025

Riya was quite helpful. I installed Reconvert for the first time and was a little overwhelmed by how to navigate the software. She helped me out with a video tutorial on her demo store, which was quite useful!!

Store

evrbond

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 25, 2025

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 25, 2025

Shafta was very helpful in explaining why I should segment my wholesale customers from my retail customers to ensure that upsells are shown to retail customers only.

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert