Upsell.com ‑ ReConvert Upsell
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A powerful tool, and the customer service staff is very cooperative and helpful in solving any problems I have. Excellent!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
The app is proper to help you resell items you did not indend to. I had a trouble and customer service helped me with it, quickly, hands up for Jordan who was able to understand my claim and request, and acted properly in consequence to help me solve my issue and start working together in a more convenient way for both parties.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Alex helped sort out a fix for a problem super fast. :-)
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Amazing customer service! Thanks so much.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Vraiment une super application que je recommande sans hésiter ! J'ai eu affaire au service clients plusieurs fois et ils sont hypers efficaces et réactifs ! un vrai + !
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
The support team for this app has been fantastic. I had some trouble matching it to my theme, but they resolved it quickly. Setting up the thank-you and post-purchase pages was straightforward. For product pages, there are plenty of options like recommendations, bundles, or upsells. It might take a few attempts to figure out the logic, but once you get the hang of it, it's quite powerful. I feel ready now to start seeing results and am excited about what's ahead.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
very nice.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Great support, app is super easy to use. love it!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
c'est génial merci
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
ReConvert is an incredible app! Set-up is very quick and effective, you get to see results the same day. The support has always been super fast to respond to any questions. Highly recommend for anyone looking to boost post-purchase conversions!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Very helpful and made successfully the changes requested
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Alex is the GOAT talked me through some edits
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
I was impressed that support was able to get things setup for me at such a late hour. I am looking forward to getting full use of this app
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Estoy emepzando en Shopify y Saumya me ha ayudado en todo, gracias por la amabilidad y el trato.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Great customer service!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Shafta was awesome! She helped with setting up our bundle and upsell and we are so thankful. It would have taken us hours, but she got it knocked out in just a few mintues!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Set up the app on non live store, tested functionality, uninstalled because it did not fit my needs. Got charged $5 for "usage" without a single transaction. From first install to uninstall was done in one day. Nothing in a live environment. Only found out during the store's monthly bill. App may be great but business practices are deceptive Only $5 but don't want to find out what else is buried in fine print after 100K+ MRR
Hi there RJ, To clarify a few points:- ReConvert is free for development stores, but your store was not classed as a dev store by Shopify - so normal billing applied. I appreciate your store may not have been 'live' to customers, but it was still a paid, live Shopify plan that you would still have been paying Shopify for. Your 14-day free trial began on install (18 June) and ended on 2 July. You weren’t charged during that time. The charge of $4.99 was applied after the trial expired, based on 50 orders recorded. I fully appreciate that these were test orders, but again, as it was on a non-development store, these are recorded by the system as actual orders. The app was uninstalled on 7 July - 19 days after install, not “same day” as stated. Had you reached out via chat, we’d have gladly resolved this. But the claim of being charged unfairly, without any usage, is simply false. This review is not only inaccurate - it’s actively misleading. I've messaged you and I'd love to sort this for you, but kindly amend this as it's not accurate. A simple message to our 24/7 live chat support (real humans that we invest a lot of time, training and money into!) would have sorted this for you in a few moments. Looking forward to hearing from you, Thanks Avraham Director of Customer Success ReConvert
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