All reviews

Rating Breakdown

  • 5
    95% (2,669 ratings)
  • 4
    2% (51 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (2,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Dec. 6, 2025

I worked with Alex, and he's an amazing help. Very speedy response times!

Store

Sorvi

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 6, 2025

Great tool!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Jan. 12, 2026

Easy to learn and set up. Already proving to drive more sales

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 5, 2025

Alex was great and very helpful

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 4, 2025

I had some changes I needed to make to my account and Ashley in the Chatbox was very quick in her response time and genuinely cared for what I needed. Really appreciate this companies customer service.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 4, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 4, 2025

Just started using Upsell, and it’s been great! It can feel tricky at first, but the support team - especially Saumya - is super patient and helpful. Highly recommend!

Store

VIIVA

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 4, 2025

Saumya, one of the customer support agent was so professional in handling all inquires.

Store

Toddln

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Thank you Alex for adding the widget into my store. I asked 2 of your colleagues to help me with this and they never did. Alex came and as soon as he turned up and told him, he done the job within 20 mins. Thank you Alex!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 2, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 2, 2025

La asesora atendió de forma rápida y oportuna mi solicitud. Buen servicio de atención al cliente

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Dec. 2, 2025

Saumya was really kind and effective. solved our issue in minutes and also recommended how to do better :-)

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

1 / 5 Share

Dec. 1, 2025

They are absolutely criminal. Changed me 899USD without any notice. Downloaded it for a free trail, deleted it after 2 days. Now I see they charged me almost 900USD!!! Stay away!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi there Avraham here, Director of Customer Success at Upsell.com I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. I have already reached out to you directly with a full resolution If you are open to giving us another chance, please reply to the email or other messages I've sent you, or contact us via the in app chat and ask for me by name so I can take personal ownership of your case. Avraham Director of Customer Success Upsell.com

4 / 5 Share

Nov. 29, 2025

Gracias a alex que fue de mucha ayuda!! Los otros asistentes no me ayudaron mucho y me dieron información errónea

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there - what could I do to elevate your experience for you? I'm reaching out directly! Thanks! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 29, 2025

Shafta was our helper this time and they were awesome!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

1 / 5 Share

Nov. 29, 2025

They charged me $500, only gave me $80 in profit, and refused to refund my money. They're complete scammers; please don't use their services.

Store

Lahome

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Bonnie Avraham here, Director of Customer Success at Upsell.com I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. Based on what I see in your account, the recent $499.99 charge should not have happened in your situation, and that is on us, not on you. This involved a bug where Colombian pesos were treated as Mexican Pesos for some reason - we are looking into this to make sure it doesn't happen again. Thanks for bringing it to our attention! This resulted in you being placed into the incorrect tier for your store. I have already reached out to you directly with a full resolution, including: - A complete refund of the $499.99 charge - A commitment to get your setup fixed and fully optimised within 24-48 hours once the app is reinstalled You have been a loyal customer and we do not take that for granted. We would really like the opportunity to earn back your trust and show you how Upsell.com should work when everything is set up correctly. If you are open to giving us another chance, please reply to the email I sent or contact us via the in app chat and ask for me by name so I can take personal ownership of your case. Avraham Director of Customer Success Upsell.com

5 / 5 Share

Nov. 28, 2025

Really fast customer support. Alex was really helpful and swift!

Store

Furorra

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 28, 2025

great!!!

Store

Velveta

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 28, 2025

Using app

15 days

Total reviews

1

Average rating

5.0