All reviews

Rating Breakdown

  • 5
    95% (2,669 ratings)
  • 4
    2% (51 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (2,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2025

top sehr lieber live support

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 27, 2025

Super équipe proactive. Nous adorons l'application.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 27, 2025

Great support thanks!

Using app

11 months

Total reviews

11

Average rating

4.5

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 26, 2025

Quick replies and super helpful!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 26, 2025

I got so much help the moment I started using the app - so grateful! Really got the hand holding I needed from Saumya, even when I panicked because I'd got things wrong! Amazing service!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 26, 2025

Alex est vraiment réactif et la pour nous c'est top

Store

Heykiz

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 26, 2025

Customer service was a great help in updating my upsell offers on my store, as I had to change the conditions with the launch of new products. cheers. They went above and beyond to fix the problems and resolve my issues. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 24, 2025

I had previously closed my store and reopened a new one, so there was a mistake on my end. The support agent kindly guided me through the issue.

Store

BEPLAIN

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

5 etoile

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 23, 2025

Alex was really helpful to make everything clear during the adjustment we did

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 23, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

1 / 5 Share

Nov. 24, 2025

Just uninstall this bullshit app and switch to Essential Upsell & Cross Sell. With this app, the more sales you make, the more they charge you! you try to increase your AOV, but your extra profit ends up going to them. Essential Upsell & Cross Sell caps its fee at $39. No surprises. No greedy pricing. Update: They admitted the mistake and confirmed I was wrongly charged. However, they refuse to refund the amount unless I delete this comment. That is the definition of blackmail. I won’t delete anything, and they can keep the money.

Using app

10 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for taking the time to leave feedback. I am sorry for the frustration you have experienced. The behavior you describe is not how Upsell.com’s pricing is intended to work. Our goal is that the app increases your profit, not that your extra profit “ends up going to us”. What you are seeing may be a billing error or a misunderstanding of how the current plan is structured, and I would like to review your account in detail to understand exactly what happened. If you are open to it, please contact us through the in-app chat or at [email protected] with your store details so we can check every charge on your invoices. If anything was billed incorrectly or is not aligned with the pricing you agreed to, we will correct it and refund as needed 🙂 I understand you are trying another app and you should always use what works best for your business. At the same time, I want to make sure your experience with Upsell.com is properly resolved and that our pricing is clear and transparent 🙏 ---- Update 24-11-25 -> Thank you for taking the time to update your review and share more context. I am sorry that this experience has left you feeling this way. To clarify, we do not condition error corrections or billing fixes on merchants changing or deleting reviews. When we identify a clear mistake, we correct it. In this case, what we discussed was a discretionary goodwill refund that goes beyond correcting an error. As a matter of policy, we do not issue additional goodwill refunds while a public review still presents us as acting in bad faith. That is not blackmail and it is not about trying to silence criticism. You are absolutely entitled to keep any honest, accurate review in place. Our position is simply that we will always fix genuine mistakes, but extra goodwill gestures are reserved for situations where there is also goodwill on both sides. We remain happy to review your billing again and make sure that any incorrect charges are fully resolved.

5 / 5 Share

Nov. 21, 2025

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 21, 2025

Pretty good and not complicated app. Easy to setup and from the beginning you can earn money. The support is also nice, Alex in particular. I can 100% recommend this app

Store

Lovenja

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 19, 2025

Alex was super helpfull

Store

Goldie

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 19, 2025

Support was really helpful

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 19, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 19, 2025

I like the fact that customer service is available immediately and they fix my issues right away. Thank you

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 19, 2025

Molto gentile e preparata. Inoltre rapidi nel rispondere

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com (ex ReConvert)

5 / 5 Share

Nov. 18, 2025

nice serivce

Using app

1 day

Total reviews

1

Average rating

5.0