ReConvert post purchase upsell
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Ella resolvio mis problemas rapidamente.
Alex was very clear and very helpful. He helped me understand the issue I was having and made recommendations on how to rectify the issue.
Thank you so much for the wonderful feedback! We are thrilled to hear that Alex was able to clearly explain the issue and guide you toward the right solutions to fix it. Providing clear, actionable support is exactly what we aim for, and we will be sure to pass your kind words along to Alex. Please don't hesitate to reach out if you need anything else! 🌟
Alex is great help
Thank you so much! We're thrilled to hear that Alex was a great help to you. We'll be sure to pass your kind words along to him - he will be so happy to hear it! 🌟
They just randomly charged me $1299.99 for absolutely no reason. This is an emergency as it now stops me from purchasing shipping labels. UPDATE: It wasn't "random" but was a mistake - basically I imported a bunch of orders into the app which generated a large "usage" charge as their system couldn't differentiate a live order from an old order. UPDATE: The team was quick to refund the charge. I was messed up for several hours because a "failed bill" in Shopify blocked our ability to purchase shipping labels. The good news is twofold: they fixed the problem (reversed the charge) and they also implemented a fix to the original problem (a "sanity check" that's triggered if a large number of orders are suddenly generated out of the blue. I've updated my star rating to 4 stars because they've fixed that problem for future customers. Still not going to lie - being down for several hours messed us up quite a bit and stressed me out needlessly, but I do give mad respect to people who fix their mistakes!
Alex was a great help! really liked the upsell variety of options
calma e paciencia,ele não e complicado e facil de usar
Saumya gave good support in processing my refund as I accidentally installed the apps twice. Trial is only for first time use.
very good apppppppppppppppppppppppppppppppp
Thank you so much! We are thrilled to hear you’re enjoying the apppppppppppppppppppppppppppppppp! We appreciate the support and are glad to have you with us.
Customer service is stellar and able to solve my problems in about 5 minutes!
Thank you so much! We're thrilled to hear that our team was able to provide stellar service and resolve your issues so quickly. We know your time is valuable, so we aim for that 5-minute efficiency every time. Thanks for the support!
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