Upsell.com ‑ ReConvert Upsell
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,843
chart
#32
All reviews
Review RSS Feed
May 4, 2024
I used this product in the past and had to take a break as I didn't need a post purchase option, things have since changed and I needed to get my old program back. I had some questions and Avraham and Alex took great care of me. Product is awesome, and 10/10 customer service.
Hey! Thank you for your 5* review and I'm pleased you are happy! Alex and me - dream team. I'm glad we were able to help you in the end to achieve the result you were looking for! Always here for you 🖤 Avraham | Customer Success
May 3, 2024
Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.
I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success
May 3, 2024
The customer service is absolutely amazing, I had a problem and Avraham from Reconvert helped me with it thoroughly! I’m so grateful! Defiantly download this app because if you do ever need support, they’re so helpful!
Hey A! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to help you in the end to achieve the result you were looking for! Always here for you 🖤 Avraham | Customer Success
May 2, 2024
Highly recommend
Thank you for your 5* review and I'm pleased you are happy! Thank you for your business and we are here for you 🖤 Avraham | Customer Success
May 9, 2024
Do not recommend By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.
Hi there S, Sorry you seem to have had some issues with the app! I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :) I've been trying to call and email you but got no answer. I really want to solve this issue for you. Avraham | Customer Success Manager
April 23, 2024
très bon service client, je suis amplement satisfait !
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
April 22, 2024
great
Thank you for your 5* review Always here for you 🖤 Jordan | Customer Care
April 21, 2024
Alex was super helpful in making suggestions to improve wording in the funnel and implemented them for me! Excited to launch my store with this tool already in place
Thank you for your 5* review - it means the world to us! I'm glad Alex's suggestions were useful! Always here for you 🖤 Jordan | Customer Care
April 20, 2024
Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..
Thank you for your 5* review - it means the world to us!I'm glad Vladimir was able to solve your doubts. Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 20, 2024
Très pro et très réactif ! je recommande
Merci pour votre avis 5* - cela signifie tout pour nous ! Merci d'avoir reconnu le travail acharné que tout le monde chez ReConvert consacre pour essayer de rendre l'expérience de nos clients la meilleure possible ! Toujours là pour toi 🖤 Jordan | Customer Care
April 19, 2024
App works great, support is very helpful. Thank you Ash for your help!
Thank you for your 5* review - it means the world to us! Ash is one of our best agents and we're proud to have him! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 18, 2024
Excellent App but I have yet to see results
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! If you need help with optimizing your setup, please pop into our 24/7 live chat where we can assist! Always here for you 🖤 Jordan | Customer Care
April 18, 2024
Good performance, realy lifting the AOV of orders. Very good support. Keep up the good work , guys. Thx.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 25, 2024
Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 16, 2024
Alex was super helpful, answered all my questions correctly and quickly ensured that all my confusion was sorted, cheers for that!
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Alex sure is great! Always here for you 🖤 Jordan | Customer Care
April 11, 2024
excellent service
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
April 11, 2024
Support is really good and the app seems to work nicely!
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
April 10, 2024
Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care
April 10, 2024
I am please with the work done by ReConvert.Their dedication , attention to detail, and professionalism were evident.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care