Upsell.com ‑ ReConvert Upsell

ReConvert has been great for our thank you page optimization, and their customer service is top notch. Avraham was incredibly helpful when we ran into some issues, and we've been very pleased with the team's responsiveness!

El servicio de ayuda es muy bueno pero no funciona realmente para Chile ya que solo podemos utilizar intermediarios de pago (FLOW, MERCADOPAGO...) para uso de tarjetas. Funciona a medias. Te deriva a un "thankyou page " pero no puedes usar los funnels.

This app, though may be useful for some, is not a good product for small businesses or those starting out. If you have little to no sales in your store, this app will still charge you the $4.99/month usage fee. The moment you go over your 30 day "trial" you will be charged. So..just take that with a grain of salt. Review edit: I will say Avraham definitely tried to do his due diligence to try to rectify the situation. Through consistent attempts to try to get ahold of me to messages to communicate with me while I was temporarily unavailable. I still feel this app is not small business friendly. If they perhaps got rid of their minimum tier of charging $5/month for anything under 50 orders to give a small business a chance to grow, but it isn't cost effective if you have few sales, and this app doesn't capture any upsells. I can't raise my star rating until I'd actually have a good chance to use the app, not going to be possible with their current pricing structure. Edit # 2 - Avraham is very persistent to try and rectify the issue with me in regards to my app and my experience. You can tell he cares about his product and has belief that it works. I still very much stand by my previous review. This app is NOT small business friendly. Here are the facts for my use case: I am a small business, recently started in February, haven't built up a lot of organic traffic yet. 1. Installed app - Fairly easy to install. Funneling was somewhat simple through enough trial and error and clicking through settings to make sure to get everything the way you want. 2. It will count how many carts and sales you've had and will let you know when an offer was put through through their charting. 3. When testing the app, the layout looked clean. 4. Offers were made. As I didn't have many transactions, tries were very limited as to the number of offers attempted. 5. I achieved 0 upsells as a result of this app. 6. 2-3 days after the 30 days was up, I was charged their $4.99 fee. App was NOT worth $5.00/month for the limited amount of upsells this app offers to my customers. In summary, while Avraham's dedication to customer service is commendable, the app's pricing structure is not conducive to small businesses just starting out. Without a more flexible pricing tier that accommodates lower sales volumes, I cannot recommend this app for new or small businesses. The potential for upsells does not justify the monthly fee given my current sales volume and experience. If you are a store that has some decent traffic and sales, this app is worth a shot. Upgraded review star rating from 1 to 2 based on Abraham's willingness to work with me to find a solution that would work for both of us.

Was very good at answering all of my questions - thankyou

I used this product in the past and had to take a break as I didn't need a post purchase option, things have since changed and I needed to get my old program back. I had some questions and Avraham and Alex took great care of me. Product is awesome, and 10/10 customer service.

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

Highly recommend

Ótimo suporte e o app é muito fácil e util.

great

Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..

App works great, support is very helpful. Thank you Ash for your help!

Excellent App but I have yet to see results

Good performance, realy lifting the AOV of orders. Very good support. Keep up the good work , guys. Thx.

I loveddd this app! I don't even know why I deleted it, but I am back. Customer Service agent assisting me and gave the best service.

Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far

Alex was super helpful, answered all my questions correctly and quickly ensured that all my confusion was sorted, cheers for that!

excellent service

Support is really good and the app seems to work nicely!

I am please with the work done by ReConvert.Their dedication , attention to detail, and professionalism were evident.