All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
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5 / 5 Share

Sept. 20, 2023

Very easy to setup and the support is competent and only a click away with rapid response to any question.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 20, 2023

Appreciate the help in setting up. Now will have to see how well the app works for my site

Using app

About 1 hour

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your review🙏 We wish you many sales😎

5 / 5 Share

March 13, 2024

So far, so good. It's easy to set up and excellent customer service. Jordan helped me set up my first funnel in less than 5 minutes. :) I can't wait to see the results.

Store

Makarla

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 19, 2023

I was trying to figure out how to release a fulfilment and Lee-ann appeared on a chat box to help and was super helpful in explaining what was happening. Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 19, 2023

Great app which looks seamless on our site, great subscription solutions and outstanding and solution-oriented support. Lee-Ann helped us out swiftly and on point with every small issue along the way. Highly recommended!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 18, 2023

A fantastic app with an easy to use dashboard. The tutorial videos are straight to the point and easy to follow. Can't wait to see how this affects our customer relationship overall. Thank you, Lee-ann for all your help, really appreciate! Highly recommend 5*****

Using app

About 2 hours

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is ready to help 24/7 and wishes you many sales😎

5 / 5 Share

Sept. 18, 2023

A Seamless Experience with ReConvert and Stellar Support from Lee-Ann In the vast landscape of e-commerce tools and software available today, it's not always easy to find ones that truly deliver on their promises. However, ReConvert is an exception to this rule and has consistently proved its worth to me over the time I've used it. I've been a dedicated user of ReConvert for quite some time now, and not only has it streamlined many of my post-purchase processes, but it has also transformed the way I approach my e-commerce strategy. One of the standout features of ReConvert is its ability to craft distinct "Thank You" pages for different products. This might sound simple, but the level of personalization and targeting this allows is invaluable. By tailoring the post-purchase experience to the specific product a customer has bought, I've been able to enhance customer satisfaction and drive further engagement. It gives me the power to make each customer feel unique and valued, and that's a potent tool in the world of online retail. But beyond the software itself, what's genuinely commendable is the support team behind ReConvert. I recently had a query, something I was uncertain about while tweaking a particular feature. Enter Lee-Ann from the ReConvert support team. In an age where customer support often feels automated and distant, interacting with Lee-Ann was a breath of fresh air. She addressed my concern promptly, ensuring I was not left in a lurch. It's evident that ReConvert values its customers and understands the importance of timely and effective support. Lee-Ann's assistance was not just about solving a problem; it was about understanding my perspective, acknowledging the issue, and ensuring I was comfortable with the solution. It's this level of personal touch, combined with in-depth knowledge, that makes all the difference. It's rare to find a company where the support experience matches the quality of the product, but with ReConvert, that's precisely what you get. Going back to the software, its user-friendly interface ensures that even those without a technical background can navigate and make the most of its features. The flexibility it offers, especially concerning the "Thank You" pages, ensures that I can test, iterate, and optimize to get the best results. The analytics and insights provided are also invaluable, helping to inform decisions and refine strategies. In conclusion, while there are many tools out there promising to enhance your e-commerce operations, ReConvert truly stands out. Its robust features, combined with exceptional customer support, make it an essential tool for any serious e-commerce business. A special shoutout to Lee-Ann for her exemplary support, ensuring that not only does the software work as promised, but any hiccups along the way are swiftly addressed. For anyone on the fence about ReConvert, give it a try; it's a game-changer.

Using app

4 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 18, 2023

Lee-Ann went out of her way to ensure that everything was set up how I wanted it before leaving or sending me off to another department. Tested the app while she waited and I am very happy with it. Now let;s hope for the sales!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 16, 2023

Alex - epic customer service

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear about your positive experience with Alex! Providing excellent customer service is a top priority for us, and we're thrilled to know that he was patient and helpful in resolving your issues. We wish you many sales!

5 / 5 Share

Sept. 14, 2023

I am happy with the app now. I had some problems with Reconvert's billing but it has been resolved. I hope it continues to work as it should

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and feedback🙏 We are glad to know that the issue you experienced was successfully resolved! Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 11, 2023

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review 😎 We wish you many sales!

5 / 5 Share

Sept. 8, 2023

Anastasia was very patient, and helpful in solving my problems! Excellent customer service, thank you!

Using app

26 days

Total reviews

5

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with Anastasia! Providing excellent customer service is a top priority for us, and we're thrilled to know that she was patient and helpful in resolving your issues. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any more questions or need further assistance. We're here to help, and we appreciate your support!

5 / 5 Share

Sept. 5, 2023

Quick Customer Service... super helpful.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with Anastasia! Providing excellent customer service is a top priority for us, and we're thrilled to know that she was patient and helpful in resolving your issues. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you have any more questions or need further assistance. We're here to help, and we appreciate your support!

5 / 5 Share

Sept. 4, 2023

I'm very happy with the app! It's easy to install and use. The customer service is excellent!! Many thanks!

Using app

4 months

Total reviews

27

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 4, 2023

The customization possibilities are endless. It's easy to set up with pre-made funnels that you can use as they are, or adapt to your liking. Great for inspiration too. If you need support with anything, you'll get it. Thanks Anastasia for your quick and helpful responses!

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying the customization options and pre-made funnels in our app! It's fantastic to know that you find it both versatile and inspiring. Anastasia is indeed a valuable part of our team, and we're delighted to hear that her quick and helpful responses have been beneficial to you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing our app!

5 / 5 Share

Sept. 3, 2023

Fantastic full-function app with amazing UX and FABULOUS customer service -- thank you Lee-ann, you went above and beyond to demo this app for me!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Sept. 2, 2023

Thank you, Alex, for all of your help. He helped me with my setup and now I feel I'm on the right track to success.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is ready to help 24/7 😎

5 / 5 Share

Aug. 31, 2023

Nice app, great support.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your amazing review and feedback🙏

5 / 5 Share

Aug. 31, 2023

Alex was very responsive and quick to assist us with navigating the app and getting the offer set up, we are looking to see the value it will potentially add.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

Aug. 29, 2023

I reached out to Customer Service just to ensure that the set up was air tight. Alex, was very helpful. Thank you!

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our support team is always ready to help and wishes you many sales😎