All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2023

Le-Ann gets 5* from me, the customer service is very very good and quick and answers all of my questions :) Love the app so far!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found Lee to be responsive and helpful. We want our customers to have a great experience using our app, and we appreciate Lee's willingness to go the extra mile to help our customers succeess!! We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 7, 2023

The app is easy to install and to use. It delivered exactly what was stated and needed. A lot of our customers are using it. Customer service is great, Lee-Ann was awesome to deal with!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear that you had such a positive experience with Lee! She is one of our amazing customer service representatives, and we're so glad that she was able to help you so thoroughly and efficiently. We hope that the updates you implemented help you to increase your sales. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 7, 2023

Anytime I have a question, customer service is right there - I've never waited. Every kind of setup or customization issue and they're always friendly and helpful. Lee-Ann is a superstar. Quick to respond, troubleshoot, assist, and she ultimately offered to just do it all for me. (I accepted) Super impressed & happy with the app and the real human support. Thanks everyone! :) - Sarah @HouseMade.us

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the glowing review! ❤ We are pleased to know that Lee has exceeded your expectations ✨✨ We hope that the updates you implemented help you to increase your sales. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 7, 2023

Great customer support! Fast to respond and set things up for me with little effort on my part. Would recommend.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad that you're finding ReConvert to be helpful and that you're satisfied with our customer service. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're also glad to hear that you mentioned that you're satisfied with our customer service. We believe that customer satisfaction is key to success, and we appreciate your willingness to share your feedback with us. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals

5 / 5 Share

Aug. 7, 2023

Lee-ann helped us fix our first upsell page. She was very efficient, knowledgable and quick to respond. She was very good at her job! Thank you! Simran Famolare

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! ❤ We are pleased to know that our team has exceeded your expectations ✨✨

5 / 5 Share

Aug. 7, 2023

The set up process was incredibly simple and Blessings answered all my questions quickly! I look forward to seeing how this app integrated with my store can provide some additional sales.

Using app

20 minutes

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Aug. 6, 2023

Alex did an amazing job helping me with my needs! He had all the answers and even personally assisted in getting everything set up and ready to go. HIGHLY RECOMMEND!!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

I am so glad to hear that you had a positive experience with Alex! He is one of our amazing customer service representatives, and we're so glad that he was able to help you so thoroughly and efficiently. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found Alex to be responsive and helpful. We want our customers to have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. I am also glad to hear that Alex personally assisted you in getting everything set up and ready to go. We believe that customer education is key to success, and we appreciate Alex's willingness to take the time to help you get the most out of ReConvert. We hope that you continue to have a positive experience with ReConvert and that it helps you to achieve your e-commerce goals. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert.

1 / 5 Share

Aug. 6, 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Using app

Almost 4 years

Total reviews

7

Average rating

4.4

Developer Reply

Hi there, Can you please get back to me at [email protected]? I will solve this for you, I promise it'll worth your time :) I've been trying to call and email you but got no answer. I really want to solve this issue for you, Eric | ReConvert CEO

5 / 5 Share

Oct. 16, 2025

Saumya was a great help - super responsive and answered all of my questions quickly. Great service!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

I am so glad to hear that you had such a positive experience with Lee! She is one of our amazing customer service representatives, and we're so glad that she was able to help you so thoroughly and efficiently. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found Lee to be responsive and helpful. We want our customers to have a great experience using our app, and we appreciate Lee's willingness to go the extra mile to help our customers succeed. I am also glad to hear that you came away with so much valuable information that you were able to implement immediately. We believe that education is key to success, and we're glad that you were able to learn so much from Lee. We hope that the updates you implemented help you to increase your sales. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

March 23, 2026

Fast customer service and easy to work with through helpful videos. Still working to set up and eager for results. Thank you! Great work and help, fast and helped me get setup in under 30 minutes.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

I am glad to hear that you found our customer service to be fast and helpful! We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found us to be responsive and helpful. We want our customers to have a great experience using our app, and we appreciate your willingness to reach out to us for help. I am also glad to hear that you found our videos helpful. We created them to make it easy for our customers to get started with ReConvert, and we're glad that you found them to be informative and easy to follow. We hope that you're able to set up ReConvert quickly and easily, and we're eager to hear about your results. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 4, 2023

It's have been working how we hoped it would. Convenient way to upsell on the checkout! Would recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that it's working how you hoped it would. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're also glad to hear that you mentioned that ReConvert is a convenient way to upsell on the checkout. We believe that upselling is a great way to increase average order value, and we're glad that you're finding ReConvert to be a helpful tool for doing so. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 3, 2023

AWESOME customer support! Very quick to respond and solve any questions!! I chatted with Lee-ann with customer support and she was amazing!

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the glowing review! ❤ We are pleased to know that our team has exceeded your expectations ✨✨

5 / 5 Share

Aug. 10, 2023

I'm a brand new user but so far it seems to REALLY do what it advertises. I had some issues during install and the support was quick and helpful. Very happy so far. Thanks and please keep it up.

Using app

7 days

Total reviews

14

Average rating

4.7

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always glad to help 24/7

5 / 5 Share

Aug. 2, 2023

Alex was really helpful troubleshooting and helping me to set up our flows. Working well at this stage

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you found Alex to be helpful and that you're happy with the setup of your flows. Alex is one of our amazing customer service representatives, and we're so glad that he was able to help you so thoroughly and efficiently. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. We're also glad to hear that your flows are working well at this stage. We hope that you continue to have a positive experience with ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 1, 2023

Alex was really awesome and helped us navigate the entire app! He assisted with the set up and explained everything in precise detail! Very helpful and highly recommend! Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you found Alex to be helpful and that you're happy with the setup of your app. Alex is one of our amazing customer service representatives, and we're so glad that he was able to help you so thoroughly and efficiently. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. I'm also glad to hear that you mentioned that Alex explained everything in precise detail. We want our customers to be able to use ReConvert effectively, and we appreciate Alex's attention to detail. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 11, 2024

Anastasia helped me figure out an issue quickly; love this app and the support!

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that it's already helping you generate revenue. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're also glad that you mentioned that you've been tweaking your ReConvert flows. We believe that constant optimization is key to success, and we appreciate your willingness to experiment and find what works best for your business. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

Aug. 1, 2023

je ne connais pas cette application, mais elle m'a été grandement recommandée par des collègues. Comme je ne savais pas trop par ou commencer, j'ai accepter l'offre de Alex de m'aider dans la configuration de ma 1ere offre. Ce fût vraiment très rapide et c'est exactement ce que je voulais comme offre. En l'espace de quelques minutes mon offre était en ligne. Très efficace et très pro ! je ne regrette pas mon choix et je recontacterai certainement le service pour mes prochaines offres !

Using app

35 minutes

Total reviews

3

Average rating

5.0

Developer Reply

C'est bon à entendre! Nous sommes ravis que vous ayez trouvé ReConvert utile et que vous soyez satisfait du service que vous avez reçu d'Alex. Il est l'un de nos incroyables représentants du service client, et nous sommes ravis qu'il ait pu vous aider si rapidement et efficacement. Nous avons consacré beaucoup de temps et d'efforts pour nous assurer que notre service client est de premier ordre, nous sommes donc ravis que vous ayez trouvé Alex réactif et serviable. Nous voulons nous assurer que nos clients ont une excellente expérience en utilisant notre application, et nous apprécions la volonté d'Alex de faire un effort supplémentaire pour aider nos clients à réussir. Nous sommes également heureux que vous ayez l'intention de nous recontacter pour vos prochaines offres. Nous espérons que vous continuerez à avoir une expérience positive avec ReConvert et qu'il vous aidera à atteindre vos objectifs de commerce électronique.

5 / 5 Share

Aug. 1, 2023

I have been a devoted user of this app for several years, and I recently had the privilege of having a demo call with Lee-ann, who provided exceptional assistance. During our session, Lee-ann dedicated ample time to thoroughly review my account, helping me discover new features and ensuring that all settings were perfectly aligned for optimal performance. I am thoroughly impressed with the platform's capabilities, empowering us to effectively upsell and convert customers. I want to extend my heartfelt gratitude for the outstanding support and guidance Lee-ann offered during the demo call. Her expertise and dedication were truly valuable, and I am grateful for the opportunity to work with such a knowledgeable professional. Thank you once again for providing a remarkable platform that meets our business needs and for having exceptional team members like Lee-ann.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the glowing review! ✨We are pleased to know that our team has exceeded your expectations 👌👌

5 / 5 Share

Aug. 1, 2023

Prompt customer service, super fair pricing, and it works! I will update the review with the results as we have just launched it, but looks promising.

Using app

21 days

Total reviews

12

Average rating

4.9

Developer Reply

Thank you for your kind words! We're so glad that you're finding ReConvert to be helpful and that you're happy with the customer service, pricing, and results. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals. We're also glad that you plan to update your review with the results. We hope that you'll have a positive experience with ReConvert and that it will help you to grow your sales.

5 / 5 Share

Aug. 15, 2024

ReConvert is a fantastic app! I love that there are so many different ways to configure the conversion funnel to suit your particular circumstances. And their customer service is top-notch (thanks again, Jordan for the expert help!)!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our Support team is always ready to help ❤