All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2023

amaizing customer support. still testing the app....................................................

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏

5 / 5 Share

July 31, 2023

I needed some help with upselling conversion rates... and within the first 15 hours, this app recovered $300! I think that's a pretty good win for me! Looking forward to seeing how this can help our business grow!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that ReConvert was able to help you increase your upselling conversion rates and recover $300 in the first 15 hours. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be helpful. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals. It sounds like ReConvert is a great fit for your business, and we're excited to see how it helps you grow your sales.

5 / 5 Share

July 31, 2023

Der schnelle und professionelle Support konnte mir im Chat sehr gut weiterhelfen. Top! Die App selbst muss ich erst noch testen.

Using app

About 3 hours

Total reviews

11

Average rating

4.8

Developer Reply

I'm glad to hear that you had a positive experience with our customer support! We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found our support team to be responsive and helpful. We hope that you have a positive experience with ReConvert itself. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know.

5 / 5 Share

July 30, 2023

Lee-ann helps me a lot and the CS is perfect. She solves my problem and explains to me how this app works.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 30, 2023

So far I can see some promise with this app. I also found support to be very helpful and engaged. They read and understood my questions and gave me relevant info to help me solve my sticking points. Blessing was a real help. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏

5 / 5 Share

Sept. 6, 2023

I've had a good experience with this app. It handles my simple upsell funnels quite well, and the results have been a bit better than expected in the short time we've used it, and most importantly our customers have given us positive feedback.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

I'm glad to hear that Alex was able to help you quickly and that he was super friendly. We appreciate Alex's willingness to go the extra mile to help our customers succeed. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively. I'm also glad to hear that you were able to resolve your issue. We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know.

5 / 5 Share

July 29, 2023

Great app, I've been looking for something that will enable me to edit the thank you page. They made it easy to edit everything in the page builder. Is intuitive with drag-and-drop functionality. I hope to see soon how well it converts, Is worth the investment.

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 29, 2023

great so far! Hoping to get as much out of this as possible just learning the system but we do like the concept! Thank you!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that you're liking ReConvert so far! We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the concept. We're always looking for ways to improve our app, so if you have any suggestions, please feel free to let us know. We appreciate your feedback and we hope that you continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 27, 2023

All good.

Store

Notable

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review :) We are always here to help you with anything you need.

5 / 5 Share

July 27, 2023

Great app that increases revenue and also with fast and reliable customer service. Thank you guys!

Using app

About 3 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your kind words! We're so glad that you're finding ReConvert to be helpful and that you're happy with our customer service. We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We also want to make sure that our customers have the support they need to use our app effectively, and we appreciate your feedback about our customer service. We're also glad to hear that you're seeing some good results with our app. We're always working to improve our app, and we appreciate your feedback. Thank you for your business! We hope to continue to be a valuable resource for you and your business.

5 / 5 Share

July 25, 2023

I had a question and Alex was very helpful and positive! Looking forward to getting my ReConvert funnel fully set up and running! :)

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you found Alex to be helpful and positive. We appreciate Alex's willingness to go the extra mile to help our customers succeed. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively. We're also glad to hear that you're looking forward to getting your ReConvert funnel fully set up and running! We hope that you'll find it to be a valuable tool for your business.

5 / 5 Share

Aug. 14, 2025

Jordan was really helpful and offers to setup the discount for me. Great customer service.

Using app

6 months

Total reviews

19

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that you're seeing some good results with it. We put a lot of time and effort into making sure that our app is easy to use and effective, so we're glad that you're finding it to be a breeze to install and use. We also want to make sure that our customers have the flexibility to customize the app to their specific needs, and we appreciate your feedback about the "Best Practices" approach and the customization options. We're also glad to hear that you're seeing some additional Average Order Value (AOV) after only a few days. We're always working to improve our app, and we appreciate your feedback. Thank you for your business! We hope to continue to be a valuable resource for you and your business.

5 / 5 Share

July 20, 2023

Alex was incredibly supportive and played a crucial role in expediting the process to tailor my website according to my needs. I was truly impressed by his eagerness to take on additional tasks and his ability to offer valuable resources for apps beyond ReConvert, especially for email flow assistance. It was, by far, the best support experience I've had!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found Alex to be incredibly supportive and that he played a crucial role in expediting the process to tailor your website according to your needs. Alex is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you were impressed by his eagerness to take on additional tasks and his ability to offer valuable resources for apps beyond ReConvert. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team

5 / 5 Share

July 19, 2023

Great app, used it on several stores. Very fast and helpful support, Anastasia helped me out in no time. Update: We had need of additional support and questions that Anastasia helped with, again very swiftly. Can't recommend this app enough, already have additional revenue coming in just hours after installing the app.

Store

CRDBAG

Using app

About 5 hours

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app to be great and that you've used it on several stores. We're also glad that you found our support to be very fast and helpful, and that Anastasia was able to help you out in no time. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're also glad that you've found our customer service to be top-notch. We want to make sure that our customers have a great experience using our app, and we appreciate Anastasia's willingness to go the extra mile to help our customers succeed. We're also glad to hear that you're already seeing results with our app. We're confident that ReConvert can help you to increase your sales and grow your business. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

1 / 5 Share

March 29, 2025

I had been a long-time user of the ReConvert App. However, several months ago the App was updated and I had to reconfigure my setup. Unfortunately, I couldn't get the new configuration to work properly and reached out to support. Whilst the team was pleasant, nobody seemed to want to take any responsibility. I was given links to confusing instructions and was in a continuous loop trying to get support, being told someone was working on my case, never hearing anything, and following up. I supplied a detailed plan of what I was trying to achieve and was told someone would configure it for me. It never happened. Months of more follow-up passed until one of the managers stepped in to apologise. He asked what he could do to turn my experience around so I told him I just wanted the App to work as it had before the update. When I never got a response, I followed up...then I gave up! I've since uninstalled ReConvert and moved to a new App which is much more user-friendly. As such, I've edited my original 5-star review to 1-star to reflect my terrible experience that cost me Christmas sales.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Paige, Thank you for sharing your experience - we’re deeply sorry for the frustration this caused and take full responsibility for the delays in resolving your case. We’ve sent a detailed response privately to address your concerns and are committed to making this right. Your feedback is invaluable, and we’re working diligently to improve our support processes to prevent this from happening again. If you need anything further, please don’t hesitate to reach out directly. Sincerely, Jordan Customer Care Supervisor ReConvert

5 / 5 Share

July 17, 2023

I just connected this app. I was pleasantly surprised when a live chat agent popped in and asked if I needed help setting everything up. All I had to do was provide my product links and answer a few questions. This saved me a lot of time trying to figure things out. We're off to a great start!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our live chat agent helpful and that you were able to get set up quickly and easily. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found our live chat agent to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate our customer service team's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 16, 2023

Amazing app. Great customer service. I had switched over from One Click Upsel because they were too buggy.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app to be amazing and that you had a great experience with our customer service. We're also glad to hear that you switched over from One Click Upsell because they were too buggy. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We also want to make sure that our customers have the support they need to use our app effectively, and we appreciate your feedback about our customer service. We're glad to hear that you've had a great experience with our customer service team. We appreciate our customer service team's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 16, 2023

Thanks to Alex for the customer service, he is very patient and explained every step and possible problems clearly

Store

HSIA

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found Alex to be patient and helpful. We appreciate Alex's willingness to go the extra mile to help our customers succeed. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 14, 2023

Thanks Lee-Ann at customer service for your help! Only been on the app a day so far, seems good so far, excited to see end of month results!

Using app

About 4 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 19, 2023

Thanks to Blessing and Lee-Ann for giving clear instructions and offering to do hands-on assistance. They have assisted numerous times.

Store

My Store

Using app

About 1 month

Developer Reply

Thank you for your amazing review and feedback 🙏