All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2023

Amazing customer support. I was confused about the funnels and was strict on time because of personal responsibilities. Alex helped me every step of the way. 10/10!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our customer support to be amazing and that Alex helped you every step of the way. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found it to be helpful. We also want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 14, 2023

I had a problem displaying the up-sell on certain check-out methods, and Lee-ann was able to provide instant assistance

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 14, 2023

The first 4 days of implementing this app on my Shopify site, I generated an additional $220 of sales. It's like magic! Haha Customer service is great as well! I couldn't figure out how to do something and I used the live chat and chatted with a gentleman named Blessing, who helped solve my issue very quickly. He also explained how to do it so I know how to solve this again in the future if needed. Much appreciated, thank you again!

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you're seeing such great results with our app and that you found our customer service to be great. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're seeing results so quickly. We also want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team

5 / 5 Share

July 12, 2023

Ash was so helpful with getting me up and running and answered all my questions promptly. Thank you. Highly recommend!

Store

Box

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that Ash was so helpful with getting you up and running and answering all your questions promptly. Ash is one of our amazing customer service representatives, and we're so glad that she was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 10, 2023

Amazing, Lee-Ann was very helpful AOV increased a lot, it's really simple to use and is needed on every shop

Store

eevero

Using app

2 months

Developer Reply

Thank you for your amazing review and feedback 🙏

5 / 5 Share

July 10, 2023

Easy to use app that's helped us with our post purchase upsell. Does exactly what you need it to do at a reasonable price.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app easy to use and that it's helped you with your post purchase upsell. We put a lot of time and effort into making our app user-friendly and effective, so we're glad to hear that you found it to be easy to use. We're also glad that you're happy with the results that you're seeing. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 9, 2023

I find ReConvert to be extremely flexible! And their Customer Support is AMAZING! Alex walked me through all the steps, and clarified all my doubts, thanks!!

Store

Sensate

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you find ReConvert to be extremely flexible and that our customer support is amazing! We put a lot of time and effort into making ReConvert as flexible as possible, so we're glad that you found it to be easy to use and that it met your specific needs. We're also glad that you had a great experience with our customer support. We want to make sure that our merchants have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our merchants succeed. We hope that you'll continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 29, 2024

Great support thanks!! Answered all my questions quickly!!!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our support and program to be awesome and that you had an upsell while setting it all up! We put a lot of time and effort into making sure that our support is top-notch, so we're glad that you found it to be helpful. We also want to make sure that our program is effective, so we're glad that you're already seeing results. We hope that you'll continue to use our program and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 6, 2023

great support ever )) thank you very mutch! Lee Ann help me with issues and now i know how i can bust my store

Using app

About 13 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 5, 2023

By far best support team I´ve ever had! No matter how many questions or which questions you have, one member of the support team will always help you. Ash really helped me many times and made my days! Generally he helped not only by telling me how it works, he kind of showed me and had always time to check anything if I wasn´t sure if its right how I set it up. Therefore, I can truly recommend this app, not only because it is very easy to set all things up and customize it, but also the support team is amazing!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

Oct. 21, 2024

I had the pleasure of being helped by Riya on October 21, 2024. Riya was prompt and solved my question right away. Grateful for awesome customer service! Julianna Jewel Loom

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you're super happy with ReConvert and that you're seeing such great results. We know that it's important to test different upsell products to see what works best for your customers, and we're glad that you were able to find a product that's resonating with them. We're also glad to hear that you're converting at 7.00% and adding just under $10 to your AOV. These are great results, and we're confident that ReConvert can help you continue to grow your business. We hope that you'll continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 2, 2023

Fantastic app! Just did a test and run though and it works great. AND the customer service was quick and fast and helped me do exactly what I needed. Looking foward to seeing great results with this app.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you think our app is fantastic and that the customer service was quick and fast. We put a lot of time and effort into making our app user-friendly and effective, so we're glad to hear that you found it to be easy to use. We're also glad that you're happy with the support that we've provided. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

2 / 5 Share

July 1, 2023

Purely post sale upsell funnels. Customer has already paid, once the upsell is activated. I cannot imagine customer will purchase again once he has already made original purchase. I has no upsell sales at all.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care

5 / 5 Share

June 28, 2023

A distinguished support team, quick to respond and very nice, and strives to serve and satisfy customers

Store

Vablee

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

Jan. 14, 2026

Great customer service from Ashley! I had some questions about different things and i got all of the help i needed

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you found our customer service to be great and that you got all of the help you needed. We put a lot of time and effort into training our customer service agents to be knowledgeable and responsive, and we're glad to hear that you were able to get the help you needed quickly and easily. We're also glad that you're happy with the results that you're seeing. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

June 28, 2023

Great customer service. Super helpful. I have been nothing satisfied so far with the apps performance and the support team.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you've been nothing but satisfied with the app's performance and the support team. We put a lot of time and effort into making our app as effective and user-friendly as possible, so we're glad that you've found it to be helpful. We also put a lot of time and effort into training our customer service agents to be knowledgeable and responsive, and we're glad that you've found them to be super helpful. We're so happy that you're happy with our app and our customer service. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team I would also like to add that we're always looking for ways to improve our app, so your feedback is valuable to us. If you have any suggestions for how we can make our app even better, please don't hesitate to reach out to us. Thanks again for your review! P.S. I'm glad you mentioned the word "satisfied" in your review. It's a great word to describe our app, because it's designed to help merchants achieve their e-commerce goals.

5 / 5 Share

June 27, 2023

Alex was incredible at helping me setup the app. Everything work as expected and results started happening almost immediately. Highly recommended!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that Alex was incredible at helping you set up the app and that everything worked as expected. We're also glad to hear that you saw results almost immediately. We put a lot of time and effort into training our customer service agents to be knowledgeable and helpful, and we're glad to hear that Alex was able to help you get up and running quickly. We're also glad that you're happy with the results that you're seeing. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

June 27, 2023

Funciona, Servicio Excelente, Si quieres aumentar tu tasa de conversion, este es uno de los caminos más adecuados. hazlo ahora.

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

¡Gracias por su revisión de nuestra aplicación Shopify! Estamos muy contentos de saber que lo encontró efectivo y que está satisfecho con el servicio que brindamos. Dedicamos mucho tiempo y esfuerzo a hacer que nuestra aplicación sea lo más fácil de usar y efectiva posible, por lo que nos alegra que le haya resultado fácil de usar. También nos alegra que esté satisfecho con los resultados que está viendo. Esperamos que continúe utilizando nuestra aplicación y que le ayude a alcanzar sus objetivos de comercio electrónico.

5 / 5 Share

June 23, 2023

Amazing customer service! Very fast response, Alex helped me with everything I needed in just seconds!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you found our customer service to be amazing and that Alex was able to help you with everything that you needed in just seconds. We put a lot of time and effort into training our customer service agents to be knowledgeable and responsive, and we're glad to hear that Alex was able to help you quickly and easily. We're also glad that you're happy with the results that you're seeing. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

June 22, 2023

Very good app and easy to use. Great customer service if you need any help for any reason at all. Would highly recommend!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you found it to be very good, easy to use, and that you had great customer service. We put a lot of time and effort into making our app as user-friendly as possible, so we're glad to hear that you found it easy to use. We also have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses. We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals. Thank you again for your review! We hope you continue to recommend our app to others.