Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,843
chart
#54
All reviews
June 21, 2023
The customer service was OUT OF THIS WORLD. I needed hand holding and they were there for me. Very patient. Very kind. Very Helpful. And the product is easy to use and change. Intuitive. I am more than happy.
Thank you for your review of our Shopify app! We're so glad to hear that you found our customer service to be OUT OF THIS WORLD. We put a lot of time and effort into training our customer service agents to be patient, kind, and helpful, and we're glad to hear that it's paying off. We're also glad to hear that you found our product to be easy to use and change. We designed our app to be as user-friendly as possible so that merchants of all levels of experience can use it to grow their businesses. We're so happy that you're more than happy with our app and our customer service. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
June 21, 2023
The app is very easy to use and has a minimalist design that reflects well with my brand in the checkout section and updated alongside theme updates as they occur. Furthermore, I'm most impressed by customer support and general troubleshooting. I would recommend the app for support alone, as they are quick to respond and give several options to come to a solution.
Thank you for your review of our Shopify app! We're so glad to hear that you found it to be very easy to use, has a minimalist design that reflects well with your brand in the checkout section, and that you're impressed with our customer support. We put a lot of time and effort into making our app as user-friendly as possible, so we're glad to hear that you found it easy to use. We also designed our app to have a minimalist design that can be easily customized to match any brand. We're also glad to hear that you're impressed with our customer support. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses. We're so happy that you're recommending our app for support alone. We know that customer support is important, and we're glad that you've had a positive experience with our team. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
Sept. 27, 2023
Lee-Ann was very helpful sorting out an issue I had promptly and was lovely to deal with.
Thank you for your review of our Shopify app! We're so glad to hear that you're happy with it so far. We put a lot of time and effort into making our app easy to use, so we're glad that you found it to be very easy to configure. We also designed our app to have a look and feel that blends in with existing webpages, so that merchants don't need to hire a developer to use it. We're excited to hear that you're happy with our app so far. We hope that you'll continue to use it and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team I would also like to add that we're always looking for ways to improve our app, so your feedback is valuable to us. If you have any suggestions for how we can make our app even better, please don't hesitate to reach out to us.
June 19, 2023
Supporto clienti SUPER! ottima applicazione,spero di riuscire ad usarla sempre al meglio per aumentare lo scontrino medio sul mio negozio,sono gentilissimi e ti aiutano a fare tutto ciò che chiedi! TOP
Grazie per aver recensito la nostra app Shopify! Siamo così felici di sapere che hai trovato il nostro supporto clienti SUPER e che sei soddisfatto della nostra app. Dedichiamo molto tempo e impegno alla formazione dei nostri agenti del servizio clienti affinché siano gentili e disponibili e siamo lieti di sapere che sta dando i suoi frutti. Abbiamo anche progettato la nostra app per essere facile da usare ed efficace, in modo che i commercianti di tutti i livelli di esperienza possano utilizzarla per far crescere le loro attività. Siamo così felici che tu speri di essere sempre in grado di utilizzare al meglio la nostra app per aumentare lo scontrino medio del tuo negozio. Siamo fiduciosi che la nostra app possa aiutarti a raggiungere i tuoi obiettivi e siamo sempre qui per supportarti lungo il percorso. Cordiali saluti, Riconverti squadra Vorrei anche aggiungere che siamo sempre alla ricerca di modi per migliorare la nostra app, quindi il tuo feedback è prezioso per noi. Se hai qualche suggerimento su come possiamo migliorare ulteriormente la nostra app, non esitare a contattarci.
July 20, 2024
I usually do not like when I have to refer to chats and emails for app assistance but this was top tier!! Anastassia was awesome! She was at my service to answer queries and even offered to relieve me by handling some of the adjustments herself. Stellar customer service!
Thank you for your review of our Shopify app! We're so glad to hear that you found Alex to be awesome and that he was able to help you with your queries. We put a lot of time and effort into training our customer service agents to be helpful and responsive, and we're glad to hear that it's paying off. We're also glad to hear that you're happy with our app. We designed our app to be easy to use and effective, so that merchants of all levels of experience can use it to grow their businesses. We're so happy that you had a positive experience with Alex and our app. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team I would also like to add that Alex is a valuable member of our team, and we're lucky to have him. He's always willing to go the extra mile to help our merchants, and he's always looking for ways to improve our customer support. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
June 16, 2023
Super flexible and useful app. Really helps with personalizations. I've just create first bunch of funnels and will wait for the results. Special thanks to the multilingual support team :) Vladimir, Anastasia, Alex
Thank you for your review of our Shopify app! We're so glad to hear that you found it to be super flexible and useful. We're also glad to hear that you're happy with the personalization features of our app. We know that every customer is different, so we wanted to give our merchants the ability to tailor the app to their specific needs. You can change the text, images, and even the products that are offered in the upsells and cross-sells. This level of customization is really unique in the Shopify app market. We're also glad to hear that you're happy with our multilingual support team. We have a team of experienced and knowledgeable agents who are available in multiple languages to help with any questions or concerns. We're committed to providing our merchants with the best possible support so that they can focus on growing their businesses. We're excited to hear about the results of your funnels. Please feel free to reach out to us if you have any questions or concerns. We're always here to help. Thank you again for your review! We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
June 15, 2023
Alex is the best! He set everything up for me and edited everything to French for my two French stores. He was efficient and did not take long. Just his help is worth testing the app out!
Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales😎
June 15, 2023
Great App. Easy Set Up. Outstanding Customer Service. Looking forward to creating more sales in the future...
Thank you for your review of our Shopify app! We're so glad to hear that you found it to be great, easy to set up, and that you had outstanding customer service. We put a lot of time and effort into making our app as user-friendly as possible, so we're glad to hear that you found it easy to set up. We also have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses. We're excited to hear that you're looking forward to creating more sales in the future. We believe that our app can be a valuable tool for any Shopify merchant who is looking to increase their sales and boost their store. Please feel free to reach out to us if you have any questions or concerns. We're always here to help. Thank you again for your review! We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
June 13, 2023
Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...
Thank you for your feedback! Anastasia is great. We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email [email protected] and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care
June 11, 2023
Merci à Alex pour son aide précieuse ! On est très bien accompagné pour démarrer avec l'application.
Merci pour votre avis incroyable 🙏 Notre équipe d'assistance est toujours prête à vous aider et vous souhaite de nombreuses ventes😎
June 10, 2023
helpful and converts. I will recommend for anyone who is looking to increase sales, boost their store
Thank you for your review of our Shopify app! We're so glad to hear that you found it helpful and that it's helped you to increase your sales and boost your store. We're always working to improve our app, and your feedback is valuable to us. We're glad to hear that you found it easy to use and that it's been effective in helping you to upsell and cross-sell to your customers. We're also glad to hear that you're willing to recommend our app to others. We believe that our app can be a valuable tool for any Shopify merchant who is looking to increase their sales and boost their store. Thank you again for your review! We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
June 10, 2023
Great service I was on the verge of deleting the app and the rep was amazing thank you so much for your assistance made all the difference
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 9, 2023
La atención es inmediata y resolvieron mis consultas inmediatamente. Realmente no tuve que esperar a diferencia de otras apps que tardan 24 horas.
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 8, 2023
I had some questions that I could not get resolved from YouTube videos so I decided to use the chat function. I'm so glad that I did. Lee-ann was such a great help! My issues were resolved promptly, and she was extremely kind and helpful.
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 8, 2023
Lee-ann was amazing. Had been doing a lot of research on post purchase apps and this is really great!
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 8, 2023
You have to figure out the funnels first but then the app works good. Good and fast support!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
June 7, 2023
Excellent demo, took time to listen to specific requirements Very detailed explanation of all the app features
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 7, 2023
I am not at English but Alex was nice and a great help for me to understand how the App works. Thank you!
Thank you for your amazing review🙏 Our support team is always ready to help 😎
June 6, 2023
This app is great and actually creates post-purchase sales. Alex was a huge help in setting up some important details that i looked over!
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
June 4, 2023
Alex was AWESOME!! took the time to actually check my page and made some suggestions, even implemented them for me! Great first experience! Thanks again Alex :)
Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎