Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,843
chart
#54
All reviews
March 17, 2023
Charlene was adorable, knows a lot, and helped me configure all the settings in my account, very assertive too.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
March 17, 2023
I did not know how to use the funnel and tried various ways with help, but could not get it to work, so I contacted support. I did so, and CHALENE responded immediately. charlene's response was very prompt and she was very attentive and detailed in her support. She also took in what we wanted to do and helped us set it up, which we appreciated.
Thank you for your amazing review🙏 Our support team is always ready to help 😎
March 16, 2023
very nice ,, they helped me a lot. one of the best app very nice ,, they helped me a lot. one of the best app
Thank you for your amazing review 🙏
March 16, 2023
Great App, results driven. Great customer service. we loved using it... though it does not work or compatible with our customized products
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March 16, 2023
The response speed of the customer service is really super fast, and it can perfectly answer my questions. I like this app very much.
March 16, 2023
Alex was awesome in explaining the little bits I wasn't sure about. About to give the app a go. Was recommended by a coach. Everything looks as promised!
March 15, 2023
We are new to this platform and are learning the ropes. Had some questions for customer service via chat and the tech Ashley was incredibly knowledgeable, patient and helpful. That is very refreshing. He provided a lot of insight and screenshot explanations and took the time to really answer my questions. Very professional and appreciated!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
March 15, 2023
hey ReConvert, thanks a lot for very helpful support during setup and troubleshooting, now waiting for effects and conversion :)
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
March 14, 2023
I've had this plug in for over a year now, and the difference is night and day. So many amazing features like the birthday, order tracking and even funnel build outs. Not to mention customer service is stellar!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
March 14, 2023
Great support. they were able to fix my problem with the live thank you page change request and now it works properly
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
March 14, 2023
Great app and customer support. Increased my AOV and can see where my customers are coming from. The only feedback I have is to have a clear overview of percentages of the post-purchase thank you surveys. Now I have to check each order individually. Still, I definitely recommend the app!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
March 13, 2023
Great app. Very happy with the way it works and performs. Easy to use and bug-free. Customer service is very responsive.
Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎
March 10, 2023
New to reconvert but fantastic customer service! Prompt and helpful, they setup the sales funnel for me which was great!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
Dec. 7, 2023
The app adds a lot of value, and for the most part, I am very happy with it. However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
March 9, 2023
Lee-Ann is amazing she helped me instantly!x She was so quick to respond and great person great stuff
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
March 9, 2023
Lee-ann was incredibly helpful and provided me screen shots to help set up a funnel that excludes wholesale products.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
March 8, 2023
Great app for crosssells and upsells & super customer service when I needed to tweak a setting with Charlene.
March 8, 2023
Customer Support person Alex was great. Very knowledgeable and fixed my issue very fast. Have been using this app for almost 2 years now and never had an issue.
March 8, 2023
Alex from customer service was incredibly helpful with getting the funnel set up and live for me in a matter of minutes. Very grateful!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎
March 7, 2023
The app is working great till now. Was easy to set up with pre-existing funnel templates and exit pages. They have live support on chat. Alex was super helpful in resolving my questions and even suggested a few things to improve performance.
Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you even more sales 😎