All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2023

Charlene was adorable, knows a lot, and helped me configure all the settings in my account, very assertive too.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 17, 2023

I did not know how to use the funnel and tried various ways with help, but could not get it to work, so I contacted support. I did so, and CHALENE responded immediately. charlene's response was very prompt and she was very attentive and detailed in her support. She also took in what we wanted to do and helped us set it up, which we appreciated.

Using app

7 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 😎

5 / 5 Share

March 16, 2023

very nice ,, they helped me a lot. one of the best app very nice ,, they helped me a lot. one of the best app

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏

5 / 5 Share

March 16, 2023

Great App, results driven. Great customer service. we loved using it... though it does not work or compatible with our customized products

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 😎

5 / 5 Share

March 16, 2023

The response speed of the customer service is really super fast, and it can perfectly answer my questions. I like this app very much.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Alex was awesome in explaining the little bits I wasn't sure about. About to give the app a go. Was recommended by a coach. Everything looks as promised!

Using app

41 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2023

We are new to this platform and are learning the ropes. Had some questions for customer service via chat and the tech Ashley was incredibly knowledgeable, patient and helpful. That is very refreshing. He provided a lot of insight and screenshot explanations and took the time to really answer my questions. Very professional and appreciated!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 15, 2023

hey ReConvert, thanks a lot for very helpful support during setup and troubleshooting, now waiting for effects and conversion :)

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 14, 2023

I've had this plug in for over a year now, and the difference is night and day. So many amazing features like the birthday, order tracking and even funnel build outs. Not to mention customer service is stellar!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎

5 / 5 Share

March 14, 2023

Great support. they were able to fix my problem with the live thank you page change request and now it works properly

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 14, 2023

Great app and customer support. Increased my AOV and can see where my customers are coming from. The only feedback I have is to have a clear overview of percentages of the post-purchase thank you surveys. Now I have to check each order individually. Still, I definitely recommend the app!

Store

Deekie

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 13, 2023

Great app. Very happy with the way it works and performs. Easy to use and bug-free. Customer service is very responsive.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

March 10, 2023

New to reconvert but fantastic customer service! Prompt and helpful, they setup the sales funnel for me which was great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎

2 / 5 Share

Dec. 7, 2023

The app adds a lot of value, and for the most part, I am very happy with it. However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care

5 / 5 Share

March 9, 2023

Lee-Ann is amazing she helped me instantly!x She was so quick to respond and great person great stuff

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎

5 / 5 Share

March 9, 2023

Lee-ann was incredibly helpful and provided me screen shots to help set up a funnel that excludes wholesale products.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎

5 / 5 Share

March 8, 2023

Great app for crosssells and upsells & super customer service when I needed to tweak a setting with Charlene.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Customer Support person Alex was great. Very knowledgeable and fixed my issue very fast. Have been using this app for almost 2 years now and never had an issue.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

5 / 5 Share

March 8, 2023

Alex from customer service was incredibly helpful with getting the funnel set up and live for me in a matter of minutes. Very grateful!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales 😎

5 / 5 Share

March 7, 2023

The app is working great till now. Was easy to set up with pre-existing funnel templates and exit pages. They have live support on chat. Alex was super helpful in resolving my questions and even suggested a few things to improve performance.

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you even more sales 😎