Upsell.com ReConvert Bundles
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.8
feedback
2,745
chart
#51
All reviews
May 9, 2025
This crew is sooo customer focused. I'm not techie, but needed to optimize my setup. Ashley and Shafta came to the rescue. They rearranged my flow exactly as needed. Really appreciate how friendly, patient, and professional they were in this. Highly recommend ReConvert! So many app providers have sparse personal attention. Not these guys! Set up so EZ it frightened me. Thanks ReConvert Miguel
Haha we're trying to provide personal care to each user of the app! thank you for appreciating it!
March 17, 2022
Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Dec. 27, 2022
what a great app 3% UPSALE , we just started to take advantage of all the possibilities. on the default funnel, it already covered its cost.
What a great review! thank you so much
March 15, 2022
Must have app! I have tried several other upsell apps and this one is the easiest to use, and offers the most customizability. It is an easy way to increase revenue and increase the customer experience.
Thank you so much!
March 10, 2022
We were trying to setup the complex upsell funnel and asked for Erics help and he did it in a few minutes. Awesome support.
Thank you so much for the review! we're doing the best to help, please let me know if you'll have any changes needed to your post purchase funnel :D
March 10, 2022
The setup is quite simple and the possibilities for settings are numerous. My problem is that I can't style the app via CSS. Certain titles and fields have the wrong colours or sizes and this cannot be overridden via theme.css.liquid. Support was already overwhelmed with this (pretty basic) request.
Thank you for your feedback! We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Please email [email protected] and write Jordan in the subject and we can try to resolve this and work through any issues together. Best wishes! Jordan | Customer Care
March 8, 2022
Très bonne application que je conseil à tout le monde. Un très bon échantillon d'options, toutes plus pratiques les une des des autres.
Merci beaucoup pour l'examen!
March 7, 2022
Perfect application. Great customer care. Recommended using this app on your store. Thank you so much!
Thank you so much for the review!
March 6, 2022
Having been a user of One Click Upsell with a previous brand that I sold, I am so thrilled with how much easier (and much, much cheaper) ReConvert is for my new brand! The setup was so simple, and the support is incredible. Here I am on a Sunday morning and Erik was right there to help me out. I have already made several upsells and I am sure with some fine tuning and testing I will make many more. The best part about this compared to One Click Upsell is that it doesn't break Shopify's native checkout process and works seamlessly with everything.
Thank you so much for the review! We're always here to help!
March 3, 2022
great app, simple and effective! i use it a lot and customer service is really great! I'm very happy with this app! Try it and adopt it! thank you for the service i'm very grateful
We're always here to help :D Good luck with the app <3
March 1, 2022
Great app, I've only used it for a week and have already seen results. Any small business should have this!
Awesome to hear! good luck with the app!!!
March 1, 2022
I installed this app 15 hours ago, and it already generated an extra $57 in revenue. The Setup is so freakin simple, their "Magic Setup" literally just matches the thank you page to your theme and you´re done. One of the more impressive apps I have seen
YESSSS this is awesome! we're so happy to hear you're making money with our app!
March 1, 2022
I used this app to upsell on both after purchase and on the thank you page... I like that it comes preloaded with a template but even better than that.. I like that you can customize each option!! We are very mindfull of customer experience and staying on brand and this app allows so many adjustments for your needs... the pay scale is super fair as it is a proven ROI .. essentailly it paid for itself in just a few days and now the rest of the month is pure revenue... also their customer support is AMAZING!!! I only wish we got this installed sooner
Thank you so much for the review! We built the app in a way that it should pay for itself 10X or more!
Feb. 27, 2022
i used this app, found i needed to learn a lot of it, but when i messaged the company on the little messenger, Alex did all the hard work for me in in a few minutes. Superb Customer service. I will wait to see how the app performs, but the staff are great. Thanks Alex.
Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎
Feb. 26, 2022
Super easy to set up and works well. I started recommending products and collecting birthdays right away. Support is prompt and helpful too!
Thank you for your great review🙏 Our support team is always here to help you😎
Feb. 23, 2022
Excellent app, very help full! Everything we need for upsell inside one app. Very recommended, thanks!
Thank you for your great review and feedback🙏 We wish you even more sales😎
Feb. 23, 2022
Great ongoing support and the results are showing since implementing their new funnel feature, recommend!
Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎 Also wish you even more sales.
Feb. 20, 2022
While the premise of the app is good, there are some things you might want to consider beforehand. The first is that you will be charged for every sale you make on Shopify, not just the ones generated by the app. They make this clear, but it is odd to take credit for something you didn't contribute to. They mention in their help docs, "We built it in a way that makes sure the ROI on the app is always positive." This leads one to believe that the ROI numbers are being artificially inflated. The other problem is specific to Printify users. There is no integration with them. If a customer buys an upsell item, it is not communicated back to Printify, leading to the customer missing part of their order. HUGE issue, lack of automation, and unbelievably time-consuming for high volume stores to check each order manually to look for upsell items. Their tagging system doesn't work either as I found out, hoping for a workaround. Hopefully, your experience is/was better than mine, but ReConvert is a pass.
Hi there, this is Eric the CEO. First of all, thank you for the honest feedback. I tried calling your number but got no response, could you please get back to us? :) The order editing feature is built to support Shopify, it's near impossible for us to support all other apps directly, so we expect other apps to build support for Shopify order editing (it's a basic requirement for fulfillment apps). We can reach out to Printify and ask when they're planning on supporting order editing & I'm 100% sure it's on their roadmap. If Printify does not support order editing It's a much bigger issue than ReConvert upsells and you should be aware of this and communicate this to them. One thing you can do to solve this, for now, is to set the app to create a new order instead of adding the item to the original order (let me know if you need help with that). To make things clear, we do not charge based on generated revenue because many of our stores are using the app for features such as birthday collectors, surveys, order tracking etc. Therefore, it wouldn't make sense for us to charge based on revenue, since these widgets don't generate any revenue. That said, you will still get an insane ROI on the app if you set it up right, I don't mind jumping on a call and going over all the issues you have, I promise we can figure things up together One last thing, you said that the tagging system isn't working, can you please explain what didn't work for you so we can fix it? We take bugs very seriously. Please get back to me, I'll do my best to make sure you get a better experience with our app next time :) Eric.
Feb. 19, 2022
This app is very simple to use. It’s a great way to capture more sales. Support has been great as well.
Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎
Feb. 16, 2022
Love this app. Vladimir was a great help to get set up. It started working within minutes of install!
Thank you for your feedback🙏 Our team is always ready to help you, day or night😎