All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
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5 / 5 Share

Sept. 20, 2022

A very extensive app with which we were able to create various funnels. The support supports you with questions and problems very competently and super fast.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Sept. 19, 2022

Alex was super helpful in telling me what to do to generate more up sales. can’t wait to see what this app will do for my small business!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Sept. 18, 2022

The app is very easy to use and we're already seeing extra sales using the post purchase upsell feature

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 and wishes you many sales 😎

5 / 5 Share

Aug. 27, 2023

Great app. easy to set up. killer support and always ready to help with any customised design and changes we needed.

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your amazing review! We are happy to hear that you were satisfied by our customer support service right from the start! Our customer support service runs 24/7 - always ready to attend to you, so feel free to reach out to us through our support channels. Thanks again and have a good one!

5 / 5 Share

Sept. 14, 2022

I have used this app for awhile and consistently get good results. Immediate support from team when needed. I recommend this app.

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 and wishes you many sales 😎

1 / 5 Share

Oct. 17, 2022

Your Idea of ROI from using your app is insane, you think because our store generates money on its own that you can take credit for all conversions except you only count for less than .001 percent of those conversions. also, most people clicked on the upsell by accident, and then we returned those purchases and still lost money by being charged by your app. It's pretty trash don't waste your time there are other ways to upsell. Too Expensive for the actual money it brings in.

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

Hi everyone at Alpine Products :) Thank you for giving us a chance and thank you for your honest review. I've been trying to reach out multiple times using any possible contact details I found including emails, calls, IG & contact forms but couldn't get an answer from any of your team members. I want to address some of the points mentioned in your review: 1. We only count orders that are 100% attributed to ReConvert, this is something we're very proud of, if you have cases of specific orders that were attributed incorrectly please reach out and we will investigate such cases if identified as bugs. In such cases you'll also be compensated for such orders :) 2. About customers getting confused with the accept vs the decline buttons, we optimize for conversion so we use a "link" as the decline button, this work for some audiences that are more technical, for other less tech-savvy audiences it might be confusing. This is what we make it look like by default: shorturl.at/oIL38 But you can easily make it look like this: shorturl.at/fopU9 Or even like this: shorturl.at/nC279 to prevent any confusion from happening. I wish you'd reach out to our support team, we could have solved everything in about 5 minutes, our support is available via live chat 24/7 and even on calls when necessary. Please get back to me personally and let me fix the experience you've had so far with our app, I'm sure it can benefit you're business and generate extra revenue without any headaches. Looking forward to your reply, Eric | ReConvert CEO

5 / 5 Share

Sept. 9, 2022

L'application en tant que telle n'est pas facile à mettre en place. Par contre, Ashley du soutien technique a été adorable. Il m'a beaucoup aidé et prenant le temps de bien m'expliquer et de m'assister pour mettre en place ma première offre. Merci Ashley !

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre avis et vos commentaires incroyables🙏 Notre équipe d'assistance est toujours prête à vous aider 24h/24 et 7j/7 😎

5 / 5 Share

Sept. 9, 2022

Great experience so far. I downloaded this app because i needed to add cross sell and up sell to my web page and now I realized that this app is way more than that including surveys and better experiences for clients.

Store

Venner

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 We built the app specifically for your needs 😎

5 / 5 Share

Sept. 7, 2022

I just downloaded this app this morning, it was seamless to set up and integrated beautifully with our checkout page. I've seen platforms like Narvar charge hundreds of dollars for just as much a month. This app has far exceeded my expectations and the customer support (Alex is the best!!) was beyond spectacular!

Using app

About 5 hours

Total reviews

28

Average rating

4.9

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Sept. 7, 2022

This app takes the guesswork out of funnels. I might even use it instead of my email funnels for post-purchase specific funnels as it uses Shopify's data and is instant at point of purchase. Fantastic support - thanks Alex!!

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Sept. 7, 2022

Alex de chez Reconvert m'a bien conseillé. L'app est vraiment génial et simple pour la configurer, il y a plusieurs langues donc on n'est pas perdu. Il y a plusieurs options pour l'upsell ainsi plusieurs choix à faire et tester tout dépends du produit que l'on vend.

Store

Malonn

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Merci pour votre excellente critique🙏 Notre équipe d'assistance est toujours prête à vous aider 24/7😎

5 / 5 Share

Sept. 5, 2022

Great app with great options and upsells to help you increase your AOV. The support team is also very helpful

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Jan. 11, 2023

I love ReConvert. Not only is it a very effective tool to upsell to my customers (V happy customers too as they love getting a bargain) but they are so helpful whenever you need help. Thanks guys, esp Anastasia who rocks!

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 We wish you many sales😎

5 / 5 Share

Aug. 31, 2022

Easy to setup, this has been a very effective upsell tool for us that also provides more value to our customers.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Wish you many sales.

5 / 5 Share

Aug. 31, 2022

I just installed the app for the first time and it was all new for me but looks very promising. I got in contact with Alex and in a blink of an eye he helped me set up the right funnel and also was very friendly giving me his best advice regards what works better with the app. Thank a lot Alex.

Store

DORSYA

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 and wishes you many sales😎

5 / 5 Share

Aug. 31, 2022

The app is wonderful. Perfect for your business and the support you receive from the staff is great.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Aug. 29, 2022

It is a little difficult to set up initially, but I think it is worthwhile to introduce. It is also nice that you can start with free.

Using app

26 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Aug. 28, 2022

Amazing App & Customer Service! It's incredible that such important things can be implemented using a plugin!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Aug. 24, 2022

Lee-Ann was so wonderful helping me get this loaded. She did most of the work. Being a small business owner, my time is so limited and I cannot be an expert in everything. So, having the help is an enourmous sense of relief. I know the app is set up correctly for my needs-- Thank you Lee-Ann!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

Aug. 24, 2022

I downloaded the app to my store and did not configure the flows in the software. When the software started running by default I was not happy. I called support and in a Zoom call the company representative helped me set up the flows exactly as I wanted. The representative was professional and courteous and answered all my requests and questions. Definitely recommend the software and the excellent support.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎