BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
300
chart
#2,275
All reviews
Rating Breakdown
Oct. 15, 2024
Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!
Sept. 17, 2024
Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!
March 8, 2024
I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!
Feb. 2, 2024
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
Dec. 28, 2023
Great Support
Thanks for the great review! We are glad to hear that our support team was able to assist with your inquiries. Thanks for choosing Bold!
Dec. 7, 2023
Awesome customer service! I've never seen more helpful people than here.
Thanks so much for your kind words! Our support team will be thrilled to hear your review. We are always here to help! Cheers!
Nov. 23, 2023
I have not implemented the membership offering yet, but I did get everything set up tonight with Brysen. He went above and beyond what my expectations were to make sure that not only things looked how I wanted but were in the proper places also. He was kind and patient with me and I couldn't be more grateful!
Thanks for the great review! I'm glad that I was able to help during our conversation earlier.
Sept. 25, 2023
It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.
We are so happy to read your kind review. Thank you so much for writing in and sharing your experience. Our support team is always happy to help. We look forward to working with you in the future as well!
Sept. 21, 2023
Esha was very helpful and escalated my issue so that Tier 2 could resolve it.
Thanks so much for your positive review and thanks for choosing Bold. We are so glad to be able to help!
Sept. 6, 2023
It's a great app to help simplify business and earn more capital.
Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!
April 13, 2023
Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks
Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!
March 22, 2023
I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option. WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself. Highly recommend, especially due to the great customer service.
Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!
Jan. 24, 2023
They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.
Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!
Oct. 4, 2023
I use this app on my other store and it started off causing many problems however we discovered this was because it never installed correctly once we got to the bottom of this and their support fixed it, it worked fine. Great app.
Thank you for taking the time to write in with your feedback. We apologize for the delay in communication. I can confirm our team has responded and is happy to help with the install. Please keep an eye on your inbox for our message. We are always happy to help!
Nov. 2, 2021
Jusqu'à date c'est vraiment une application sympa! Je l'aime bien et le service a été rapide quand j'ai eu besoin.
Thank you for your kind review! We are so happy you chose Bold!
Aug. 28, 2021
Although I was worried about my English, I managed to publish my plan. Esha was always polite and quick to respond to my questions. How reassuring it must have been. Thanks, Esha, I appreciate it.
Appreciate the review! Kudos have been passed along to Esha. Thanks for choosing Bold.
Aug. 22, 2021
This App is excellent. Take the time (30 minutes) to get familiar with it and it will exceed your expectations. Also, if you are hung up on anything, work with Bold Support through their online chat. They are very responsive and helpful.
Thank you for your kind review. We are so happy that you are enjoying the app, we are always here to support in anyway we can!
Aug. 10, 2021
So far so good! Installation was extremely fast and I can't wait to dig in and utilize the functions.
Thank you for the review! We are excited for you to start using the app. Thank you for choosing Bold.
July 26, 2021
The ease!! I had an issue this afternoon, reached out and within a min someone was available to help. It was user error lol, but Kristopher was kind, patient and super helpful. Thanks Kristopher for making this easy!
Thank you so much for the kind review! We're so happy that Kristopher was there to assist you. Thank you for choosing Bold.