All reviews

Rating Breakdown

  • 5
    76% (226 ratings)
  • 4
    8% (25 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (37 ratings)
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5 / 5 Share

May 11, 2016

Upon my first reaction to this app, I found the installation process to be over my head. After asking the support team for help, some 20 emails later, we have everything set up and working properly. A great and easy way to manage recurring payments on shopify!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2016

MARTY was very responsive when I needed assistance !! The APP was very easy-to-use that even a newbie like me was able to set it up. I am happy that my website will able to accomplish what I have imagined. Take a BOLD move and try it !! :-)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2016

Great plugins! Great customer service! I would recommend Bold to anyone creating a website, especially if you are not a professional website coder! :) I had some issues and could not figure them out on my own, Marty, with customer service was very helpful and completed the tasks for me promptly. A+

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

April 13, 2016

Marty did a great job, he installed the liquid code within minutes of me requesting it. Unfortunately, the app is not what I was looking for. It is missing some key features like being able to define a few options for the different types of memberships or the ability to charge a one-time set-up fee for a membership. Too bad...

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 11, 2016

Thank you Mohammad, that was super fast ! I have asked for Bold's help with installing the app and Mohammad dealt with it within the hour, that's as good as it gets when it comes to customer service. Haven't actually tried the app yet but, judging by the reviews, I'm sure it will be awesome. I would def use more BOLD apps in the future.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2016

Customer service was great and addressed my concern in a reasonable amount of time. The apps are great.

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 10, 2016

The app is well put together but could use a few upgrades which I'm sure the bold team will be working on. So far it seems like it will do what I need it to and I look forward to updating my review after bold continues to update the app and I get more use out of it. I can't say enough nice things about the bold customer service team. They are very quick to respond and helpful.

Using app

25 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 10, 2016

Customer service on Bold was great. This app has good features and in time could be perfected.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 28, 2016

Thanks for the quick and efficient service Mohammad. I will review the app once I have completed testing.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2016

Great support ! Thanks to Marty & Holly for getting us setup smoothly. Looking forward to tryout out more apps with bold.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 15, 2016

This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface. The level of automation offered by this app means that some coding is required - and stuff can go wrong at this stage - but the support team are very helpful, in my case Marty and Corey were on the case and got things resolved within the time promised. A great app to use if you are prepared to wait maybe two or three days setup time to iron out the code - but after that, your membership system is ready to run day-to-day without any intervention or management.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2015

So far the app has been working very nicely in more store.

Using app

About 1 month

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 13, 2015

I'm giving this a one star review because their customer service is non-existent. Completely unprofessional. Don't bother signing up for a time slot either, they won't call. Disappointing app for the most part too. The widget is very ugly when it's on your website. Also, when they installed their code, they broke my website. I had to go back to an older theme to get it fixed. Somehow they made it so my add to cart buttons wouldn't work. I really don't recommend this app at all. There are much better ones out there that don't require any special coding.

Using app

8 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Dec. 11, 2015

I am using this app for a week. It has been installed by Bold App developers just fine. We had some issues after the installation but the team was very eager to solve the problems. I love this app because it is the only recurring application that is able to work with Paypal ( without need for Braintree account or Stripe). The idea behind the Recurring Membership application is great. The only issue you may find is that when a member unsubscribe from the membership, app automatically bans the member's access to membership area without considering the membership period. But I am sure the developer team will solve that issue too as the app is in beta test. Thanks to Corey and Marty for their help!

Using app

6 months

Total reviews

2

Average rating

3.5

5 / 5 Share

April 20, 2016

This app is the bomb, and has converted my simple website into the recurring revenue engine by allowing me to give users access to premium content for a small annual fee. The options that they have for allowing you to structure the membership programs with the use of smart lists and also to be able to show or hide content is great as well. I've only scratched the surface on how I can use this product but I LOVE it! PS. Their concierge service for the installing of the app worked like a charm, and while I was trying to work out how the Membership application worked they were super responsive and helped me out along the way. PPS. This is the third application that I have bought from them and each one is better than the other

Using app

About 5 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 23, 2015

They have messed up my theme since Friday 20th November. After they installed the app, the prices were not showing up anymore under the products in the collections pages. Was impossible to reach them during the weekend to fix the problem. But was not only that. Monday after many hours they opened the office they have fixed the price issue in the collection page and ruin the design of the head menu of moooh.net and the design of the product page. http://moooh.net/products/cute-geometric-pattern-hoodie-sweater . The worst part of this big mess that i've a Facebook and adwords campaign running for an investment of $30K and Bold seems doesn't care a lot to hurt my ads campaign. BE AWARE BEFORE TO INSTALL THIS APP. BOLD SUPPORT CAN LET YOU STUCK TO NOWHERE IF YOU GET A WRONG INSTALLATION OF THE LIQUID IN YOUR THEME. Now, I have to hire a developer to clean Bold mess.

Store

Moooh

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 21, 2015

Getting set up with Recurring Memberships was super easy. I booked an appointment with Ben as soon as I added the app. I wasn't sure if it was exactly what I needed for my new offering, but after speaking with him, I felt confident it was. Michal was super helpful in doing the code update that needed to happen for the Recurring Membership to work. He got it done in less that 24 hrs! So far things have been nothing but great. Thanks Bold!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2015

I have been extremely impressed with the level of support I have received with getting information and support. The level of communication has been fantastic (big thanks to Ben from Bold app support). The layout of the app is clear and logically laid out. I have enjoyed my overall experience so far and look forward to our working relationship :) Many thanks again to Ben. Also big thanks to Corey, you have been a great :) Corey has been very effective & efficient with replies, advice and problem solving. Hans / www.smileytummy.com

Using app

About 1 year

Total reviews

1

Average rating

5.0