All reviews

Rating Breakdown

  • 5
    76% (226 ratings)
  • 4
    8% (25 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2020

I decided to utilize this for my Shopify store to add a membership area and had a few questions after set up (which was really easy). I contacted support by chat and Priyanka and Bhumi were amazing at helping. What started as one question turned into a half dozen from me and they offered assistance with each one without hesitation and in a way that was really easy for me to understand. My only wish for the app would be that we were able to create different thank you / success of registration pages for each plan....but I'm sure that may be something that expands upon in the future. (wink wink development team). So happy I decided on this one after much research. UPDATE: I had to contact chat again the following day and was connected to Naman who was amazing as well! I was given excellent and clear instructions on how to do something that was a bit 'out of the ordinary'. I can't say enough good stuff about their customer service team!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2020

The app is really useful and their customer service is really great. Will solve your problem immediately.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

I recentrly started using Bold memberships. I have recieved excellent support and service from the bold team, Especially Aryan Sharma.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Naman was amazing in helping me to finalise my membership. So knowledgeable. Thank you Naman, for your assistance. ;0)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Love the app – it turns out there are some conflicts with page builders (specifically PageFly) which is a bummer, but Carter and Bhumi from the customer service department helped me figure out a workaround, and were extremely helpful and patient as we figured out a solution together. Their customer service is genuinely unparalleled – I'd rather have a workaround that isn't quite what I envisioned and have this level of customer service than use any other app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

Thank you Mayank great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2020

Great membership app and amazing customer service! Setting it up has been very easy thanks to their team.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Extremely fast and helpful support when need to help install apps. Took all the hard work away, and the apps look great. Keep up the good work.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

Marty installed far quicker than the estimated time. Offered additional advice and tips. Included some recommendations with links to support my requirements. Excellent service! The App itself is far more user friendly than previous Apps. Very impressed.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2020

Naman from Bold Memberships helped me and was excellent at responding in a timely fashion and helped me solve the problem. I greatly appreciate it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2020

Marty from the customer success team was faster than expected and provided excellent guidance! Now I will test the app, but customer service already receives 5 stars.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2020

Customer service from Naman and Esha was great and prompt. All my questions answered in a jiffy! Appreciate it!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

Totally recomend thos app, very fast support which is the most thing i value, overall excellent service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

App is very useful for creating memberships! My store uses multiple tiers of yearly memberships, and Bold Memberships has met my needs for customer tagging and is easy to add as well! Customer support has been fantastic as well, Naman from Bold support helped change back end areas to customize my store!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2020

The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great support, thanks to Carter and his precise and convenient answers. I'm always pleased to the support of this App, they never failed me.!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Priyanka did a great job taking care of my Shopify issues. I recommend Bold Membership. What a great app!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 20, 2020

Do not use this program or any other program by BOLD. They had a glitch in the system and unsubscribed all my monthly subscribers. Over 80 members to be exact and 8 months of work down the drain. Not to mention zero support from these people. I’m taking legal actions against this company for the financial damage they caused me.

Using app

Over 1 year

Total reviews

1

Average rating

1.0