All reviews

Rating Breakdown

  • 5
    76% (228 ratings)
  • 4
    8% (25 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (37 ratings)
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5 / 5 Share

June 23, 2020

Mayank was AMAZING on helping me set up Bold Memberships. We are still in Beta mode, so I have not fully tested the functionality but customer service has been very good. I live in EST and have found later in my work day yields the quickest chat responses.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

I used the service to help with embedding the membership widget. Naman was extremely helpful, patient, and courteous. He walked me through the steps, then helped me evaluate the success. Very pleased customer!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Kelsey was very helpful and nice. I would definitely recommend Bold Memberships to anyone that's looking for similar services.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 11, 2020

Functionality is great, but their service is even more impressive (Mayank is phenomenal!). Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

The customer support is AMAZING! I had a live chat with Kelsey and she helped me so much! Also, Bhumi jumped in and helped with a bit of code that made ALL the difference in what I was trying to do. Thanks, Kelsey and Bhumi! You're the best! Also, Naman gave me excellent customer service today. Everyone at Bold Memberships is helpful and great!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 3, 2020

Quick response and very helpful support team. App works great. Looking forward to use this on multiple e-commerce ventures were rolling out in the future.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 26, 2020

Could not have asked for better service. Carter from Customer Support immediately helped me upon request, figured out the issue I was having, and gave me the solution. I highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

Great service and support from Bold. Well done as usual. I had some issues getting it all set up, but Bold support Samantha helped me quickly and professionally.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

great customer service Multi tiered membership solution easy to use I highly recommend it have a nice day

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

So far this app is working great, the Bold team was super helpful when I ran into some questions with Styling the forms. Saved me lots of time with my set up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2020

I am using this app to setup a membership site. I've found the help chat very useful whilst developing this. Aryan helped me today with queries and I was impressed that they will also alter code when necessary.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

I used the app to create a members only area of my store/blog. Marty and the Bold team took care of it for me and set everything up perfectly!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Carter was very helpful! He provided excellent support, guidance, and helped answer all my questions.

Using app

9 months

Total reviews

1

Average rating

5.0