BOLD Memberships App
Best eCommerce Membership Plan App - Shopify Memberships App
Rating
4.3
feedback
86
chart
#3,908
All reviews
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April 22, 2020
I recentrly started using Bold memberships. I have recieved excellent support and service from the bold team, Especially Aryan Sharma.
April 22, 2020
Naman was amazing in helping me to finalise my membership. So knowledgeable. Thank you Naman, for your assistance. ;0)
March 16, 2020
Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!
March 6, 2020
The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.
March 3, 2020
While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.
Feb. 27, 2020
Great support, thanks to Carter and his precise and convenient answers. I'm always pleased to the support of this App, they never failed me.!
Feb. 25, 2020
Priyanka did a great job taking care of my Shopify issues. I recommend Bold Membership. What a great app!
Jan. 21, 2020
I use Bold Recurring Memberships for my dog walking/pet sitting business. Their customer service has always been extremely helpful whether communicating via email or chat. Their agent, Priyanka, in particular, has helped me find solutions and answers to my questions and has been a joy to work with.
Jan. 15, 2020
I think the app is very useful for our small business requirement and the team installing the app for us, really helps a lot. It makes easier for us to use the app. I would recommend this app to others.
Dec. 20, 2019
Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.
Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that Kelsey was able to help you out with troubleshooting! Don't hesitate to reach out if we can do anything else for you. :-)
Dec. 16, 2019
The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!
Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-) Please don't hesitate to reach out if you need anything else! We'd be happy to help again.
Dec. 4, 2019
So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.
Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love! Jade is awesome at what he does - we're glad to hear he was able to get the app installed and help you getting set up! Please let us know if we can help you with anything else. :-)
Oct. 29, 2019
The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections. Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed. Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!
Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!
Oct. 25, 2019
Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself
Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between. We're glad you were able to access our customer service team in order to get some help from Guri.
Oct. 2, 2019
Chintan helped me resolve my new Bold plan issue quickly and provided a back-up link for future reference when needed. Thanks!
Hi there, thanks so much for the review! We're so glad to hear that Chintan was able to help you out with the issue you were experiencing with the new plan - so sorry you ran into that in the first place! So glad to hear that he was able to provide you a back-up link as well, just in case you happen to run into the problem again! Thanks again for taking the time to leave us a review. Your classes sound very interesting. :-)
Sept. 30, 2019
Chintan Trikha helped me out a lot when it came to bold membership tagging. He was very patient and helped me figure out exactly what i needed to know! Very helpful
Hi there, thanks so much for taking the time to leave us a review. We're so glad to hear that Chintan was able to help you out with the Memberships tagging feature - please don't hesitate to reach out if you have any other questions! Also, best of luck with the launch of your store!
July 7, 2019
So far I've had a good experience with this app. I love that I can hide/show pages to certain members and non-members, there's not a lot of apps I've found that do that surprisingly. Also, big thanks goes to Guri for helping me in the live chat when I couldn't figure out the best solution for what I was trying to do. He helped out tremendously so THANK YOU! :)
We're really happy to hear that you've been enjoying the features of our app so far! Showing and hiding pages to members/non-members is definitely a great feature. Live chat is an excellent way to get a quick response to general questions! We're really glad to hear that you were able to get such great help from our superstar Guri. :-) Please let us know if you have any other questions or comments about our apps; we'd love to help!
June 14, 2019
Expectations not met. After being passed around like a trash that not one person wants to deal with we have got no further with this company. It has been over 10 days and we haven't had any progress. Dealing with a new person on every email we reply to is just ridiculous. This company should not have so many apps but just focus on doing one thing well. All it would take would be one person just to spend some time with us so we can resolve our issues. Little faith in working together long term.
April 23, 2019
It works, but only on the most basic levels. So many things you can't change. Customization is basically non existent. If you want a little bit of modification off the extremely basic package, then you should use some other app. Here is just one example. We would like to have the name of our new customer in our confirmation email sent to us- the merchant, when someone signs up for a membership. The confirmation email reads- "Good news, someone subscribed. Feeling the love, a new member just signed up." Instead of being cute, we would prefer the email provide information. But that is just a small thing. Dates, discounts, other changes are non existent. So if super basic works for you, then this app is probably ok, but if you want it to really work for your business, try something else.
Hi there - thanks for your feedback, it's much appreciated! We'd love to discuss this a little further if you're open to it! We're always looking to improve our apps, and make sure they work for our users as best they can. I see that you currently have a ticket open, so if possible please let us know if there's a best way for us to reach out to you, and we'll be more than happy to do all that we can to help! Thanks again.
April 18, 2019
I really enjoy using all of the Bold Apps that are linked to my store. I just added the Memberships app and Marty was so quick in getting it installed on the back end for me. Great job! Laura
Hi Laura! Thanks for your feedback - I'll pass the message along to Marty, we're always happy to hear how we've helped! If you have any more questions or concerns in the future, please feel free to let us know! We're glad you're enjoying multiple of our apps. :-)