Bold Memberships & Loyalty

App was very easy to set up and very user friendly but it was missing a few of key features I needed. There are no options to offer discount codes or discounted memberships. Also, there is no 6 month membership option... you choose from weekly, monthly, 3 month and yearly. But if you do not need any of those features, this app is great.

They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of

App is buggy.. any time you add new products to your store the customer tags reset/disappear and all the customers get locked out of their accounts. Very frustrating and took a long time to figure out why.. we lost several customers over the years and they offered no solutions so we had to find alternative options.

I was not happy with the membership app. Customer service was not good at all and very slow to respond.=. For over 2 years now we had trouble with the app. The app had different information than what stripe had on their account and we could never rely on what bold app said. We tried to get it fixed but it never worked correctly and then when we went directly to stripe you guys erased all the recurring payments on stripe and untagged all my customers. I was also getting charged 1% more by using your app then going directly through stripe + the membership fee. I don't recommend this app to anyone and if you want to use an app like this you should go directly through stripe. All you do is copy their codes into your page that you want to charge.

This app will not work with any modern themes. Over 2 years since Shopify deprecated the 'include' tag and Bold havent bothered to update their theme.

So far so good! Installation was extremely fast and I can't wait to dig in and utilize the functions.

Thanks for your Support on recurring Membership app, Hamza! I had an issue to show buy button on static page. Thanks for clarifying the issue.

The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed

Bold Memberships does all that we want it to and more! Hamza and Esha were able to troubleshoot any issues we had with the set up. We are up and running now after their great work. Would recommend!

I noticed some styling bugs and decided to reach out to Bold via live chat. Never do that. You’ll get a bot to tell you to hold on. You’ll wait forever and the bot will return and ask you to hold on again. After the bot I decided email bold. They then sent me the same instructions I used to install and build out the app. I’m yet to reach anyone willing to address my problem and will most likely have to hire a freelancer to work on these bugs for me, which seems unfair considering I’m being charged for a service that wouldn’t work otherwise.

I've been using this app for 9/10 months, its ok apart from lots of my customers are randomly having their tags removed from their email accounts. As they need this to access the content they have paid for its having a very bad effect on our reputation. I've spoken to Bold about this before and they haven't found a solution. I've also spoken to shopify and shopify experts on numerous occasions and they all say its the Bold app causing the problem. I'm now forced to look for a better alternative as I can't grow my business knowing that this problem will persist.

Naman provided excellent support for Bold Membership and Subscriptions!!! I hope I get him in the future. Thank you!

I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.

Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!

I am using this app to setup a membership site. I've found the help chat very useful whilst developing this. Aryan helped me today with queries and I was impressed that they will also alter code when necessary.

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Carter was very helpful! He provided excellent support, guidance, and helped answer all my questions.