Redo

We’ve been using Redo for a couple of years now and they've been amazing, shout out to Parker and team! Anytime we have a question or run into an issue, their team is super responsive, helpful, and quick to assist—they’re honestly a pleasure to work with! One of the things we appreciate most is how open they are to feedback; whenever we share suggestions or ideas to improve the experience for our team or our customers, they are always ready with a listening ear and will actually work to make it happen. We’ve seen several of our requests come to life, which has made a big difference in creating a more seamless process on our end and a better experience overall. The online portal has created noticeable efficiency in our processes and its easy for our customers to utilize, highly recommend!

We've been working with Redo since 2024 and they have been an amazing partner. They took the time to design a solution for us that automated a very manual task for my team and allows them to work on other things. Everyone we work with at Redo is super helpful and responsive, which we are so grateful for. 100% recommend!

Love this app and team!

my issues were addressed and the agent attached a loom video to help us better understand the issue.

LOVE! Only wish I had found Redo earlier. I am saving so much money on returns, and my customers love the fact that for just $2.98 they can get free returns. Customer service is super responsive, the app is great and set up literally took less than 15 minutes.

Happy to have Mason from Support help us tweak and improve our service level this week. We are quite happy with Redo!

The redo team has made our return process seamless. We are very happy with the customer support and overall partnership.

Carson was super prompt with his help and got all my concerns resolved right away! Thanks Carson!! :)

Nick was very efficient. He acknowledged the issue, explained the cause of the issue, and then implemented the fix.

Redo has been the greatest addition to our website we could've ever asked for. Couldn't recommend an app any more to anyone. Super fast response times on anything we've needed help with, customized all settings to fit our website, and worked with our busy schedules to get things right as soon as we need it. Shoutout redo, they have a customer for life in us

Great app, great customer support. Highly recommended for serious Shopify brands.

Great customer service!

Great customer service! I like how they keep adding more features!

The whole team and REDO are amazing. Abby, Preston, Colby, Seth, Austin, Cade, just fantastic. We have seen an increase in conversion since using REDO and will be using it for a long time in the future. Give this young company in Utah a chance.

Great app! Cade was very helpful today with answering my questions and getting me going in the right direction.

Dallin at Redo was a fantastic help and came up with creative solutions to help us solve the issues we were having. We are very happy with Redo and the way it makes our lives easier as a Brand and working with our warehouse that is also using Redo.

I’ve used both Seel and Redo, and the Redo app has been incredible. The scheduled support blocks are so helpful when issues arise. Lauren assisted me in setting up my website exactly how I wanted it, and Mason was amazing at helping resolve another issue I had. Exceptional app with exceptional support!

Perfect app for easily handling all our returns and warranties! It's super easy to tailor to your business and customers needs and the team are extremely helpful and super fast at responding to questions!