Redo
Everything your brand needs. In one intelligent platform.
Rating
4.9
feedback
505
chart
#1,210
All reviews
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March 20, 2026
Been using REDO since they launched. The platform is super efficient and their customer service is unmatched they handle anything you need anytime you need it.
March 20, 2026
We have been using REDO for 2 years and LOVE IT! Customer service is amazing, any changes we need they work very hard to accommodate our needs and the customer. Returns are easy and our customers love that they are able to return items for the $1.98 charge.
March 20, 2026
Dallin is a legend. REDO has proven to be a reliable and intuitive operating system that has changed our workflow for the better. The staff are extremely helpful and always have a resolution for any problem that arise. Thanks REDO!
March 20, 2026
We recently switched from doing everything through Shopify to utilizing Redo for fulfillment, returns portal, claims, etc and I couldn't recommend it enough! It was a very easy switch as their customer service is extremely supportive and quick to respond. They offer so many upgrades from Shopify that it takes our online store to the next level of professionalism and customer friendly. Love Redo and the whole team we have worked with :)
March 20, 2026
Fast service when we have questions so we can get back to servicing our customers timely.
March 20, 2026
We love Redo!! The platform helps our business run smoothly and efficiently both on the returns/exchanges side and now with their amazing customer service portal. The whole team is amazing and super supportive whenever needed.
March 20, 2026
I am a very detailed person, and while using REDO, if I find something that I do not like, it gets fixed ASAP. Using REDO for returns is also easy and very UX appealing. They are also improving really fast. My company signed with them only at the end of June 2025, but so many things have changed and improved already. At the moment, I am very happy that I chose REDO for my return to my workplace.
March 19, 2026
Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.
March 19, 2026
Great support. Shipping system is really nice. We switched from Shipstation and like it alot.
March 18, 2026
Amazing app! Their team is super prompt and helpful. It’s nice to have so many systems in one place. 5 big stars!
March 17, 2026
Redo team has been super helpful with implementation and getting issues solved fast. Great app to use.
March 17, 2026
March 17, 2026
One of the best experiences I have ever had with a new Software! Benson (main salesman) and Milan (Implementation Engineer) have been so helpful, accommodating, and pleasant during the entire process. The Redo app is big upgrade for us over Shipstation and I am excited to check out more of their offerings! Thanks Redo Team!! You have a new long term customer!
March 17, 2026
Our Customer Care team at True Linkswear has begun using Redo and we are impressed. The entire team at Redo is invested and works to help us achieve our goals everyday. The response time and detailed care is inspiring. We come to Redo often for service and in turn they set us up to give our best service possible to our customers.
March 17, 2026
One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!
March 16, 2026
March 16, 2026
Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.