Redo
All reviews
everyone on the support team is amazing!
Cade was very helpful. He was able to resolve my issue expediently and was kind throughout the process. Five Stars!
Great app and support! Would highly recommend this over other similar apps. Better features, better support, all around better.
I really appreciate their quick response time and having real people to deal with instead of AI. Shipping and returns have been pretty efficient as well.
Redo is amazing for keeping everything recorded and making returns so much easier for both us and customers, i especially appreciate Emry and the team at Redo that does a great job at helping answer any questions and navigate the site!
Really good app, a lot of moving parts to begin with but ongoing support has been great!
Redo's services have been extremely helpful in helping us run our small company. We started using them as a return platform but they are expanding into inventory management and shipping, so we can't wait to see what comes next. Their customer service team is super friendly and always willing to help with any questions or changes that need to be made to our flow. Thanks Redo!
We just started about a month ago and so far, so good. What matters a LOT to me, as the customer support person, is that I have a POC with the apps we choose to work with, so that I can feel supported while I support our customers. Redo has been great with that and I really appreciate it. Additionally, not having to be the point person when a customer doesn't receive their order, or it's damaged, is huge!
Great product, super easy to navigate! White glove onboarding experience.The customer service team are super helpful. Highly recommend!
The redo team is the best!! Shoutout to Alexis and Samuel always ready to help. Any of the agents in the support team will always get back to you extremely fast and efficiently.
Support agent Will was very helpful and kept track of my issue. Very satisfied.
We’ve been using Redo for quite some time now. The integration has been seamless, the interface is user-friendly, and their support especially cade! has been exceptional. They’ve been instrumental in our success, and we eagerly anticipate our continued partnership with them!
Helpful app. Customers like it. Customer service chat is always helpful.
Cade was very helpful in setting up a free shipping day for us. Thanks for the fast response!
Great team who respond quickly. The onboarding was insanely easy and we are saving a lot of money in returns. We have been with Redo now using their Returns feature for 6 months, and have just now started using their Customer Service feature and have rolled over from Klaviyo to their CRM feature too. Everything in one place. Saving $$$ as Klaviyo was getting so out of control expensive. Redo's onboarding in these new features has been excellent, thorough and really easy to implement. Game changer for us.
They are always helpful in resolving any technological internal error we experience or operator error. Very hard working staff and they won’t stop till they find a solution. Special shout out to Will for being patient with me!
The customer experience with the service team has been phenomenal. Big shout out to Will. Always punctual and getting things taken care of smoothly for Jungmaven.
Responsive chat sessions are helpful during Q4! Cade helped me navigate a few edits I needed to make in Redo for a better customer experience!
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