Redo
All reviews
It's been such a smooth experience using Redo to manage easy returns and exchanges for clients and the chat is amazing! they always get back to me on time and help me with any problems i've had so big shoutout to the team and will def keep using them in my store. Also, big shoutout to Talmage who helped me on these portal setups and tag exclusion which was super needed for my store and i coulnd't figure it out
Talmage was very helpful in answering my questions and giving me step by step instructions on how to complete a task on Redo. The customer service Redo has is always the best and super helpful.
Great app + great support Redo’s been super smooth for us — easy setup, clean interface, and it just works. Big thanks to Aaron for always being on top of things and making sure we’re good. Definitely recommend if you want something simple that actually makes the return process easier. –Shawn from La Familia
The team at Re-Do is on top of it. We're having tons of success with their new platform and so grateful that we can keep everything under one roof. If you're considering a switch - don't think twice!!
Customer support is great, quick and efficient! Thanks
Will was such a great help with solving my issue. He was very persistent and finding a resolution. It is reassuring to know that a company will not leave you out there hanging.
Great app works as expected. very inutitive to use. Super fast and responsive customer service is my unreal. I've never had an issue unresolved!
I really appreciate Re-Do's customer service. Anytime I have any issues they are super responsive and are always willing to take the time and help me through anything. So far there is nothing that they have not been able to help me with and get us back up and running smoothly right away.
Really happy with the returns portal and user experience! Support has been really helpful to resolve any issues along the way. Has saved us a lot of time and made the process much easier for both us and our customers. Really happy with our decision to go with redo!
Redo has been great to work with! We use it for our online support chat as well as our returns and exchange process, and it’s been smooth sailing. Their support team is wonderful and always helpful. Like any system, there can be the occasional minor glitch, but it’s rare and always resolved promptly. Highly recommend!
Fast, efficient, and helpful. Jaxon handled my concern without any hassle.
REDO always delivers great customer service. Jaxon was super helpful!
Redo has been such a game changer for us. The UI is very easy to use and the support of the reps across the board has been exceptional. Worked with Greg Bryce and Jackson a lot and they have been phenomenal! So glad I left Shipstation!
Excellent experience - Greg helped me out with an issue on a weekend. They are very techncal and knowledgeable and been an excellent experience so far. Highly reccomend!
We absolutely love Redo—it’s been a total game changer for our team! The platform is easy to use, and their support team is always quick, responsive, and incredibly helpful. We’ve had such a positive experience and truly appreciate the Redo team.
Exceptional support. Great explanation on things. Thanks!
We have been working with Redo for a little over a year now and have nothing but good things to say. We use them for our shipping protection, email automations, and a custom warranty flow. Our processes can be very complicated but the Redo team has always gone above and beyond to see what they can do to customize their products and make them work for us. The whole team is amazing and there are many people willing to step in when problems arise. Shoutout to Jackson for being such a big part of why we've had such a great experience with the company and app as a whole!
Redo has been amazing to work with. The capabilities are endless and their support team is stellar. They will always work through any question or challenge that we have and are constantly making improvements. Highly recommend!
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