Redo
Everything your brand needs. In one intelligent platform.
Rating
4.9
feedback
505
chart
#1,402
All reviews
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Dec. 8, 2025
Not only is the app itself very helpful at streamlining our returns and exchange process, the customer service for us the business owner is exceptional! I love that I can always chat with a real person that will approach my situation with a hands on attitude! Today Jacob helped me configure something on the back end of redo in just a few minutes! That in itself is gold for business owners!
Dec. 8, 2025
Cade was very helpful. He was able to resolve my issue expediently and was kind throughout the process. Five Stars!
Dec. 8, 2025
Great app and support! Would highly recommend this over other similar apps. Better features, better support, all around better.
Dec. 8, 2025
I really appreciate their quick response time and having real people to deal with instead of AI. Shipping and returns have been pretty efficient as well.
Dec. 8, 2025
I have been learning and using Redo for the past 4 months as a new agent, and it has been a life saver in terms of having a full record of all returns and claims! The simplicity of the portal makes it so easy on both the customer and us. We also appreciate the help we get from the Redo team anytime questions come up or help is needed, they are great at responding in a timely manner and following up to ensure everything is straight, especially Colin, who helped to resolve a tough issue! Definitely recommend this service!
Dec. 8, 2025
Dec. 6, 2025
We recently jumped on board with Redo and could not be happier! The app has been a game changer for our workflow, and the customer service has been outstanding. Whenever we reach out, the team responds quickly and efficiently. As a small business, having reliable support and tools that make operations smoother is invaluable — and Redo has delivered seamlessly. A special shoutout to Alexis, Bryce, and Cam for going above and beyond throughout the process!
Dec. 5, 2025
Really good app, a lot of moving parts to begin with but ongoing support has been great!
Dec. 5, 2025
Redo's services have been extremely helpful in helping us run our small company. We started using them as a return platform but they are expanding into inventory management and shipping, so we can't wait to see what comes next. Their customer service team is super friendly and always willing to help with any questions or changes that need to be made to our flow. Thanks Redo!
Dec. 5, 2025
We just started about a month ago and so far, so good. What matters a LOT to me, as the customer support person, is that I have a POC with the apps we choose to work with, so that I can feel supported while I support our customers. Redo has been great with that and I really appreciate it. Additionally, not having to be the point person when a customer doesn't receive their order, or it's damaged, is huge!
Dec. 5, 2025
Great product, super easy to navigate! White glove onboarding experience.The customer service team are super helpful. Highly recommend!
Dec. 5, 2025
The redo team is the best!! Shoutout to Alexis and Samuel always ready to help. Any of the agents in the support team will always get back to you extremely fast and efficiently.
Dec. 5, 2025
Support agent Will was very helpful and kept track of my issue. Very satisfied.
Dec. 5, 2025
We’ve been using Redo for quite some time now. The integration has been seamless, the interface is user-friendly, and their support especially cade! has been exceptional. They’ve been instrumental in our success, and we eagerly anticipate our continued partnership with them!
Dec. 5, 2025
Cade was very helpful in setting up a free shipping day for us. Thanks for the fast response!
Dec. 4, 2025
Great team who respond quickly. The onboarding was insanely easy and we are saving a lot of money in returns.
Dec. 4, 2025
They are always helpful in resolving any technological internal error we experience or operator error. Very hard working staff and they won’t stop till they find a solution. Special shout out to Will for being patient with me!