Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Referral marketing: run a referral program & affiliate program
Rating
4.9
Feedback
1,481
Reviews
Chart
#369
Shopify

All reviews

5 / 5 Share
May 9, 2024

Irene is super helpful and fast! Thank you :)

Store Using app Total reviews Average rating
Comfy Koalas About 3 years 6 5.0
Developer Reply

My pleasure! Thanks for writing a review and reach out anytime you need help. - Irene

5 / 5 Share
April 26, 2024

haven't had a chance to launch my campaign, but KATHERINE in customer support was an absolute star She not only answered my questions and gave me all the tools I needed to start using the software, she even made design suggestions and sent screenshots of my own photos with custom text. 11/10

Store Using app Total reviews Average rating
Juicy Marbles 3 days 2 5.0
Developer Reply

You are amazing. Thanks for this. :) - Katherine

5 / 5 Share
April 25, 2024

Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service

Store Using app Total reviews Average rating
Chāmpo About 2 months 6 4.8
Developer Reply

Thank you so much for this review. :) - Katherine

5 / 5 Share
April 22, 2024

Still diving into Referral Candy so can't speak on the app yet 100% but so far customer service has been great working with Jessa!

Store Using app Total reviews Average rating
Favor About 1 hour 6 5.0
Developer Reply

Thank you for this review, I super appreciate it. Please feel free to reach out anytime you need assistance. :) - Jessa

5 / 5 Share
April 19, 2024

Amazing help from Katherine to settled up our first campaign. Great service, I do recommend!

Store Using app Total reviews Average rating
Upway United States About 1 year 3 5.0
Developer Reply

That's awesome! Thank you so much for your time today and for providing this nice feedback. :) - Katherine

5 / 5 Share
April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Store Using app Total reviews Average rating
Cseles, a felnőtt szörp About 2 hours 9 5.0
Developer Reply

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :) - Katherine

5 / 5 Share
April 17, 2024

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

Store Using app Total reviews Average rating
All About Kombucha 9 days 2 5.0
Developer Reply

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :) - Jessa

5 / 5 Share
April 16, 2024

Great app and great support Katherine is a rock star :)

Store Using app Total reviews Average rating
Revival About 1 hour 19 5.0
Developer Reply

Thank you so much! You've been awesome as well. :) - Katherine

5 / 5 Share
April 13, 2024

Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.

Store Using app Total reviews Average rating
Medskin Beauty About 21 hours 9 5.0
Developer Reply

Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future. - Katherine

5 / 5 Share
April 3, 2024

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Store Using app Total reviews Average rating
Naturally Collagen UK 3 months 1 5.0
Developer Reply

It's what we do best! :) Again, thanks for this great feedback. - Katherine

5 / 5 Share
March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Store Using app Total reviews Average rating
Aerate Utah 10 days 1 5.0
Developer Reply

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :) - Katherine

5 / 5 Share
March 27, 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

Store Using app Total reviews Average rating
The Butcher Shoppe Almost 3 years 2 5.0
Developer Reply

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :) - Jessa

5 / 5 Share
March 26, 2024

Jessa was great! Very quick and sharp, thank you very much :)

Store Using app Total reviews Average rating
Yade 1 day 3 5.0
Developer Reply

Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :) - Jessa

5 / 5 Share
March 25, 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Store Using app Total reviews Average rating
Thermacell Repellents Almost 2 years 2 5.0
Developer Reply

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :) - Katherine

5 / 5 Share
March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Store Using app Total reviews Average rating
Beatbot About 20 hours 3 5.0
Developer Reply

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it. - Irene

5 / 5 Share
March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone! JC was also super attentive for when I needed some help!

Store Using app Total reviews Average rating
Step One UK 14 days 2 5.0
Developer Reply

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :) - JC

5 / 5 Share
March 19, 2024

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

Store Using app Total reviews Average rating
WTF IS FASHION 5 days 3 4.0
Developer Reply

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help! - Lariza

5 / 5 Share
March 13, 2024

the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)

Store Using app Total reviews Average rating
Ciclópolis 3 days 4 5.0
Developer Reply

Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :) - JC

5 / 5 Share
March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional. Thank you so, much!

Store Using app Total reviews Average rating
ArtsKoreanMan 6 months 3 5.0
Developer Reply

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :) - Lorraine

5 / 5 Share
March 11, 2024

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Store Using app Total reviews Average rating
Moonkie 24 days 12 4.7
Developer Reply

Thank you so much as well for your patience on the concerns we have fixed together. :) - JC

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