Referral Candy & Affiliate
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Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you
It's what we do best! :) Again, thanks for this great feedback. - Katherine
Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out
Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :) - Katherine
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :) - Jessa
Jessa was great! Very quick and sharp, thank you very much :)
Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :) - Jessa
Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.
Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :) - Katherine
I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them
We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it. - Irene
The app is super easy to setup, implement and debug - would recommend to anyone! JC was also super attentive for when I needed some help!
Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :) - JC
In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.
Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help! - Lariza
the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)
Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :) - JC
Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional. Thank you so, much!
That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :) - Lorraine
Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.
Thank you so much as well for your patience on the concerns we have fixed together. :) - JC
Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!
You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :) - Riz
Katherine is a specialist in customer assistance. 100% recommended
Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance. - Katherine
Very good service
Thank you so much!! I really appreciate this. - Jessa
Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.
It's what we do best in our team, and it has been a pleasure working with you. :) - Cris
Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!
You are welcome, and thanks again for writing a review. I really appreciate it. :) - Katherine
It's so good. If 10 is the highest score. The Referral Candy will get 10.
You are amazing! Thank you so much again for this review. :) - Riz
Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!
Thank you for this. I really appreciate it! Glad to know I was able to answer all your concerns. :) - Cris
Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!
You can get back to us anytime you need assistance. Thank you! :) - Innah
Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!
It's a pleasure assisting you with your concerns. Thank you again for this feedback. - Katherine
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