Referral Candy & Affiliate
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Support Experience Rating with Irene: 10/10 I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.
Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :) - Irene
I had a fantastic experience with Jessa today. I bombarded them with questions over the course of a couple of hours, and they were consistently patient, knowledgeable, and helpful throughout. Their professionalism and willingness to assist made solving my issues a breeze. Thank you for your outstanding support!
We truly appreciate your feedback and are here for you anytime you need assistance. Thanks again for taking the time to share your experience! - Jessa
Irene was really helpful!
And you were fantastic as well. Thanks so much for this review! :) - Irene
Amazing app! Great support too!Special thanks to Jon, who made my experience with the app more enjoyable!"
Thank you for writng an awesome feedback for us today. We're sol glad to have assisted you with your concerns. - Jon
My experience with Jessa was excellent! She was very attentive and very patient with me! She's amazing !
You were amazing to work with as well! Thanks so much for this review and let us know anytime you need help. - Jessa
Sobre la APP, os la recomendaré cuando empiece a generar, de momento en 4 días ha generado una venta. Respecto a la profesionalidad y al trato inmejorable. Raúl nos ha explicado la app y guiado en la configuración para tenerla funcional en tiempo record. Si la app está a la altura de los trabajadores... un 10.
¡Muchas gracias! Avísame cada vez que necesites ayuda. - Raúl
Jon has GREAT customer service.. helped me a ton
You were awesome as well. Thank you so much for this review. - Jon
so far so good, great support team, jon was helpful informative and fun!
We're delighted to hear that you're having a great experience so far and that our support team has been helpful. Let us know anytime you need help. - Jon
Referral Candy was so easy to set up and the team (Jessa) was incredibly helpful with any of my questions. She really went above and beyond to help and optimise my programme and her advice has worked! Highly recommend
Thank you so much for your kind words! We're thrilled to hear that you found Referral Candy easy to set up. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help! - Jessa
Well the customer support is great! and fast response. I would like to give full rating! thanks
Thank you so much for this review. I really appreciate it. :) - Riz
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :) - Irene
Irene is super helpful and fast! Thank you :)
My pleasure! Thanks for writing a review and reach out anytime you need help. - Irene
haven't had a chance to launch my campaign, but KATHERINE in customer support was an absolute star She not only answered my questions and gave me all the tools I needed to start using the software, she even made design suggestions and sent screenshots of my own photos with custom text. 11/10
You are amazing. Thanks for this. :) - Katherine
Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service
Thank you so much for this review. :) - Katherine
Still diving into Referral Candy so can't speak on the app yet 100% but so far customer service has been great working with Jessa!
Thank you for this review, I super appreciate it. Please feel free to reach out anytime you need assistance. :) - Jessa
Amazing help from Katherine to settled up our first campaign. Great service, I do recommend!
That's awesome! Thank you so much for your time today and for providing this nice feedback. :) - Katherine
Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!
Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :) - Jessa
Great app and great support Katherine is a rock star :)
Thank you so much! You've been awesome as well. :) - Katherine
Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.
Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future. - Katherine
Lorraine replied promptly and attentively. She has a deep understanding of the system and is very friendly. She resolved all my doubts, and I am very grateful for her assistance.
Thank you so much for this review! You were also svery easy to work with and I enjoyed assisting you. :) - Lorraine
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