Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2023
Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program
We look forward to seeing great results in your referral campaign! Thank you. - Ines
June 12, 2023
Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!
You were such a delight to talk to as well. Thanks again for writing this review. :) - Cris
July 18, 2023
Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment. No referrals - didn't work for us, and totally overran our discounts tab.
Thanks for writing all these amazing and honest feedback. We super appreciate it! :) - Katherine
May 29, 2023
JC was so helpful. I'm new to ReferralCandy and not really familiar on how it works. I found it more easy to understand once I asked JC :)
It's what we do best and thank you for appreciating it! :) - JC
May 26, 2023
Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!
Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review. - Jessa
May 23, 2023
Fast support, great functionality. I'm very thankful that they don't force u to use a widget. By far the best referral app i found so far.
Thank you so much for writing an amazing review, and thanks for reaching out to us so we can help resolve your concerns. :) - Lorraine
May 19, 2023
JC was so helpful! I couldn't figure out how to make this worth doing but he definitely helped me make it all work out with the ideas that I had initially upon downloading it. So much appreciation for his kindness and patience!
Pleasure to have assisted you with your queries. Please get back to us anytime you need help. :) - JC
May 18, 2023
Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!
You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :) - Cris
May 16, 2023
JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.
I'm here for you anytime! :) Thank you so much for this review. - JC
May 12, 2023
Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!
We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :) - Ines
May 11, 2023
Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!
It was my pleasure assisting you with your concerns. Thank you!! :) - JC
May 10, 2023
Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it. Email templates are slick and look nice. And Innah in customer service was very patient and thorough in helping us work through the integration.
I'm glad that our new features suit your business needs. Thank you for this awesome review. :) - Innah
May 10, 2023
Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!
You were a delight to work with as well, and thank you so much for writing a review. :) - Jon
May 10, 2023
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services. - JC
May 15, 2023
UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.
Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.
May 9, 2023
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon
May 9, 2023
Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.
Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine
May 8, 2023
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :) - Cris
May 8, 2023
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah
May 8, 2023
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine