Referral Candy & Affiliate
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Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon
Muy buena atención al usuario. He tenido algún problema, al parecer no relacionado con la app, pero sí con la plataforma de Shopify, y aún así, el equipo de atención me atendió y resolvió mis dudas. ¡Gracias!
Thank you for taking the time to leave us a compliment. We're happy to know that our assistance made a noteworthy difference! -ReferralCandy Team
Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine
Super service and great product. Amazing customer support by JC helping with installation and customisation.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC
Katherine was very responsive and helpful in providing guidance on the initial setup of the application.
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Katherine
Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Cris
Solid app for referrals! Allows a good amount of customisation behind the scenes and leads to more referrals and more sales!
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
Great service from Cris in customer service! We will try the app for some time now and see how it works.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris
Great support from our Account manager. Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.
Thank you so much! I really appreciate your feedback. :) -Jelson
Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!
Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie
Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.
Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :) -Val
Great assistance, polite and even if my english is not so perfect. Referral Candy works perfectly and has a lot of nice features.
It has been a pleasure assisting you today. Feel free to reach out anytime. -Benz
Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :) -Jelson
The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!
We're glad to hear your feedback! We're just here if you need us! - Jon
helpful support got us through a technical issue. jon was great and walked us through the issue step by step
Thanks for the review! If you need help, just let us know - Jon
Hi Hannah, Thank you so much! You have been really helpful. Short and easy! I appreciate this. Amazing customer support !!! Have a good day and hopefully see you soon when I struggle.Best Mo
Thank you very much for the feedback! If you need help, we're just here - Hannah
Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.
Thank you so much for this great feedback! :) - Cris
Katherine and the rest of their customer service team are always timely in responding and helping in answering any questions/fixing any issues.
I am really glad that I was able to help fix the issues you were facing. Feel free to reach out anytime you need help. - Katherine
Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you
Pleasure is mine. :) Thank you for writing a review. - Mardie
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