Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
March 21, 2022
This app is very helpful for us when it comes to running our referral program. Also, the customer service is very helpful and supportive! A BIG thank you to Lorraine from ReferralCandy for her great customer service!
We're happy to serve you! Reach out if you need any help - Lorraine
March 21, 2022
The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!
We're glad to hear your feedback! We're just here if you need us! - Jon
March 21, 2022
helpful support got us through a technical issue. jon was great and walked us through the issue step by step
Thanks for the review! If you need help, just let us know - Jon
March 21, 2022
Hi Hannah, Thank you so much! You have been really helpful. Short and easy! I appreciate this. Amazing customer support !!! Have a good day and hopefully see you soon when I struggle.Best Mo
Thank you very much for the feedback! If you need help, we're just here - Hannah
March 21, 2022
Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.
Thank you so much for this great feedback! :) - Cris
March 20, 2022
Katherine and the rest of their customer service team are always timely in responding and helping in answering any questions/fixing any issues.
I am really glad that I was able to help fix the issues you were facing. Feel free to reach out anytime you need help. - Katherine
March 20, 2022
Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you
Pleasure is mine. :) Thank you for writing a review. - Mardie
March 18, 2022
Just downloaded this app. Katherine has been great at helping me set everything up. Looking forward to the referrals coming in!
We're also excited to see those referrals! Thank you for this review. - Katherine
March 18, 2022
Very kind and fast support. I was directly invited to a zoom meeting, where i got explained everything perfectly! Thank You very much and keep up the great work!
Using app
About 2 years
Total reviews
3
Average rating
5.0
Glad to have assisted you with your concerns, and thanks for the review. -Benz
March 15, 2022
Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!
Thank you so much for this incredible review, I really appreciate it. -Jon
March 14, 2022
Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.
We're very glad you're happy with us and our app! If you need help, just let us know - Cris
March 9, 2022
We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!
Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris
March 9, 2022
Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.
Thank you for writing a review and for the feedback. I really appreciate it. :) - Jelson
March 7, 2022
Just started using this app recently, and have to say the support is very responsive, and helpful. Val was lovely, and answered all my questions quickly!
Thanks so much for the review! Feel free to let us know if you need further help - Val
March 3, 2022
Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have
I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon
March 2, 2022
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
Feb. 28, 2022
Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.
Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek
Feb. 28, 2022
Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!
You're welcome and thanks for the review! Feel free to reach out to us if you have further questions - JC
Feb. 25, 2022
This is a great app if you want to create a referral program with minimum effort. The costumer service is also great, Lorraine was very helpful.
Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine
Feb. 24, 2022
Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.
Thanks so much for the kind words! If you have any concerns, just let us know. - JC