All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2022

Perfect app. Customer service is even better. Jelson is genuinely one of the best service persons I've ever dealt with top-notch customer service. my rating is for customer service rather than the app.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! I am absolutely delighted to know you're happy with the customer service I provided - you deserve top-notch customer service! - Jelson

5 / 5 Share

April 11, 2022

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

I'm happy I was able to assist! Thank you for your appreciation! - Lorraine

5 / 5 Share

April 8, 2022

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

3 / 5 Share

April 7, 2022

Muy buena atención al usuario. He tenido algún problema, al parecer no relacionado con la app, pero sí con la plataforma de Shopify, y aún así, el equipo de atención me atendió y resolvió mis dudas. ¡Gracias!

Using app

22 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to leave us a compliment. We're happy to know that our assistance made a noteworthy difference! -ReferralCandy Team

5 / 5 Share

April 5, 2022

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine

5 / 5 Share

April 5, 2022

Super service and great product. Amazing customer support by JC helping with installation and customisation.

Store

Brite

Using app

About 17 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC

5 / 5 Share

April 5, 2022

Katherine was very responsive and helpful in providing guidance on the initial setup of the application.

Store

smol US

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Katherine

5 / 5 Share

April 4, 2022

Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Cris

5 / 5 Share

April 1, 2022

Solid app for referrals! Allows a good amount of customisation behind the scenes and leads to more referrals and more sales!

Store

STOCKED

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

5 / 5 Share

March 31, 2022

Great service from Cris in customer service! We will try the app for some time now and see how it works.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris

5 / 5 Share

March 30, 2022

Great support from our Account manager. Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! I really appreciate your feedback. :) -Jelson

5 / 5 Share

March 28, 2022

Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie

5 / 5 Share

March 25, 2022

Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :) -Val

4 / 5 Share

March 24, 2022

Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.

Using app

2 days

Total reviews

5

Average rating

4.6

Developer Reply

Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :) -Jelson

5 / 5 Share

March 24, 2022

kind support by JC. and great program. i recommend who looking for referral program. It s easy to setup

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate the great feedback. :) -Jc

5 / 5 Share

March 21, 2022

This app is very helpful for us when it comes to running our referral program. Also, the customer service is very helpful and supportive! A BIG thank you to Lorraine from ReferralCandy for her great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to serve you! Reach out if you need any help - Lorraine

5 / 5 Share

March 21, 2022

The app helped us quickly set up a referral program. The support team, especially Jon, was incredibly quick to reply and very helpful. Looking forward to working with them moving forward!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear your feedback! We're just here if you need us! - Jon

5 / 5 Share

March 21, 2022

helpful support got us through a technical issue. jon was great and walked us through the issue step by step

Store

Owlcam

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! If you need help, just let us know - Jon

5 / 5 Share

March 21, 2022

Hi Hannah, Thank you so much! You have been really helpful. Short and easy! I appreciate this. Amazing customer support !!! Have a good day and hopefully see you soon when I struggle.Best Mo

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for the feedback! If you need help, we're just here - Hannah

5 / 5 Share

March 21, 2022

Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for this great feedback! :) - Cris