All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2022

Katherine and the rest of their customer service team are always timely in responding and helping in answering any questions/fixing any issues.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

I am really glad that I was able to help fix the issues you were facing. Feel free to reach out anytime you need help. - Katherine

5 / 5 Share

March 20, 2022

Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Pleasure is mine. :) Thank you for writing a review. - Mardie

5 / 5 Share

March 18, 2022

Just downloaded this app. Katherine has been great at helping me set everything up. Looking forward to the referrals coming in!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

We're also excited to see those referrals! Thank you for this review. - Katherine

5 / 5 Share

March 18, 2022

Very kind and fast support. I was directly invited to a zoom meeting, where i got explained everything perfectly! Thank You very much and keep up the great work!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad to have assisted you with your concerns, and thanks for the review. -Benz

5 / 5 Share

March 15, 2022

Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!

Using app

About 2 months

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for this incredible review, I really appreciate it. -Jon

5 / 5 Share

March 14, 2022

Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.

Store

JJwinks

Using app

About 2 years

Total reviews

11

Average rating

4.8

Developer Reply

We're very glad you're happy with us and our app! If you need help, just let us know - Cris

5 / 5 Share

March 9, 2022

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris

4 / 5 Share

March 9, 2022

Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for writing a review and for the feedback. I really appreciate it. :) - Jelson

4 / 5 Share

March 3, 2022

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

Store

Strykk

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon

5 / 5 Share

March 2, 2022

It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc

5 / 5 Share

Feb. 28, 2022

Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek

5 / 5 Share

Feb. 28, 2022

Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome and thanks for the review! Feel free to reach out to us if you have further questions - JC

5 / 5 Share

Feb. 24, 2022

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you have any concerns, just let us know. - JC

5 / 5 Share

Feb. 23, 2022

Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz

3 / 5 Share

Feb. 22, 2022

The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help ! But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)

Using app

11 days

Total reviews

1

Average rating

3.0

Developer Reply

We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want to try us again in the future, just let us know.

5 / 5 Share

Feb. 17, 2022

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Using app

9 days

Total reviews

6

Average rating

3.7

Developer Reply

Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine

5 / 5 Share

Feb. 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! For anything else about the platform, we're here for you! - Jon

5 / 5 Share

Feb. 15, 2022

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

Store

MyCozmo

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad to be of service! If you need further help, just let us know - Cris

5 / 5 Share

Feb. 11, 2022

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're excited for you too! If you have questions, just let us know - Mardie

5 / 5 Share

Feb. 10, 2022

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Happy to be of service! Feel free to reach out! - Lorraine