Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
May 23, 2022
Overall have had good experience with Referral Candy. Big thanks to Jared for his help and patience. Recently had another issue crop up, and Valerie was prompt in getting back to us and giving us the answers we needed.
We're glad to hear you had a good experience! If you have any concerns, just let us know. - Jared
Feb. 24, 2022
Really Awesome Experience i had, for any kind of issues will be resolved immediately as i had one widgets issue they resolved within 24 hrs, it is really amazing i just loved it
It's so nice to hear that you had an amazing experience dealing with us regarding your concern. Please feel free to get back to us anytime you need assistance. - Hannah
Feb. 23, 2022
Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
Feb. 23, 2022
Nice apps and customer team Benz is very nice. hoping it will get more features cause I dont wanna change so frequently.
Thank you as well and it has been a pleasure assisting you today. - Benz
Feb. 22, 2022
The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help ! But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)
We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want to try us again in the future, just let us know.
Feb. 17, 2022
Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!
Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine
Feb. 16, 2022
Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.
Thanks so much for the review! For anything else about the platform, we're here for you! - Jon
Feb. 15, 2022
I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.
Glad to be of service! If you need further help, just let us know - Cris
Feb. 11, 2022
We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.
We're excited for you too! If you have questions, just let us know - Mardie
Feb. 10, 2022
Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!
Happy to be of service! Feel free to reach out! - Lorraine
Feb. 15, 2022
It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)
Thanks so much for the review! If you need further help, just let us know - Cris
Feb. 9, 2022
Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.
We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine
Feb. 9, 2022
I needed some help setting up an integration with a third party app. I contacted RefferalCandy support and got a response from the lovely customer support agent, Katherine, within 10 seconds! I got the help I needed and all my questions answered. I have tried many refferal apps in the past, but RefferalCandy is definitely the best you can get, and for a fair price. I would reccomend anyone looking for an affiliate or refferal app to give RefferalCandy a try.
Thanks for the 5 stars! Reach out anytime! - Katherine
Feb. 9, 2022
Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.
Thanks for the feedback! If you need anything, just let us know - JC
Feb. 8, 2022
The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.
Thanks for the review! Reach out any time - JC
Feb. 8, 2022
It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem
Thank you for your kind words. Dwight will surely be delighted to see this! - Tom
Feb. 7, 2022
Very fast customer support responses. Cris was a breeze to work with and was very thorough on answering my questions. Great app and support!
Thanks so much! Glad I could help. — Cris
Feb. 6, 2022
Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.
Thanks for the review! We're glad Jon was able to help! - Tom
Feb. 2, 2022
great app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you!!!!!!!!!!!!!!!!!!!!!! Feel free to shoot us a message if you have questions - Val
Feb. 2, 2022
I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.
We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris